Mr. Furnace

Heating & Air Conditioning
ON L0S 1C0
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94%

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Reviews for Mr. Furnace

Average customer rating:
9.4 10 (237 reviews)

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Liz Cesar in Hamilton
Liz Cesar in Hamilton
1 review Saint Catharines, ON
10/10

new furnce/ac

Randy Norton was very helpful. He explained our options to us. The installers worked hard for 3 days. All the work was done beautifully, they cleaned up after themselves and it looks great. Couldn't be more satisfied! Thank you, Mike and Ryan !!

Approximate cost of services:
$14,000.00
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Company Response

Hi Liz, thanks so much for this wonderful review! All the best, Randy.

Diane & Chris in Welland
Diane & Chris in Welland
1 review Saint Catharines, ON
10/10

New A/C and Furnace

Called for a New A/C but turned out we needed a new furnace as well. Great service, went above and beyond! Fast, friendly, reliable......Thanks Randy, Tom & Jay. Call Mr Furnace Today

Approximate cost of services:
$12.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for the great feedback! All the best, Randy Norton, General Manager.

Private User
Private User
Private User reviews Saint Catharines, ON
10/10

air conditioner installation

June 15th,2017 9:am the two air conditioner installers arrived with proper manners a smile and worked non-stop until 6:pm they continued in this same manor the entire day. They did not leave until the job was correctly and properly completed with pride in their workmanship. Thank you very much. T

Approximate cost of services:
$4,500.00
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Company Response

Thanks for the great review and the opportunity to serve you! All the best, Randy Norton, General Manager.

Jim Young in Saint Catharines
Jim Young in Saint Catharines
1 review Saint Catharines, ON
10/10

New Furnace and Air conditioner

Our old air conditioner gave up on a Friday, seen the salesman on the Saturday, new system installed and working great on Monday!
Right from the salesman to the installers, my wife and I were very impressed with the workmanship and professional way these people went about their jobs! Yes we paid for quality and that is just what we got!!

Approximate cost of services:
$10,000.00
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Company Response

Hi Jim, we are so happy to hear everything worked out! All the best, Randy Norton, General Manager.

Yolanda & Paul in
Yolanda & Paul in
1 review Saint Catharines, ON
10/10

Replaced furnace and a/c

First we would like to give a shout out to Chris our Home Comfort Advisor. Chris was very knowledgable and patient in answering our hundreds of questions. As for installers Tom & Jay, they rocked!!! They also took time out to answer any questions we had. Tom & Jay were very professional and left no mess.

Approximate cost of services:
$10,000.00
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Company Response

Hi Yolanda and Paul, thanks for this incredible review! We take pride in all we do and your feedback is very much appreciated. All the best, Randy Norton, General Manager.

Private User
Private User
Private User reviews Lincoln, ON
10/10

Replaced Furnace and Air condictioner

We were very please with the service. Both Ryan and Mike were great. We could ask any questions and they took the time to answer us.

We want to thank the whole team at Mr Furnace and we will be warm and cool for the next ten years with no worries.

Thanks to everyone that made this possible.

We would recommend this company to our friends and Family.

Pam and Gord

Approximate cost of services:
$11,000.00
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Company Response

Thank you so much for this great review! All the best, Randy Norton, General Manager.

MCC in Fonthill
MCC in Fonthill
1 review Fort Erie, ON
10/10

ac seasonal check-up

We were very pleased with the check-up our technician, Bryan M. did for our ac system. I mentioned to Bryan that we had received a much higher than normal gas bill re: our furnace for last month and would he mind checking if the heating system was functioning properly. He did a very thorough check and, in that process, discovered that our gas meter reading was grossly incorrect for the past month. We thank Bryan again for his thorough check-up, as the over billing problem could have gone on for some time!

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for the great feedback. We're happy we could help!

Lori Davidson in Saint Catharines
Lori Davidson in Saint Catharines
1 review Saint Catharines, ON
10/10

A/C installation

We used Mr Furnace a few years ago when our heat went out and they were wonderful, so when we wanted to get air conditioning they were my first thought.
They were very friendly, and did not leave any mess behind. Ryan and Mike were very nice, and were not upset that my two small dogs were quite noisy while they were here. They had to come back a couple of times due to a defect in the A/C unit, but a manager called me to let me know they were not going to repair the unit, they were going to swap it out since there should be no reason to repair a new unit. I also enjoyed that it was the same workers that came each time, to keep it streamlined. Even a technician Yorguin came to diagnose why the first unit wasn't working, and he remembered us from years ago when he fixed our furnace, and wanted to make sure we weren't having any issues with it still. Very professional. Would recommend them to anyone. :)

Approximate cost of services:
$5,100.00
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Company Response

Thanks for the wonderful feedback Lori!

Duck in
Duck in
1 review Saint Catharines, ON
10/10

New furnace and A/C system installed

Gas company tech detected CO leaking from our existing furnace and water heater. Both were red-tagged. Called Mr. Furnace and company tech inspected both. They were very old and needed to be replaced with up-to-code equipment. Randy Norton arrived a couple of hours later and outlined , for my wife and I what options were available along with the features and prices of each. In our case , the only logical option was the premier system.
We were amazed that the installers , Ryan and Jay , were able to come to the house and begin the job by 8:30 the next morning. They used most of the day with the installation , but it was well worth the time. Both of these men were knowledgeable , skilled and more than willing to help us understand and use the new system. Their workmanship was excellent. I'm more than adept when it comes to knowing my way around mechanical and electronic devices , so I have a pretty good idea when I'm looking at skill and quality work being done by others. Ryan and Jay were very courteous to both my wife and myself and when they completed the work and checked the operation of all of the new equipment , the place was left clean and tidy enough that one would hardly know that they were there at all.
I am most impressed in doing business with Mr. Furnace and its associates. In the future our business for heating and A/C will be handled by this company. Triple "A" rating in our book.
Sincerely ,
Rob and Linda Alexander.

Approximate cost of services:
$13,000.00
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Company Response

Hi Rob and Linda, thank you so much for this wonderful feedback!

Keith Woodland in Welland
Keith Woodland in Welland
1 review Wainfleet, ON
10/10

Installed a new gas hot water boiler

My 41 year old, inefficient, gas fired boiler went off on Thursday and rather than fix an old unit, I replaced it with a new 95% efficient boiler. The team of Tom and Jay came out Friday morning and we had heat by Saturday late afternoon. Dedicated, hard working people exhibited great care and attention. Very impressed with their workmanship and responsiveness. Claude gave us the initial assessment and Bryan quoted the job Thursday evening and as a team they got it done for us.

Approximate cost of services:
$14,000.00
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Company Response

Thanks for the opportunity to serve you! We are so happy everything worked out.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr. Furnace

For over 40 years, Mr. Furnace Heating & Air Conditioning has been the go-to choice for HVAC services in St. Catharines and the surrounding areas.

When it comes to your home's comfort, we've got you covered year-round. From expert heating and cooling solutions to indoor air quality improvements, our team of professional technicians is dedicated to ensuring your home is always Just Right™. Whether it's a furnace installation, air conditioner repair, or duct cleaning, we have the expertise and experience to get the job done right.

At Mr. Furnace, we understand that HVAC issues can arise at any time, which is why we offer 24/7 emergency service with no extra charge for weekends, holidays, or after-hours calls.

For top-notch HVAC services and reliable quality you can trust, turn to Mr. Furnace Heating & Air Conditioning. We're committed to keeping your home comfortable and your satisfaction guaranteed.

Contact us today to learn more about how we can meet your HVAC needs!

CATEGORIES
Heating & Air Conditioning
PRODUCTS
- Furnaces - Boilers - Air Conditioners - Ductless Air Conditioning Systems - Heat Pumps - Water Heaters - Tankless Hot Water Heaters - Indoor Air Quality Products: - Duct Cleaning - Dryer Vents - Humidifiers - UV Air Purifiers
SERVICES
Heating & Air Conditioning, Duct Cleaning, Dryer Vent Cleaning, Air Quality,Furnace Repairs, Furnace Installation, Furnace Maintenance, Air conditioner Repairs, Air conditioner Maintenance, Air Conditioner Installation, All Furnace Services, All Air Conditioner Services, All types of Furnace Brand Repairs repairs, All types of Air COnditioner Brand repairs and 24 Hour Service.
BRANDS
Lennox, Goodman, York, Daikin, Rheem, Trane, Carrier, Amana, Mitsubishi, Generac, Moovair
WEBSITE
https://mrfurnaceright-time.ca/
YEAR ESTABLISHED
1989
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LICENSES
TSSA & ECRA/ESA Licenses
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% guarantee on one year Parts & Labour on any repair
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