Doors & More Frameless Shower + Railing Ltd

I had a shower installed by Frank from Doors and More and found that the measuring fellow and the installers all took a great deal of time helping me to make decisions that I was unsure about like whether to sandblast or not and whether I needed a towel bar or not , ... As a homeowner I can only go by my instincts and the research I have done on line and through friends , and I must say I am glad that I did not go with the first company I looked at because they were in and out of my house in a minute and made it seem like I was wasting their time , but Josh from Doors and More who came out and consulted and measured my shower took all the time in the world to make sure I was happy , and because I was a bit unsure even followed up with a phone call the next day to make sure I was positive of what I wanted and needed. This was a great experience and I just wish all my other ventures went as easy . Vicky

Doors and More came and installed a shower for our family last week and I must say I was very impressed with the workmanship and the level of expertise that the installers showed. I appreciate all that they did for us and would gladly recommend them to anyone who needs a custom shower door ,..

I wanted to say how much I am impressed with the service and quality of the shower that I had installed by Doors and More recently. The men showed up on time , were clean and friendly and even gave us tips on how to clean our new shower door. I am glad that I did my homework and found you guys---Nadina

Very Simply Put , Amazing service and Wonderful Product, Thank-You Frank I would recommend Doors and More to anyone looking for a shower door . I don't know what else to say , they were great.

Our new "builder home" came with a shower curtain which we didn't like , so we got quote after quote from the builder for a custom door but each quote was higher than the next. Our neighbor told us they bought their door through a local store that sold Doors and More shower doors , and they were very happy , so we did the same , and in the process saved a bunch of money over the builder, and were blown away by the service and the communication between the salesman in the store and their glass company. The work was completed on time , clean , and the workers were all a joy to work with. I would gladly recommend this company to any wanting to buy a custom shower door.
Jenn

Doors and More installed a shower door in our home during the first week of May , we had to wait a few days for the silicone to dry , and once it was dry we gave it a second cleaning ,and I must say the shower looks beautiful and far exceeds what we could have imagined. I was quoted less at 3 different companies but chose Doors and More because of all of the things I had heard about them , and must say I am happy I paid a little more because the shower was measured when they said it would be , the installers were polite, and the installation was completed 2 days before I was promised delivery . What really made me happy is that when I called to ask about a seal and if was supposed to be cut the way it was , (A)- someone answered the phone , every where else I got answering machines when looking to buy , and
(B)- the fellow who does the bookings was able to get someone out to my house to look at the shower door the very next day , and turns out all was well. It was that little attention to detail that really made me happy in the end that I chose Doors and More.

Frank and his team of installers did a great job for this Steam Shower project. The frameless glass wall, steam vent and shower door was well planned, executed and installation was professional and very tidy. Thanks, Katherine Joy Interiors.

Doors and More custom fit and installed my three sided frameless glass shower. It looked beautifully done and my master ensuite looked fabulous. However, within six months, the glass door began to slide off the hinges.

I called Doors and More to let them know and we scheduled a repair. They came the same week and readjusted the door. However, within the month, the door began to slide again. This time when I called, they scheduled and cancelled 3 appointments with me over a 30 day period. Each time I scheduled an appointment, I received a call the day of the appointment requesting they reschedule due to some "emergency". During this time, the glass door continued to slide until it completely fell off the hinge. Luckily, by some fluke, I was in the ensuite at the time and was able to catch the door and prevent it from smashing to the ground. (Believe me, the 90 minutes I waited for someone to get to my house and grab this very heavy door from my grasp was not fun). I called Doors and More that day and expressed my disappointment in having three appointments cancelled on me. Not only was I told I was incorrect, I was yelled at by the owner as he denied everything. It became clear Doors and More was refusing to repair the glass door and after I hung with him, I decided not to deal with Doors and More any longer.

At this point, I had no choice but to call in another shower company. Unfortunately, I quickly learned the door can't be fixed, ever, because it was incorrectly cut. The door will always fall off the hinge and the only fix is to replace the glass door. I called 3 different companies to get 3 different opinions and was told the same thing. The door was not cut to properly accommodate the hinges. They made a mistake and instead of doing the honest thing and starting with a new piece of glass, they used the same glass and left me with a defective shower. Needless to say, my ensuite didn't look so fabulous with a shower door off its hinge leaning against the wall.

I collected 3 quotes to replace the door and each quote to replace the door cost over $1,800. After realizing this is turning out to be a very expensive shower, I opted for a $75 repair to place the door back on it's hinge and decided not to use the shower in my ensuite any more and use the spare bath instead.

It is now that I am in the process of selling my home, I have come to the realization that the shower door is something that must be replaced, and the memory of this entire experience and the cost to fix their mess angers me so. Hence, my review today.

Based on my experience, I do not recommend Doors and More for any glass door showers. I am extremely dissatisfied, feel I was taken advantage of and I do not believe this is a reputable or honest company.