Mersey Heating And Air Conditioning

Dave did a great job doing maintenance on our furnace! He was thorough, prompt and professional.

Samuel was the technician and he is a valued asset to the company. Great service .

I have a contract for cleaning and filter replacement in furnace and air conditioner. Our serviceman, Karook, came and did the maintenance and found a problem with the furnace fan. We had installed a new thermostat InCorrectly a few months ago. This repair was above and beyond the contract and we really appreciated it. Thank you, Karook. Job well done

I called Mersey when my A/C stopped working as they had done an annual maintenance check a few months earlier. After only partially assessing the equipment (he refused to go in the attic), the service technician told me that he thought my air conditioning unit needed to be completely replaced. I called another service company and within 5 minutes they determined only the air filter needed to be replaced a $20 fix vs thousands suggested by Mersey. I would have thought that a dirty air filter would have been identified in the annual maintenance checkup they offer but apparently not! Despite this they refused to refund me the money for the service call, I didn't even bother asking for a refund for the maintenance check. I had countless other issues with Mersey including with them cancelling the service appointments the morning of. Don't use them, the customer service across the whole organization is terrible.

We recently replaced our furnace and air conditioner with Mersey Heating and Air Conditioning. We have been their customers for over 42 years and our new installation reinforced Mersey never fails to provide an outstanding service. The process was smooth and flawless from the initial sales visit to the final installation.

Frank, our Sales Representative was very informative in providing us with the most suitable equipment for our home. We never felt any sales pressure and Frank's knowledge of the products along with his gentle mannerisms made the selection process easy. Frank followed up by text on several occasions to confirm our installation date and also to make himself available for any concerns or questions we might have. He was very thorough, polite and gracious.

Adam, Mark and Arian were our installers and it was clearly evident they took great pride in their work. Their professional, personable personalities put us at ease instantly. They kept all the work areas meticulously clean and answered all our numerous questions with enthusiasm and easy to understand explanations. It was a pleasure to have them in our home and we also appreciated that everyone respected and complied with our COVID protocol requests.

We feel much gratitude and thanks to everyone at Mersey Heating and Air Conditioning for their stellar service!

The technician was polite and friendly. He completed the job quickly and efficiently. He recommended some ways to help maintain the AC.

We have been with Mersey Heating and Air Conditioning for many year.

Our furnace has always been serviced by the same person and we can always count on him to do an exceptional job!

Mary

My furnace was recently inspected in a timely and efficient manner. I would highly recommend this company because of their professionalism and dedication to their customers.

Rocky was excellent. He arrived on time. He was knowledgeable, friendly and was really helpful in working me through the details of what he was doing. I highly recommend him.

Great service from Mersey. Mr. Resat was very professional, pleasant and respectful. He did a thorough job of explaining and making sure everything is in good shape. I highly recommend.