A&J Windows And Doors

My wife and I were looking for a company to replace the original windows and doors in our eighty year old, two-storey home in Etobicoke. We discovered A&J Windows and Doors after finding that the previous owner hired the company to change a couple of the original windows at the back of the house. When we first met John, he instilled a sense of confidence that he was skilled at his trade and that he was dedicated to his customers. This impression was confirmed over and over given the efforts he made throughout the process, including driving us to a nearby house where A & J had just installed windows in the same colour we were considering. We began to feel more like family than just customers.

Among other aspects of the project, John was extremely helpful in walking us through what was involved in replacing our single back door with a new sliding double-glass door, which involved replacing bricks. My wife and I are thrilled that we now have so much light pouring in through the back of the house into the kitchen! The result is incredible.

John's warmth and charm go beyond many of the other tradesmen that we've been dealing with during our home renovations, and it's been an absolute pleasure to see how smooth the process went even though changing windows and doors in 80-year old homes has the potential to bring lots of surprises.

a-j removed and replaced a number of old windows on my mothers house. they did an excellent job. the work was done quickly and efficiently. they cleaned up the site when finished, john and the crew were very friendly and easy to deal with ....their workmanship looks to be top quality. highly recommended!

I was recommended to A&J by a customer that was very satisfied with this company's products and service. I can tell you 100% that this family business is the best I have experienced in years. The customer service is outstanding and the product quality in my door and window are exceptional. Without any hesitation, this is a company that I would recommend without a second thought. I am very pleased with the attention to detail and I can tell you that my neighbours are very jealous with the way my home has been upgraded due to A&J Windows and Doors

We are very happy with the windows we had replaced on our home. John was very informative and helpful while we were deciding on the type of windows to install, and his crew on installation day were very skilled and did an excellent job. We will be using A & J Windows and Doors for other projects in the future.

John and his staff did a wonderful job, very professional and great job installation and cleaning. John is a pleasure to work with, makes you feel like you are part of his family.

I've waited nearly a year to write this review. Not because I didn't trust John, but because I'd rather give a long-term review than one immediately after installation, when I'm in the honeymoon phase.

We purchased two metal, and one fiberglass door with a phantom screen roller.

Long story short - you will not be disappointed by hiring John for your next job. Our doors look as great today as they did a year ago and John has been a treat to work with from point of contact all the way through to any after sale service we've needed. He returns calls within 24 hrs, has come by our home for touch-ups in no time at all - sometimes on the same day, and is very communicative in keeping us informed of timelines, delays, etc.

Let`s face it, no installation is EVER perfect, but with John, we have absolute confidence in knowing the job is being done right. Even though we has just met John, he treated us with respect and honesty and made us feel like family.

Let's face it, most products out there are relatively the same in performance, it`s the installation that really matters, and it is for the reasons listed above, that when we decided to do our windows this year, we didn't even shop around - we just gave John a call.

Read on if you'd like more details ....

Of all the tradespeople I've worked with for the numerous renos and upgrades we've done within our home, John has been by far the most honest and easiest to work with - from point of contact, to after sale service.

We really appreciated his no pressure sales approach. After having numerous sales people come by with their whole song and dance, John's no frills approach was refreshing. He came by our home, took a few quick measurements and got the ball rolling on estimates. He worked with us to find the right combination of product materials, colours and styles that would work best for us. At no point did we feel rushed in the decision-making process as we continued to hammer out the details.

Installation of the three doors was relatively seamless, and John and his crew did a great job of cleaning up after themselves. Also, to show John's character, he showed up to install our doors even though he was having a bad flare-up of gout in his foot. He was clearly in pain and I offered him to come back another day when he felt better, but he refused and carried on. Talk about work ethic!!

One thing that particularly resonates well with me is that John is not only the face of the company, but he is also the installer. We appreciate this detail as too often the sales rep and installers are two different entities altogether.

Furthermore, John really cares about his product and his customers. He really made us feel like family, and we felt absolute comfort and confidence in John as he treated the installation within our home as if it was his own. He took great care in ensuring it was done right.

Afterwards, John came by at least three times to finish up a few items (he had to caulk the bottom of the door as we were getting stonework done on our front porch at the same time) and he was able to come by in no time at all - the same day I called him, in fact! Essentially unheard of service in this day and age!

One of the self-lubricating hinges on our fiberglass door developed a squeak, and again, John was by the same day to have it looked at and remedied.

On another occasion, the aforementioned caulking along the bottom of the door separated after this past winter, and John, again, was by the same day to re-caulk it.

Seriously people - this is one dedicated business owner. He has gone above and beyond our expectations and has restored my faith in believing there still are some honest and hardworking folks out there.

John, from the bottom of our hearts, we want to thank you for being the good guy that you are!

Best of luck in the future and we've already past your name on to friends!

A&J Windows & doors has the best customer service I have experienced with window & door installations. From the initial contact with John to the follow up after installation...every step of the way through the entire process, I experienced top notch service and craftsmanship.
I highly recommend A&J Windows & Doors and would not go anywhere else!

John and his team were excellent! They were very professional and the windows and doors look great! There turn around time was quick and they were very honest with their recommendations. We will definitely be using them for our future projects.

John from A&J Windows and Doors is a consummate professional. His experience and advice helped my wife and I avoid making any mistakes we might come to regret later on.

John did all of the windows on our Custom home, including transom windows and custom SDLs and a large 8x2' basement window which helped us complete the look we were going for. When we changed our mind on one of our original selections mid-process, John was very accommodating.

The finished product exceeded our expectations, installation was prompt and professional, and John was great with following up to make sure we were happy.

The windows look amazing. Thank you.

Working with John felt like working with family! The service was so personal and so fast too! It was such a pleasure. I will recommend them to everyone! They did all our windows in one day and cleaned up immaculately afterwards. John, thank you so much for all the information you gave us! My family thanks you for your kindness and your one-on-one service that is rare these days. It truly did feel like working with family. Thanks so much and we will be in contact again for future projects! If you are someone looking to have their windows or doors done - you really can't find better service than A&J Windows.