- Approximate cost of services:
- $2,800.00
- Company Response
Thank you Greg and thank you for referring us your brother in law.
Thank you Greg and thank you for referring us your brother in law.
Air Condition and Furnace Installation
Thank you Valeriy
Thank you very much for your good words!
Thank you, Paul. for high rating and trust in our company. Please do not hesitate to contact us on other projects. I hope you decide to use services for your sister house. We will be happy to give you a good deal.
Thank you,
ACfurnaceGTA team
Thank you, David. Appreciate. We are happy that our project for conversion of your townhouse from Electricity to Gas plus installation of a new high efficiency A/C, Furnace and Water Heater was successful.
Excellent Service, Good People to do business with
Donovan, Thank You Very Much for these great and pleasant words of appreciation. It is one of the best reviews we have ever received from our Customers. Your kind words make our team proud with our work and remind us that the only those Customers whom we made happy lead our company to prosperity. We would be happy to put this your review framed in our office. ALL THE BEST TO YOU AND YOUR FAMILY
Zakir, thank you for your good words. Thank yuo that you found time to give this valuable feedback. We are very happy to know that we've satisfied all your requirements and satisfied customers make our company rich.
Thank you, Ms. Tsap for good words. We would be happy to do more jobs for you and your family. Please let us know if your daughter wants us to change furnace and water heater at her new house. We will be happy to give her family members discount
Hi Gavin,
Thank you very much for your feedback. It helps us greatly to improve our current and future services. We will do our further investigation and will definitively take actions in order to retrain Ravi and improve his customer service approach or at the worst to terminate his sales agent agreement with our company.
As I mentioned earlier the electronic fiber air filter we installed instead of a regular 4'' electronic filter because of lack of space on your air return boot costs more than $60 but obviously less than the price for Aprilaire 5000 Air. So that is why we issued you a cheque for this difference in price and everything was set up at our last meeting with you.
Also one more important thing to be noted: "We have contacted you before your review appeared on HomeStars, not after". We are not motivated only by reviews and all our customers know that. We seriously take care of any customer's requests or complains when sent directly to the company. In your case since most of your arrangements were verbal between you and Ravi we had to wait for some time so you and agent could come to mutual agreement about your verbal arrangements. I apologize that you were not able to find the consent with Ravi for all this time but I am very happy that at the end everything was solved in a positive manner through the company and you and your parents are happy now.
Best regards,
Eugene
Division Manager
Installation of Furnace and AC