- Approximate cost of services:
- $350.00
Mr. Andrew , like you've mentioned in a short period of time ( January & February 2022 , we have provided your house the best possible ) even during the blizzard of this winter January 16/17 2022
We thank you for your honesty
Ramón & Adam appreciate your Review,
Dear satisfied customer ( mother & Daughter ) it's a great pleasure to service your driveway & walkway, you both are kind & polite to comunícate any time
Thank you for yours true Review
Ramón & Adam , appreciate
Great to read a honest review about this situation of these terrible winter ( blizzard year ) 2022 ) thanks for your patience & understanding, extremely polite customer
Ramón & Adam really appreciate your honesty
Honesty is a Virtue, we try so hard day or Night , to please customers like this ( not pushy ) even though we have received teetering from customers that I've told ( WE ARE HUMANS ) we need rest , it's a long history
Ramón & Adam are so satisfied to receive application
Stay safe
Thank you ( we call you both a nice couple J. J . You are so happy to receive our snow removal service specially this winter season ( really hard BLIZZARD ) please stay safe
RAMON TELLO & ADAM MOZE : are happy to Serb you
Thank you
Spotty service met with excuses and no action
We are responding to your review as it does not accurately reflect what happened and my customers need to be aware of this.
First of all, we did take ownership of the minor damage (few interlocking stones out of place by the city tree in front of the house) that was caused and as promised it will be fixed in the springtime.
Secondly, as discussed a path would be made wide enough to walk through specifically during these snowfalls because they related to the biggest snowfall blizzard that has happened since 1939 here in Ontario with upwards of 50 cm of snow.
As you were told, our team would come and clean the remainder but your impatience caused you to clean it first. As everyone knows, it took at least 3 to 5 days for the city to clean all of the snow from this massive snowfall, driveway snow plow companies are no exception dealing with this massive blizzard.
As you mentioned, since we stand by our service and satisfaction and unlike other snow plow companies we do offer a money back guarantee - which you received. It was partial refund because we have cleaned previous snowfalls since the beginning of the season.
In the end what happened is that you are judging our work based on a very rare snowfall blizzard of up to 50cm. This is why your review does not match any of our previous reviews historically as you mentioned which have all been reviews of our satisfied customers.
As you received your refund, we wish you all the best in finding another snow plow company to your liking.
OMG it's good to read your honest about the way we do driveway snow removal ( as always when there's no cars ) parked overnight , it makes easier & you can see perfect the way I do ON YOUR HIDDEN CAMERA !!
Ramon & Adam on 2 different trucks , we do the best possible service
Thanks for your confidence, we will try not to let you Down
Ramon & Adam
We Ramon & my assistant Adam ,
Appreciate your honesty, in regards of the work we do plowing snow at your residence ( hopefully you're there for a long time ,
It's true , that we come back to tidy up for ( two ) REASONS , to keep you happy & to avoid freezing what's left ! So it's easier to plow the next snow storm
Thanks