The Home Improvement Group - THIG

Formerly Mr Rescue
General Contractors
Mississauga ON L5V 2B3
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The Home Improvement Group - THIG
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Reviews for The Home Improvement Group - THIG

Average customer rating:
9.4 10 (381 reviews)

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Chris in Etobicoke
Chris in Etobicoke
5 reviews Toronto, ON
10/10

Tub installation

I hired Les and his team from The Home Improvement Group to replace my walk-in shower with a whirlpool bathtub and I am thrilled with their work.

Phillip and Manuel did most of the demolition and construction and they did a terrific job. They arrived promptly each and every day and worked tirelessly until the job was done. They carefully taped down protective paper to cover my floors between the front door and the bathroom and protected the vanity and other fixtures in the bathroom with plastic sheeting.

At the end of each day, they were careful to clean up the work area and they also took the time to show me their work and explain what they did and what issues they were running up against. I really appreciated this on-going discussion as it allowed us to quickly resolve the few minor issues we did encounter. John the plumber and John the electrician were also great to work with and did great jobs.

Overall, it was a pleasure to work with Les and his team. They were pleasant, prompt and professional, they do great work and I highly recommend them.

Approximate cost of services:
$8,500.00
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Company Response

Hi Chris:

It was a pleasure to work on your project. We really appreciate your feedback on Les and his Team. Our potential customers really appreciate hearing great feedback when considering hiring our Company.

Thank you for taking the time to comment on your experience with our Company.

Sincerely

Merry Robertson
Inside Sales & Customer Service
The Home Improvement Group

Rex in Toronto
Rex in Toronto
1 review Toronto, ON
10/10

Interior doorframes/doors installation

Les and the handymen Scott and Luc did such an amazing job in this relatively small project. The budget was low but they went the extra miles on every aspect of the project. The end result is impeccable. The drywall was put up seamlessly with the existing walls, all new and affected wall were repainted. The doors are well crafted and well painted.

Absolutely no complaint. Would recommend to anyone.

Approximate cost of services:
$3,700.00
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Company Response

Hi Rex:

Thank you so much for the great review you gave Les and his Team. It was a true pleasure to work with you and we are so pleased that we met all your expectations. This was truly a Team effort and appreciate the great review you gave the Home Improvement Group.

Sincerely

Merry Robertson
Inside Sales & Customer Service
The Home Improvement Group

Steve in York
Steve in York
6 reviews Toronto, ON
10/10

Kitchen Renovation

We decided to completely remodel our kitchen. I had used THIG's handyman services before and been very pleased with the results, so decided to request a quote for the job. Of the four quotes, we received, THIG's was by far the lowest, well within our budget while still providing us with the things we wanted (e.g. real wood cabinetry). Prior to deciding on the contract, we met with Les, our designated project manager. We had worked with Les previously, and we vey much appreciated his gruff, but always knowledgeable and professional, demeanor. As he had done on other occasions, he answered all of our questions honestly, provided critical feedback on our plans, affirming the good ideas, dispelling the flights of fancy, adhering as best he could to our vision, while providing an alternative vision where necessary. Once we decided to hire the company, Les had drawings of the kitchen made, we met with the cabinet maker and we met with our lead hand, Kris, to chart out the job. The job unfolded as anticipated, with only a small hiccup at the end. Kris, along with Tibor, demo'd the kitchen and then rebuilt it from the ground up. Kris is a master builder, very skilled in all of the elements of the job. He is meticulous in everything that he does, from the floor to the tiling on the walls. Like Les, he answered all of our questions and made any repairs we requested without complaint. All of the tradespeople who came into our house were skilled and professional and all did very nice work. The kitchen, once finished, was magnificent and we were, and still are, very pleased with all aspects. In all it was a very smooth job, stayed within the quote Les gave us at the beginning and was completed within a couple of weeks of the original estimate. We would recommend the company to anyone looking for a general contractor without reservation, and will hire them in the future ( and have already had a quick consultation on our next project). Thanks Les, Kris, Tibor, Bruno, Fabio, Dani and all the rest of the guys who worked on the kitchen, A great job all around.

Approximate cost of services:
$40,000.00
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Company Response

Hi Steve, Thank you for your review and your continued business with The Home Improvement Group. Les and his team are highly skilled and accept only the best. Enjoy your kitchen and hope you create many new memories in your remodeled space.

Sharifa F.  in Mississauga
Sharifa F. in Mississauga
0 reviews Mississauga, ON
10/10

Project

An excellent company ! I’m very happy with their work . Highly recommend THIG !!!! Thank you so much and I will certainly call and recommend THIG for other jobs !

Approximate cost of services:
$3,000.00
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Company Response

Hi Sharifa:

The Home Improvement Group would like to thank you for your recommendation. It was a pleasure working on your project and we look forward to providing quality service again for future projects.

Merry Robertson
Inside Sales & Customer Service
The Home Improvement Group

Private User
Private User
Private User reviews Oakville, ON
10/10

Office Project

I needed to some wiring and electrical work at the office and sent a request for quote to several companies. Of the one that responded, THIG was the one that followed thru.

Their electrician, John, came to the office to discuss the project. From the get go, John was very professional, knowledgeable and trustworthy.

He came to the office at the agreed upon time, did the work in the least amount of time, and cleaned up after him.

I will hire him and THIG in a flash for other work. As a matter of fact, I will be reaching up to them for a quote for a work at home.

Approximate cost of services:
$821.74
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Company Response

Hi Private User
Thank you for your kind words. John our Electrician is very thorough and follows all protocol to ensure the proper job is done. We look forward to work with you on your next project.

Regards
Christine
President

Rani
Rani
5 reviews Mississauga, ON
10/10

Door installed from the garage to my house

Great job. Rick and John Paul were very nice and easy to work with. They both went above and beyond especially when I ordered the incorrect door ...oops. They corrected my mistake and now I have a beautiful entrance to the garage.
Rani

Approximate cost of services:
$4,500.00
1 of 1 people found this review helpful.
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Company Response

Hi Rani
It was a pleasure working with you on your 3rd project with The Home Improvement Group. Our goal is to continue to provide you with quality work and customer service.
Enjoy the rest of your summer and we look forward to working with you on your next project.

Regards
Christine

kj
kj
0 reviews Oakville, ON
8/10

bathroom tiling,tub replacement,painting and flooring on bedrooms

The service was good, Bill is a wonderful handyman who explained all the work clearly and completed in a timely manner.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for taking the time to post your review. Looking forward to working with you again.

Merry Robertson
Customer Service Representative

aftonfranklin in Toronto
aftonfranklin in Toronto
0 reviews Toronto, ON
10/10

Kitchen refacing

Les was fantastic to work with and from start to finishes answered my 100s of questions so I was 100% sure of everything before beginning. We refaced our kitchen by replacing the countertops and backsplash and repainting my cabinets.

Approximate cost of services:
$10,000.00
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Company Response

Hi Afton,

Thank you for your review.
Les is very thorough and prides himself on providing excellent customer service and a job well done.
Now you can enjoy your new kitchen!

Kind regards,

Melanie
The Home Improvement Group

GNA22
GNA22
1 review Toronto, ON
10/10

Demolition of existing sun room, rebuild of new frame, paint, electrical and carpentry

We had an old and leaking sunroom on the back of our house. I called Les again (they had done some work for us a few years prior which we were very happy with) and had him come to have a look. They quoted on the demolition, re-frame, electrical and paint. It wasn't a straight forward job but they did it all in stride.

Very happy with the result and the whole experience.

Definitely would recommend them again, in fact we just did tonite to some close friends.

Approximate cost of services:
$10,000.00
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Company Response

Hi GNA22,

Thank you for your review and for referring The Home Improvement Group to your friends.
Les and his team will be happy to know that you are getting to enjoy your sunroom again.
We look forward to working with you on your next project.

Kind regards,

Melanie
The Home Improvement Group
416-477-4500

Hassiba F.
Hassiba F.
0 reviews Brampton, ON
10/10

Project

Fixed my leak and did all the tile on the outside patio. On time and budget. I highly recommended them

Approximate cost of services:
$3,500.00
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Company Response

Hi Hassiba, it was a pleasure working with you. Thank you for choosing The Home Improvement Group to fix your water leak, repair your ceiling and replace your exterior tiles outside. Your backyard patio looks new again. Looking forward to work with you in the near future.

Thanks for the coffee and great chats.

Regards
Christine

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Home Improvement Group - THIG

The Home Improvement Group is a premier "One Stop Shop" for all of your home and office renovations needs, serving Toronto and the GTA. We have multiple divisions such as Perfect Painter, Affinity Renovations, Perfect Handyman and formally Mr. Rescue to service all your needs. From top to bottom, front door to back door, demo to completion, we do it all!

The company was built on the foundation of doing everything right in an industry with little to no focus on customer service, quality work at an affordable price and backed by our warranty.

We provide free detailed estimates within 3 days of our visit and access to our corporate discount of 30%-50% on your finished materials.

We offer daily specials for small painting jobs or handyman work, to large renovations and additions.

We don't believe in cutting corners. Efficiency and productivity drive us, but we'll never sacrifice quality or customer service for either one. In the end, it's our goal to be your contactor for life, not just one job.

We specialize but not limited to the following:

Kitchens
Bathrooms
Basements
Home additions
Painting
Staining and Refinishing
Flooring
Electrical, Plumbing and HVAC

Not convinced we have enough renovation reviews, please check out Perfect Painter & Affinity Renovations for more reviews.

Call or email us for all your renovation needs
sales@thig.pro
905 502 0204

CATEGORIES
General Contractors, Tile & Stone Contractors, Trim and Moldings, Paint & Wallpaper Contractors, Plastering, Plumbing, Renovation Advisors, Sunrooms, Solariums & Greenhouses, Surveyors, Kitchen Planning & Renovation, Design/Project Management, Design/Build, Condominium Renovations, Structural Engineering, Building Supplies and Hardware, Historical Restoration, Drywall Contractors, Architects, Kitchen & Bathroom - Cabinets & Design, Home Office Renovation, Home Additions, Handyman Services, Framing, Floor Laying & Refinishing, Excavation, Electricians, Drafting Service, Demolition, Carpenters, Builders, Bathroom Renovation, and Basement Renovation
PRODUCTS
Interior Painting ,Exterior Painting, Residential Painting and Commercial Painting, Staircase refinishing, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basement ,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC members as a part of our team.
SERVICES
House Painters, Office Painting, Exterior Painting, Residential Painting, Wallpaper Installation & Removal, Stucco Removal, Drywall Installation and Plaster repairs, Paint & Wallpaper Retailer save up to 50% off, Demolition, Rough and Finished Carpentry, Home and Renovation advisors, Kitchen Planning and Design, Handyman and Painter for a Day Services, Deck Design and Build, Basement renovations, general contractors
BRANDS
Benjamin Moore, Dulux Paint, and Sherwin Williams. We Believe in not Including Paint and providing you our wholesale Paint Pricing as many of our Competitors include paint in your pricing and then substitute low grade paint. We believe in providing you the best paint for your home and to provide access to our unbelievable wholesale pricing.
STYLES
Interior Painting,Exterior Painting, Residential Painting and Commercial Painting, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basements ,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC member as a part of our team. Our Painters are #1 in Toronto
SPECIALITIES
Custom painting, Stucco removal, staircase refinishing and rebuilding,wallpaper installation, wallpaper removal, handyman services, home renovations including bathroom renovations, basement renovations & condo and apartment renovations. Plus our Award Winning Painter and Handyman for a Day Services. Our Painting Services including Kitchen Cabinet Painting and Spraying are specialties. Kitchen Design Services and Complete Kitchen Design, Build and Installation.
WEBSITE
https://www.thig.pro
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
20
RETURN POLICY
See website terms for details
PAYMENT METHOD
Cash, Cheques, Email Transfers, all Major Credit Cards
LICENSES
City of Toronto & Other Muncipalities in the GTA
MEMBERSHIPS
BBB, Homestars,
LIABILITY INSURANCE
Yes
DIPLOMAS
Open 7 Days a Week Call or emailNow
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
400.00
BONDED
Yes
PROJECT RATE
$400.00 to $500,000.00+
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty
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