Troy Transportation Moving And Storage

My family and I just moved from Regina to Toronto with the help of Troy Moving. I truly appreciate the sales representatives helping with my many many questions and arranging my move. I was already in Ontario and my wife was still in Regina with my young son. I appreciate how polite and careful were at the pick-up to make my wife comfortable. The delivery happened on the 1st as originally planned. They came in the morning so that we wouldn’t missing our elevator reservation and they were in an out beds assembled within 2 hours.

Aside from small scratch on our filing cabinet everything else came in perfect shape. I have already recommended Troy Moving to my co-workers who are moving also from Regina to Toronto.

Troy told us no problem moving my mother 2 hrs away on 2 Nov 11. At 3:30 pm Nov 1 Alice Hunter called and said the truck was making a detour 1 1/2 hrs away! Based upon what few items my mother had the quote was 1000 lbs, worst case 1200 lbs - highest charge $658. When they arrived to pick up there was already a load - about 1/2 of the truck space. My 84 year old mother sat in a kitchen chair in her apt ALL NIGHT, She had no bed. The movers never showed up... no one rang her intercom. They said they were there, my mother never left the apt. On Nov 3 Alice from Troy told us it was 2000 lbs at well over $900!!! Alice finally settled for $800. Part of the service was to place the furniture and erect the bed. They brought 3 easy chairs up and put the bedroom stuff against the wall. Said they were going out for a smoke. They took off and never came back. They DID NOT even put her bed up for her. The whole ordeal was a fiasco and VERY SHADY feeling. I would hate to think of some other senior going through the fear and uncertainty and total $$$ ripoff that my mother did with this company.

Troy Moving was fantastic! I used there services twice in the last six months and would highly recommend them to anyone! Polite, kind and exceptionally professional staff. The cost was fare and definitely worth it! Thank you once again for the great service.

Isabel from Brampton

Troy Moving helped me and my family move to Pickering from Edmonton, we didn't move too much stuff and didn't want to pay too much.
We looked at many companies to find the best price, Troy had the best rating and the ladies in the office were very nice and easy to deal with, they always answered my questions on the same day and there was no extra waiting time for delivery.
The men were very nice and polite, they put protection on our floors to keep them from getting scratched when the boxes and furniture came in.
I would be happy to tell my friends and family members to use Troy Moving.

I would like to thank Troy Transportation for making my out of province move a stress-free event! A special thanks to Alice Hunter for always being available with my silly questions during the packing process!

The movers were very diligent and took the time to break everything down and packaged it all in padded blankets individually; nothing was broken considering the distance of the move (from Ontario to Manitoba), and they arrived at my destination earlier than expected. Thank you Troy Transportation for facilitating my relocation! And thank you Alice!

Both my wife and I were very pleased with professionalism of both office staff and the movers. They were genuinely concerned about about saving time and money which was much appreciated. I highly recommend Troy Transportation. It's hard to find a great moving company these days...look no further than Troy!

Moved with this company in June from Toronto to Calgary. We relocated to Calgary with our family and 3 kids. When the stuff arrived we had a bit of a problem with our apartment and they were kind enough to accommodate my storage needs. Even re-delivered the stuff back at no extra charges.

I had good experience with both offices and the movers were great at both ends. Would recommend them to family and friends in a heartbeat!

Great Service!
Jodi Meer
Calgary, AB

As my husband and I were searching for a moving company, we started getting discouraged by the price that it would be move to Kinmount, ON, just when I was about to give up my daughter called to tell me that she had been speaking with a lovely lady named Sofia from Troy Moving in Scarborough.
Sofia understood our concern about the cost and offered to send someone to our home to give a real quote, a lovely gentleman named John visited our home in Surrey to give us an estimation, not only was the estimation HALF of the other companies, but the price for packing so reasonable that we were able to have them pack AND move us for the same cost as just the move through the "big guys"!!
Sofia took the time to speak with us and walk us through the whole process, she was even able to arrange to have some of the furniture delivered to my grandchildren in Medicine Hat and Montreal.
The incredible patience that was shown throughout the move was more than anyone could ask for, in an age of emails and recorded messages it was great to be able to actually SPEAK with someone when you call.
The office was great, the packers were great and the delivery crew was amazing!
A big thank you to Troy Moving and the crew, everyone was FANTASTIC!!

I had a move scheduled on May 31 from New Westminster, BC to Edmonton, AB with Premiere Van Lines. Premiere failed to arrive and I had to be out of my suite that day. Since the elevator could only be booked for a few hours and there were several other moves scheduled in the building that day, I was forced to move my belongings out of my condo to the lobby without a clear idea of where my stuff would go from there.

Sitting on a pile of boxes in the lobby, I began phoning companies who had responded to my initial request for quote. In this way I got in contact with Troy Transportation. They expressed shock and sympathy for my situation and assured me they would help. They put me on hold briefly, came back and told me a truck would be there within an hour or two. The truck arrived within the hour to begin loading.

The movers on both ends were extremely professional and courteous and from there on the move went seamlessly. Troy went out of their way to make sure I was taken care of and that my belongings arrived on the date I requested.

I am indebted to Troy Transportation for salvaging my move and making the best of a terrible situation. Troy was able to move me with no notice, in an extremely courteous and customer friendly fashion and at a cheaper cost than Premiere.