I live in a 5-year old infill duplex in the Northwest and got worried about the condition of my roof when my attached neighbor had significant water damage to their spare bedroom during the spring thaw. I called three roofing companies that I found on Homestars with high reviews. The first company wanted to charge me $175 just to come give me a quote so I dropped them immediately. The second company came with a crew of 3 just to inspect the roof, and then informed me that the repairs are done under a different company name (for which I could find very little info on Homestars). That made me a bit uneasy and their quote seemed high. Finally I called Hubbard and am relieved that I chose them.
The first thing that impressed me was the professionalism of their quote. Cody went up on my roof and took several photos of the areas of concern and then took the time to annotate each photo, drawing arrows and circling places that needed to be fixed. They determined that my roof was in pretty good shape and all that was needed was to replace some missing shingles, add proper screws around the skylight (instead of the nails that were used originally), and seal some areas where ice damming would be a concern. And as a bonus, the quote was half what the previous roofer quoted!
On the day of the repair, Glenn was dispatched to perform the work. He wore full safety harness and gloves while up on the roof (glad to see they take safety seriously) and took the time to talk to me before doing the work. After spending 2 hours up on the roof he had completed all the repairs and gave me a full debrief on everything he had done. It was clear to me that both Glenn and Cody are proud of their work and take extra care to ensure the customer is happy. They completed the job on time, on budget and left me feeling relieved that my roof was now restored to good condition. Thank you Hubbard Roofing for a job well done!
Matt