Gta Toronto Pest Control

Had been finding Ants for much over the last couple of years. Earlier this summer my son who now walks started grabbing them driving my wife crazy. Young man, Yah-yah showed up looked at the places we were finding the most and came to the conclusion that the ants were coming from a window frame on the front porch. I was perplexed because that was far from where we were finding them. He was right as only 20 minutes after he started the ant army began coming out and expiring. no ants in my house since... :) Service is very good.

Recently i noticed that every time i turn the lights on in my basement, little insects were visible. im not the expert so i called pestokill who confirmed that i had centipedes living in my basement. not that i use my basement but i had to have this fixed. vance did the job and i am happy with the results. its just good to know that i have nothing crawling in my basement anymore.

Vance the owner came out to my home to deal with a minor roach problem and mouse problem. He was extremely kind and professional and really listened to me. He provided solutions that were environmentally friendly and were safe for myself, my wife and child. He followed up with me to make sure everything was going fine. I recommended him to all my neighbours and he has provided them with the same great service.

I called this company very professional and quick service call. The gentleman who came was very thorough and spent enough time in my House to figure out problem, areas and put traps that were professional. I waited 1 month to put this review because I wanted to see how affective they were and of course I'm writing because I have no more mice problems. I will recommend them to everyone.

I had a suspicion of bed bugs after bringing my mother from India. Not knowing that bed bugs were also an issue in India, I didn’t check her luggage. I made several attempts with over the counter products from the hardware store but they were futile, as my mom and daughter would get bites at least 3 times a week. This company was a great experience from the nice lady on the phone to our inspection and finally the treatment and follow up treatment. Bugs are gone and a home with a happy mom is a happy home.

We found bed bugs in the bed frame and we immediately wrapped everything up in plastic sheets and plastic bags to stop propagation. Then we called Pest-O-Kill, Vance came and we took off all plastic coverings for the treatment. There was a lot of concern from our part:

1) No written or oral instruction was provided regarding the treatment and post treatment.

2) Inspection prior to treatment is essential yet Vance did not inspect our suite or our master bedroom.

3) Vance told us to just take the plastic sheets we wrapped the infested bed frame straight out for disposal, but I disagreed and insisted we put them in sealed garbage bags first to avoid spreading of beg bugs in our suite and in our condominium building.

4) Vance did not bring a steamer to steam the mattress. He said he cannot use steamer in condominiums. He told us to take the mattress cover off so that he can spray the mattress. We were surprised that he did not bring a steamer when all the other companies told us the mattresses should be steamed and -not sprayed- due to the toxicity of the treatment.

5) Bed bugs eggs are spray resistant but can only be killed using heat or steam. But Vance did not have a steamer.

6) Vance did not bring a vacuum nor instructed us to vacuum after spraying. Vacuuming is a regular procedure companies do in order to pick up all the eggs which are spray resistant.

7) Our brand new carpet was stained due to the spray dripping off the bed frame. We tried several ways to clean it but realized that the stain will be permanent. The wall was scratched as well during the treatment.

8) One days after the treatment my husband was bitten for the first time. He also found a bed bug in a living room chair. The bed bug was more likely from the bed frame Vance sprayed.

9) I asked Nidia how much they would charge to spray the entire suite. She said there will be additional charge; again, without inspecting the suite first. Regardless, we agreed to pay more to have Vance come back and spray the entire room.

A bed bug situation is a terrible thing to deal with; they hide well and spread fast. We were devastated. We forgot that we were supposed to report this event to our Management office. Once we realized that, my husband went down immediately to Management who recommended another company.

The new company our management hired brought us relief. The inspection confirmed that the infestation was contained only in the bed frames. The technicians were very professional and handled the furniture and our home with lots of care.

Note: We have not received any compensation or refund from Pest-O-Kill.