Diverse Flooring

Good day Walter and Fran,

We are so glad we could be of service once again. We hope you enjoy your new Armstrong floor, the Altera is a very good choice. Should you ever have any questions on after care or have any concerns please do not hesitate to call or email. You have my direct email address and I would be only to happy to address these for you. Enjoy your vacation and thank you for taking the time to share your experience.

Sincerely Todd, Shawn Farina & Team Diverse

Good day The Johnsons,

I would like to extend our gratitude for you providing Diverse Flooring, with the opportunity to look after your flooring requirements. It gives us great satisfaction when our clients are as delighted and happy as you are. We appreciate you taking time from your busy schedule to provide such a nice review. Should you ever have any questions, concerns or require any further assistance, please do not hesitate to contact us either by phone or email. We will respond accordingly and in a timely fashion.

Sincerely
Todd, Shawn and the team at Diverse Flooring.

PS Thank you for the nice compliment on our installer Shane, I will make sure to give him a little something to show our appreciation for how he looks after our clients. Have a great Easter weekend.

Good afternoon

I wish to thank you for the opportunity you provided Diverse Flooring, our goal is your satisfaction. I am pleased that we were able to live up to your expectations. Should you ever have any questions, concerns or require further assistance please do not hesitate to call or email. We will respond accordingly, further we appreciate the time you have taken to provide Diverse Flooring with such kind words.

Sincerely
Todd & Shawn Farina
Owners of Diverse Flooring

Good day John,

I wish to thank you for the opportunity you provided Diverse Flooring, as well for taking the time to provide Diverse Flooring with such a kind review. Should you have any questions, concerns or require further assistance please do not hesitate to call or email anytime and we will respond accordingly and in a timely fashion.

Sincerely Todd and Shawn Farina
Owners of Diverse Flooring

Good morning Dale,

We are please to hear that you are happy with the sales and service team at Diverse Flooring. This what we aim for is our clients total satisfaction. We would also like to thank you for providing our team with the opportunity to look after your flooring requirements, and further for taking your valuable time to provide this review. Should you ever have any questions, concerns, or require further assistance please do not hesitate to call or email. We will respond accordingly and in a timely fashion. Have a great 2015

Sincerely
Todd and Shawn Farina
Owners of Diverse Flooring

Good day Ryan,

Thank you for your kind words, we very much appreciate your time in providing this review. Great to hear you were happy with Denny and Shane's service. If you have any questions, concerns or require further assistance please do not hesitate to call or email. We will be sure to respond accordingly and in a timely fashion.

Sincerley
Todd and Shawn Farina
Owners of Diverse Flooirng

Good day Lesley,

First off I wish to thank you for the opportunity you have provided to Diverse Flooring. It was our pleasure to look after your flooring requirement. Nothing pleases us more then having a client that is satisfied with the material selected, and the service from both the store and the installation team. My apologies for you not getting a response to your message left with the store. I will address the importance of better communication with our client, this I can assure you is not the normal protocol for Diverse Flooring. We do our best to get back to our clients and address any and all concerns. Having new work done in your home can be a bit stressful at times and so it is important that we help reduce this stress and not add to it. Thank you for reminding us of this. Again thank you for the opportunity and your kind words of praise. We look forward to working with you again Lesley, and please feel free to call or email should you have any questions or concerns. We will respond accordingly and in a timely fashion. Take care

Sincerely
Todd & Shawn Farina
Owners of Diverse Flooring

Good afternoon Cristina and Jaime,

Wow thank you for taking your to time to provide such a nice review. We appreciate you providing Diverse Flooring the opportunity to look after your tile,hardwood and carpeting requirements, We have said this before in our past responses to client reviews, our true payment is when we have clients as happy as yourself's. We at Diverse Flooring truly care about our clients and we strive to achieve your complete satisfaction. I am glad we were able to achieve this for yourself's. Should you ever have any questions, concerns or require further assistance please do not hesitate to call or email us and we will respond accordingly.

Sincerely

Todd and Shawn Farina
Owners of Diverse Flooring

Good day Shirley,

Thank you for your kind words we appreciate the time you have taken to provide this review. Nothing pleases us more then when we have a completely satisfied client. We would also like to thank you for providing Diverse Flooring the opportunity to look after your carpeting and quartz counter top requirements. We are happy that you are confident and comfortable with the selections made for your home, home renovations can be a stressful time, glad Darrell and Denny were able to help reduce this stress for you. Should you ever have any questions, concerns or require further assistance on a new project please do not hesitate to call or email us and we will respond accordingly.

Sincerely Todd and Shawn Farina
Owners of Diverse Flooring

Good day Ken,

First I wish to thank you for taking time from your busy holiday schedule to provide this review. I have said this in the past, our payday comes from clients that are satisfied, this is what is all about, forget about your pocket book and concentrate on the client and the rest takes care of itself. Truly we are happy when you are. With the materials selected you should enjoy them for many years to come. Helpful bit of information, I wish to reconfirm is depending on the use you want to make sure you have your carpet professionally cleaned according to manufacturers recommendations and retain the receipt, should a warranty claim ever come up. Should require further assistance with this investment in your home or any other in the future please do not hesitate to call or email and we will be more then happy to address your requests accordingly. Happy New Year,
Sincerely Todd and Shawn Farina
Owners of Diverse Flooring