Hockey Maids was very quick to get back to me when i contacted them to clean our house after we had moved out.
They Did a pretty good job upon initial inspection of the house.
However upon further inspection we noticed that behind the toilets never got cleaned, the cupboard above the fridge was completely missed and the tiles floors look as if they never got washed.
Now I can see a couple of things getting missed, But they called me and said they needed an extra Hour (on top of the initial 4) to complete the job. I approved it.
So now they are telling me it Took a total of 10 Man Hours to Clean a 1600 Sq Foot 3 bedroom house that was completely empty. (no furniture or anything).
After the job was done and they sent me my receipt to my email. I went over to the house to inspect and when i found the above mentioned stuff i promptly sent in an email as it was after hours. It has been 3 days now since i sent the email and have had no response.
I would not recommend this business to a friend due to the lack of communication when something negative was mentioned.
Overall i am not entirely displeased with the job, But i am disappointed that i had to pay for an extra hour of service and things were still missed.
EDIT. Thanks for the response. I have forwarded the email that i had sent on Nov 30.