Maytag Metro Service

Maytag Metro Service came to repair a dishwasher. They were great, punctual and easy to work with. They were very accommodating when I had to reschedule the original appointment and the repair was done without a problem. It may be a bit more expensive than what you would pay your neighbourhood plumber or repair man but I was confident that it was done to the specifications of the manufacturer. Will definitely call them back if we have another problem!

Company charged $110 for 4 minutes of work to tell me that the electrical panel in my washing machine was blown.

They then quoted the part at a 100% markup over cost of parts (I sourced it myself and figured out the real cost) and then had the gall to suggest that it would cost an EXTRA $40 in labour to put it in (a job that would have taken another 4 minutes).

Needless to say, they won't be getting another call.

The one thing they DID do was show up as scheduled.

The customer service was over and above what I expected. The phone staff is very friendly and helpful and the technician was clean, courteous and efficient. They arrived when they said they would, and made me a very happy customer.
Thank you Maytag Metro.

You have my vote.

After being told by another repairman that my 1 1/2 year-old machine might be defective, I called Maytag Metro on the advice of Whirlpool Canada. I was worried Maytag Metro would be more costly, since they are an authorized repair service for Whirlpool, and my washer was no longer covered by warranty. As it turned out, I didn’t need to worry.

Maytag Metro was very easy to deal with. I was able to get an appointment the next day, and the repairman came when he said he would. He examined my machine thoroughly, and found and fixed the problem. My machine wasn’t defective after all; a hose just needed tightening. The machine is working fine now, and the service call cost me a lot less than I expected.

I also like that they emailed me a detailed receipt the next day, rather than leaving me with a handwritten (and usually illegible) receipt.

Overall, I was very pleased with the service, and I would happily recommend them to others.

Service was professional, considerate and on time. would recommend purchasing warrenty through this company. They even suggested other maintainance tasks that would help extend the life of my products. Thank you very much.

What a great experience. Sales staff was knowledgeable and friendly. They treated us as if we were their only customers. They answered all our questions and helped us choose a microwave to best suit our individual family needs. I would highly recommend this business.