Ashton Service Group

John provided informative and comprehensive service. He diagnosed the problem quickly and explained our heating/furnace problem as he resolved the problem. John was pleasent, informative, and demonstrated his expertise very professionally. He took time to explain the installation of a shut off valve in our basement that was scheduled for a future date after completing the heating service. John was careful to not dirty our home by choosing to enter the work site from outside rather than walk through our home. Likewise, he was careful to wear booties while in our home. John was professional, informative, respectful, and friendly. He left us feeling confidant that Ashton was a good choice for taking care of our plumbing and heating needs into the future as we joined the Gold Membership program previously.

I cannot speak highly enough of the service we have received from Ashton Service Group over the years. Today, for example, Tim Moffatt - Service Specialist- arrived exactly at the time arranged and carried out service and repairs to the furnace and water heater in our new property promptly and efficiently. In the same visit, he checked out all relevant appliances and drains, and offered professional advice with regard to future maintenance, including perimeter drainage. Throughout his visit, Tim was professional, polite, courteous and, above all, thorough. We were delighted to see him again, and would not hesitate to recommend him, or Ashton Service Group, to anybody in search of plumbing/heating assistance.

After our renovation last year we discovered that our radiant hot water heating was not working on our main floor. Fearing the worst that our new hard wood floors had to be removed to fix the problem we were relieved to know it was a part that needed replacing in conjunction with our boiler... Patrick D was amazing, helpful, informative. He took the extra time to show us how to utilize all our thermostat zones for even temperature heating throughout the house. While Patrick was here we mentioned we were having leakage from our one year old washing machine that the warranty just conveniently expired the day of the leak. He took the time to call the owner of Ashton Service to ask who he used for his personal appliance maintenance needs and passed that information along to us. We were so impressed with the company that we invested in a yearly maintenance plan.
I wish Ashton Service Group offered more services as I would use them of all of our needs.

Jeff came to my house for furnace maintenance in September. He did a really good job! He did a very thorough job inspecting it and his superb customer service made me want to recommend him and his company to all my friends. I am very happy with HomeStars.

Tom was very efficient and courteous. We cannot recommend Ashton
Services. To date all the service personnel who have done work for us have done an excellent job and we highly recommend Ashton Services to all our friends.

I was very pleased with the work I had done for my reno by Ashton Service Group. Sean was fantastic and did a great job with the plumbing work we needed. I would definitely recommend this company and especially Sean for any plumbing needs.

Our AC stopped working in our commercial space. As my colleagues and I are not mechanically inclined, we called Ashton because it was recommended by a friend. They have emergency service staff available all the time. Within an hour someone arrived and fixed our AC within 2 hours. We were glad they put us back in business. Thank you.

Excellent service, technician arrived on time and cleaned up after himself when done. Explained the work clearly and gave me a price beforehand and was the price I paid afterwards. Service was more than we asked for considering the circumstance of a leaky kitchen pipe and wet floor.

Didn't wear protective footwear while in the house (as stated in website), so made a bit of a mess once inside. Fairly pricey as they charge per job, no matter the length of time. My job was straight forward (less than an hour), but still cost $400.

I was very impressed by the professionalism of Ashton Service Group. Both technicians, Paul and Jeff, that we had out on 2 separate occasions were very courteous, efficient, and knowledgeable in their trade. We will be confidently recommending Ashton Service Group to neighbours and friends. We also highly commend both staff and owners for their demonstrated volunteer commitment to our community.