Pinnacle 1 Decorative Doors

Formerly Pinnacle 1 Decorative Glass
Windows & Doors Installation & Service
Whitby ON L1P 1W2
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98%

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Reviews by rating (past 12 months)

Reviews for Pinnacle 1 Decorative Doors

Average customer rating:
9.9 10 (194 reviews)

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Ray in Uxbridge
Ray in Uxbridge
1 review Uxbridge, ON
10/10

Front door window inserts

John helped us design our own front door window inserts. When he came back ten days later with our windows we were very impressed with them.. The installation was quick and efficient. John is a is highly skilled and we would highly recommend him and his company.

Approximate cost of services:
$800.00
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Company Response

Thank you Ray & Lorna. It was a pleasure working with you. John

Jenny in Whitby
Jenny in Whitby
1 review Whitby, ON
9/10

wrought iron glass doors

Installed wrought iron glass doors for our new house, so far it's good and happy with the service. Price is a little bit more than others, but it's lifetime thermal seal warranty!

Approximate cost of services:
$1,100.00
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Company Response

Hello Jenny Thank you for the very nice review. John

Private User
Private User
Private User reviews Oshawa, ON
10/10

FRONT DOOR INSERTS

There is a huge difference between a guy selling door inserts for $900.00 and Pinnacle selling for $1800.00. That difference is "QUALITY". Basically, you get what you pay for.

John Ball came over and installed our front door inserts "THE MILANO" for us of our brand new house. They were full inserts. We are extremely happy with our choice and the workmanship provided by John. John knows a lot about the product. Extremely clean work and would highly recommend anyone looking to change their front doors to go with PINNACLE. Well worth every penny. Many of my neighbours, friends and even the builders customer care staff have complimented us on our front doors. It definitely is unique!!!! Thank you John and good luck with all your future endeavours!!!!

A PROUD & HAPPY PINNACE CUSTOMER
NORTH OSHAWA

Approximate cost of services:
$1,800.00
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Company Response

Thank you for the wonderful review. You are great ambassadors of our products. John

Private User
Private User
Private User reviews Uxbridge, ON
10/10

Front entrance Doors

Pinnacke 1 Decorative Glass provided me with great service. We were very happy with the job and it was completed with expertise.
In addition the job was finished in a timely and clean manner.

Approximate cost of services:
$3,500.00
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Company Response

Your review is very much appreciated. It is always satisfying to hear how happy people are with our work. Thanks John

Dina Divecha from Scarborough
Dina Divecha from Scarborough
1 review Oshawa, ON
10/10

Wrought Iron Door Insert

Excellent Service.
We are very happy with our new wrought iron door inserts. John Ball was very helpful and professional, providing a great service and a beautiful touch to our home.

Would definitely recommend. Thank you John!

Approximate cost of services:
$1,900.00
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Company Response

Hello Dina & Sam
Sorry for some inconvenience with the design on your transom. Glad we could get it right in a quick period of time. You were a pleasure to work with. Thank you very much for the wonderful review. John

Dave Neil from Bowmanville
Dave Neil from Bowmanville
1 review Bowmanville, ON
10/10

Front door, sidelight and transom insert.

We are extremely impressed with the service we received from John at Pinnacle 1. From our first appointment John was prompt, professional and very informative. He was very patient and helped us decide which design best suited our home. He was able to provide us with detailed information about the product as well as the process of installation. Everything was delivered and installed as scheduled. John was meticulous in his work. He was respectful of our home and property and left everything spotless. Our experience with Pinnacle 1 was top notch from start to finish and we highly recommend this company to anyone looking to have this type of work done.

Approximate cost of services:
$1,500.00
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Company Response

Hello Dave & Jayne
We are very pleased that you are happy with your entrance. Service is very important to us. It translates into great reviews, such as the one you have written. Thanks John

Chris de Silva from Markham
Chris de Silva from Markham
1 review Markham, ON
6/10

STAINED GLASS DOOR INSERTS

JoHN WAS PUNCTUAL IN DELIVERING AND INSTALLING THE INSERTS HOWEVER, THEY WERE NOT WHAT WE WERE PROMISED AND THAT IS VERY DISAPPOINTING. THERE WAS A MISUNDERSTANDING ON BOTH SIDES AND JOHN HAS SINCE APOLOGIZED AND WE DO ACCEPT HIS APOLOGY AND REALIZE THAT THIS HE HAD DONE BEST.

Review has 1 previous version
Approximate cost of services:
$700.00
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Company Response

This is unfortunate. As based on the previous 87 reviews, I do not go out of my way to disappoint and dissatisfy my current or potential customers. I will take responsibility for my communication. What was understood as one thing was misunderstood as another. I never deceive people. I try to explain myself to the best of my abilities. In this case, there was a large misunderstanding on the privacy level of the stained glass doorlites chosen. Stained glass and wrought iron entrances are never 100% private unless, flat coloured textures are used. Light will shine behind clear or opaque textures, which will allow shadows or silhouettes to be visible (at night). There were frosted bevels in this particular model, which have clear spots. Yes, you can see directly into your home, when looking through these spots; if someone has their face right against the glass (no matter what time of day). This was demonstrated to this customer. Most stained glass and wrought iron has a 90% or above privacy level. This model was in that range. My apologies for the miscommunication. Regards John

Cathy Murphy from Barrie
Cathy Murphy from Barrie
2 reviews Whitby, ON
10/10

Front door glass insert design and installation

We are extremely pleased with our new custom glass insert. John came to our home, helped us design what we wanted, the product was deliver on time, and is more beautiful than we could have imagined. John was helpful and professional during the entire process and I would highly recommend Pinnacle 1 Decorative Glass.

Approximate cost of services:
$600.00
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Company Response

Hello Cathy & Ron. Your review is very much appreciated. It is always satisfying to hear how happy people are with our work. Thanks John

Thelma Martin from Oshawa
Thelma Martin from Oshawa
1 review Oshawa, ON
10/10

Glass Door insert

I have several quotes but John was the only one who gave good advice along with his quote. We were happy with the prompt service and workmanship. Installation was well done and the clean up afterwards was done by John. I love my new door and its custom look.

Approximate cost of services:
$700.00
1 of 1 people found this review helpful.
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Company Response

Thank you Thelma and Peter. It was a pleasure working with you.
John

Maryam from Burlington
Maryam from Burlington
1 review Burlington, ON
10/10

Wrought Iron Door Insert

Absolutely amazing service! We needed our door insert replaced urgently due to damage and John was kind enough to come and replace with a temp the same day! The new insert was ready within a week as well! I would highly recommend!

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

Hello Maryam & Farhan You were a pleasure work to with. Thank you very much for the wonderful review. Thanks John

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pinnacle 1 Decorative Doors

We made a slight change! Our company name is now Pinnacle 1 Decorative Doors. (formerly known as Pinnacle 1 Decorative Glass, everything the same except the name! ) New Website: www. pinnacle1doors. ca (www. pinnacle1glass. com will forward to this site) New email address: john@pinnacle1doors. ca (john@pinnacle1glass. com still works). ...
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