Best customer service ever. The installation process was seamless and Viggo, the man who installed my drapes, is the jolliest man you will ever meet! It was my pleasure having him over. Consultation is genuine and honest and I trusted his advice. I had to install drapes in 3 rooms and it only took approx 2 hours. After the installation, he proceed to steam the drapes as well as the sheers that I had on previously! That is above and beyond service. Irene is quick and professional in her responses. I respect the turnaround time in her emails with respect to the quotes. I had a great experience with Ekocouture and would most definitely recommend them to my friends, family and others who need to get their drapes installed!