Premier Pool Group

We found Lenni from HomeStar to close our pool last fall after we move into our current place, it has a 20+ years old swimming pool and I never dealt with swimming pool before. We read his reviews and then called him. From the short conversation we sense this is the guy who knows his stuff. So we had Lenni and Jodie to close our pool and discussed upgrade of our heater, pump, filter and convert to salt water. Lenni explained our options and related long term benefits, then produced two quotes for different options. We started project this May. It was a multiple-day project, from open pool (I have to say they did a great job to close the pool, the water was clear blue when the pool was uncovered), removal of old equipment, install new equipment, plumbing, and testing to configuration of control panel/remote. We had some hiccup due to manufacturer’s inaccurate information. With his busiest schedule of year, Lenni spent many his own evenings to come over to reconfigure our equipment, even after a long day of hard working and used the time he should spend with his kids. After all his great work, went above and beyond, he completed the project before my daughter’s first pool party. It was a great party, and now we are enjoying the pool no matter rain or shine. We are so happy to take Lenni’s suggestion to have the high efficiency configuration. The pool (32ft by 16ft) was heated from 55 to 77 in 24 hours, cost us very little on hydro. Thank you Lenni!!!
I had experience with many contractors, I have to say Lenni is different: he cares, he cares the customers and he cares his work. You really should watch how Lenni, Jodie and his guys do their work, just like an assembly line, efficient, accurate with great result. I will definitely have Lenni back to close our pool this season. And I will recommend Lenni in a heartbeat to my friends, neighbours, and everyone else has a pool.

Our story all started back over the winter when we purchased a new 'older' home that had an inground salt water pool in its backyard. Purchased during the winter, we had to purchase sight unseen at the Seller's word; having received confirmation that another pool company had serviced and closed the pool the fall prior. After taking possession and with the weather improving, I didn't know where to turn, having never operated a pool myself prior. I begin searching for help. I called one company that came by and 'assessed' our pool, walking around with their hands in the pockets most of the visit; looking with their eyes only and charging me $60 for the assessment. I was not comfortable with their 'hands off' attitude and their labour charge for performing no labour. I continued my search and I found HomeStars.ca

Lennie's Premier Pool Group came out on top; with a steady stream of 10/10 reviews that sounded too good to be true. I hestitated, seeing that Lennie was based out of the west end of the GTA; but his HomeStar.ca profile showed that he serviced Markham. I emailed him and he responded. I phoned him and he answered. I asked him for answers and he gave them. He arrived to assess our new pool and got his hands and feet dirty; I can assure you; in freezing water at the bottom of my pool in March; his assessment; attempts to fix our liner and open our pool; and in the end, after numerous visits and attempts; arranged for a custom liner measure and installation. This wasn't in our move budget; but Lennie assured us that it was the 'best' direction for us. Lennie has explained everything he has done; provided me, the home owner, the education that I needed; has 'held my hand' through the first two months of pool ownership and has impressed my wife and I the entire time with his dedication to his clients.

I know that despite Lennie's very busy schedule; he has time to take my calls and answer my emails when I need advice or direction.

Without hesitation, I endorse and would recommend Lennie to anyone with a pool that needs help, needs advice, needs quality service and quality workmanship. Thank you Lennie. I know that you'll be there for us now and in the future.

We expect to be calling Lennie back at the end of the season to take advantage of his Custom Safety Pool Cover Installation and Closing Deal.

I found Premier Pool Group through a google search. Lenni Walton came to my home and we discussed upgrading our pool equipment as it is 24 years old. Lenni had given us a written quote and a time frame of when the project would start and when it would be completed. He also mentioned Homestars website where I could read other clients reviews on his work. We had a few other quotes already too from other companies. Lenni's quote was within our budget and exactly what we anticipated the cost would be. A contract was drafted up for deposits, time frames of work completion, changes along the renovations, and any issues that came up not seen in the start, he was in constant communication with me before any work would be authorized. Lenni & his team came into our backyard daily, each of his team knew exactly what their job was and everyone worked on each of their own projects without delay. They're really hard working individuals who know their products, service and scheduling. All in all, we are extremely happy with their service. We now have a new backyard. Our purchases include a new pump, heater, salt system, timer to save power, cartridge system, liner and safety cover. There will be more to come next season with regards to landscaping and new patio stones around the pool and Premier Pool Group will be getting all of our work from now on. I have even recommended them to fellow co-workers who are currently in the process of working with Lenni and his team. With this kind of service I am sure his business will be around a long time.

Pat D

Lenni was up to date when it came to the install and warranty on safety pool covers and installed as discussed on time and properly and also confirmed a discount when opening the pool spring time due to the safety cover being used

If you are looking for an experienced, honest and reliable pool expert,Lenni Walton of Premier Pool Group is the man. From the first call to the closing of our pool, we have only received the best service and advise. When we found out we needed to upgrade our electrical, Lenni found us a guy and monitored all the electrical work. We have many things on our wish list of to do's and we will certainly have Lenni manage the jobs. All I can add is if you are looking for professional, honest, reliable in a company Lenni Walton and Premier Pool Group is it.

I have a relatively small pool and I have been charged exhorbitant rates in the past to close it to the point where I tried to just do it myself. I started and then realized I couldn't do it. I called Premier Pool Group, they arrived quickly, took up where I left off, did a great job (even the ugly black tarp doesn't look that bad this year) and charged me less than half of what I used to pay. Thanks!

After trying various other companies and not having a satisfying result it was a breath of fresh air to encounter Lenni Walton and Jodie from Premier Pool Group. If Lenni is unable to answer his phone he is quick to respond to a message. That was something I was having a very hard time with other pool companies. I needed to have my pool liner replaced and I also wanted to replace the pump, filter, heater and convert to salt water. Lenni was great in explaining the options and obviously knows his stuff. He also took the time to teach me a little bit about proper chemistry which I admit I was mostly clueless. The work was done extremely fast and Lenni went above and beyond what one would expect. Where I would have gotten frustrated and given up Lenni was persistent and got the job done - amazing! For all our pool needs we plan on calling Premier Pool Group. I have already recommended them to friends and hope this review helps too.

This is my first year owning a pool. The guy who opened the pool in the summer messed up the water.we could not even swim for a while.
Then I called Lenni @ Premier Pool Group and he did a great job with a reasonable price.

We scheduled a appointment with Premier Pool Group via email. Lenni came to our home and address all of our questions in regards to saving money over the long run with our pool. We decided to get a new liner and convert our pool to salt. We had him install a new cartiage filter, pump and heat exchanger. We also purchased a safety cover so that we would feel safer know our dog can now walk where ever he wants in the backyard.

Lenni had completed his work well within the our time restraints as we had to get this done immediately. I would recommend Premier Pool Group & Lenni Walton to anyone who is looking to save money, get the job done immediately, and more importantly by someone who knows about the products they sell.

We have more work to be done next season and look forward to working with Lenni & Jodie and the crew again. I give PPG a 10/10 because they did everything they said they would and more.

Jeff in Oakville