The Roofers

Roofing
Vaughan ON L6A
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Roofing
The Roofers
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Reviews for The Roofers

Average customer rating:
9.9 10 (227 reviews)

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Grace
Grace
5 reviews Richmond Hill, ON
10/10

Amazing Roofing Company

I spent a lot of time and energy to search for reputable roofing companies to do a roof replacement. Our roof wasn't even that old but shingles were flying everywhere every time there was a moderate wind storm, so it had to be done right this time. I collected about 8 quotes from different companies found on Home Stars and other sources, and they all came to inspect the roof. The quotes collected ranged from $4300-8500.

I was most impressed with Ash's professional demeanor, friendliness and knowledge. He answered my many many (many) questions and he even had a drone! He had sent a lovely presentation after the inspection, which provided comprehensive information about GAF shingles as well as his company. SUPER IMPRESSIVE! And for someone who loves information, I was happy I didn't have to keep asking for more information, like I did with the other companies. I also had a lot of confidence in The Roofers because they have a long history of being in business (so I'm not worried they'd flop on the warranty) and they have great reviews, both recent and spanning years back (some other companies had only recent or fake Google reviews so buyer beware!).

I was ready to commit to The Roofers but due to the economic slowdown caused by the pandemic, lay-offs started at my husband's work, and we decided to hold off. Ash was very understanding and supportive, and despite the fact that we walked away, Ash and his company generously sent us a gift card because we were expecting a child <3. LIKE THAT'S CRAZY, RIGHT? WHO DOES THAT?! That sincere and rare act of kindness solidified our decision to hire The Roofers once we were able to.

Fast forward a few months, after everything settled down, we were ready to commit and sent them the deposit. They were able to squeeze us into their crazy busy schedule within a week. The day before the scheduled work, the weather apps started to show that it might rain and even storm. I spoke with another guy named Sean who was assigned to do the work on our roof and he addressed my concerns very patiently about the weather and how it might interfere with the work and quality of the job. Essentially, the team works on one part of the roof at one time and won't strip all the shingles at once, so if there was rain, none of the wood layer or underlay would get wet. And he keeps an eye on the weather and apps and is very experienced in managing the work when bad weather is looming. So we decided to go forward, despite my hesitation, and lo and behold, it was good weather the whole day and the rain never came! So I'm so glad Sean knew what he was doing and convinced me to go for it!

When it came to payment, The Roofers were patient with me as I was moving money from different accounts, which took a few days. When I was ready to pay, Sean was very flexible with my schedule and came back to pick it up. These guys are also certified with GAF so they completed all the warranty paperwork and invoice within a few days.

SUMMARY: I'm not easily impressed but The Roofers were so easy to deal with, our roof looks great, our property was left clean, and I'm very confident our roof and the GAF shingles will outlast even us. These guys are not the most expensive but are definitely the best! 1000% would recommend them!

Approximate cost of services:
$7,500.00
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Company Response

Wow Grace, we are humbled by the time and effort you put into this review that clearly reflects on our company culture and commitment to excellence. Thank you for your business and the pleasure of your acquaintance. Take care and thank your lovely parents as well!

Alexandra
Alexandra
1 review Vaughan, ON
10/10

Five Stars from start to finish! *****

When we first decided to have our roof shingles replaced, we didn’t know where to begin.
There were many companies available but we wanted to make the best choice possible.
After consulting with several contractors, it was easy to distinguish THE ROOFERS from the rest with their GAF Master Elite Accreditation.
From the start, they were professional and courteous and maintained their competence throughout.
They began by taking drone footage of the entire roof, which we were able to view and were very thorough in explaining the entire process for the project.
All our questions were answered in detail and the work initiated within the proposed time frame.
The crew arrived on time and proceeded to work efficiently throughout the day. The on site foreman ensured things ran smoothly without interruption and the clean up was complete.
I can’t say enough about this company.
A special thank you to Ash and Sean for directing this project with expertise and excellence!
Best regards,
Alexandra

Approximate cost of services:
$8,000.00
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Company Response

Thank You Alexandra! It was an absolute pleasure working with you on this project.

Kevin
Kevin
6 reviews Vaughan, ON
10/10

New roof

The roofers were professional from start to finish. They replaced our roof a couple of months ago. The roof looks great and no problems as of yet.
Keep up the good work.

Approximate cost of services:
$11,000.00
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Company Response

Thanks Kevin!

Ham
Ham
2 reviews Markham, ON
10/10

Work done according to code with a peace of mind.

The experience I've had with 'The Roofers' was excellent! A detailed walk through of everything you need to know is explained. The meeting is done in person then via google meets. All details are in writing and requirements are clear. Communication with the company via email was also very good. I would always get a reply within 24 hours - 48 hours. Due to bad weather I was always updated on the start date of the work so I was never left in the dark. The delivery of the supplies were also sent a day before so everything was prepared for the crew to work on early morning. Everyone was professional and knew what they were doing. My neighbors were impressed with the work and requested estimates. The price was also competitive knowing they are backed by GAF's System Warranty. Check out their Instagram and see for yourself. I would recommend them to anyone looking for a new roof and have a peace of mind.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for your business and the pleasure of your acquaintance. We always thrive to offer our clients the best in quality and service and we are happy to see that we delivered on both fronts! All the best!

Mela
Mela
1 review Vaughan, ON
10/10

New Shingles for my entire roof

I had my new shingles in my entire roof done by The Roofers about 2 weeks ago. They did an amazing job, very professional and fast.
I definitely recommend them.

Approximate cost of services:
$12,000.00
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Company Response

Thanks Mela! Great working with you!

SLK
SLK
1 review Toronto, ON
10/10

Installation of New Roof and New Skylights - Combination of Cedar Shakes and Asphalt Shingles

The Roofers did a great job on our complicated new roof installation. The front roof is a steep mansard roof in cedar and the remainder of the roof has normal asphalt shingles.

I dealt with Sean, who is one of the owners of the company.

I got a few different quotes and chose The Roofers because of the excellent reviews and the fact I felt most comfortable and confident with The Roofers as a roofing company. Sean visited my site and was able to answer my many questions in a very detailed and precise manner.

Sean sent me a very detailed quote for a very top quality roof package. I ended up going with a Premium Grade Treated Cedar Shakes on the front roof. On the remainder of the roof, I went with GAF Timberline HDZ shingles.

The Roofers quote was not the lowest and not the highest of the quotes I received. I went with The Roofers as I felt the most comfortable with the company and felt they would do the best job on my new roof. I think the saying that "you get what you pay for" is very accurate when it comes to roofing!

I went for the GAF Golden Pledge Warranty, which is the highest warranty available. I felt confident in The Roofers as they are GAF Master Elite Roofing Company and only 3% of roofing contractors can qualify for this high end designation.

The new roofing installation went very smoothly. The Roofers removed the old roof with incredible speed. Then they did a very high end installation of a new GAF asphalt roof, including underlayment, ice and watershield, drip edge, starter shingles, hip and ridge shingles, and new metal vents. They also installed two new skylights for my roof to replace two existing skylights.

The asphalt roof was completed in less than 2 days. The specialist cedar installers started afterwards, and they worked straight for just under two weeks to complete the cedar installation in an expert fashion.

The Roofers did a very good job cleaning up the job site every day. After the roofing job was completed, there was hardly a single nail to be found on site.

I have received many compliments from people on my new roof which looks amazing.

Sean was a pleasure to work with and was very quick to respond to me whether by phone, email or texting.

In summary, I highly recommend The Roofers if you are looking for a top quality job and want a pleasant roofing experience.

Approximate cost of services:
$47,000.00
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Company Response

Thank you for the kind and thorough review. It was great working with you on this project. Thank you for your business and the pleasure of your acquaintance.

Kathleen in MARKHAM
Kathleen in MARKHAM
4 reviews Markham, ON
10/10

New Roofing installation

We are so pleased with our decision to work with The Roofers for the installation of our new roof. Ash was very pleasant to deal with and is very knowledgeable with his craft. He took a drone image of our existing roofing, explained the process and the coverage, and has provided a detailed quote and information on the product they are installing. He was detail oriented and is always ready to answer my calls for any questions/clarifications I have. Sean was very accommodating in booking our appointment as we wanted to complete the job sooner. He sent a whole team and they finished the job in 1 day. Their team was very organized and covered the areas that needed to be protected. Right after the job, they clean up and leave the surrounding areas clean and tidy. Ash followed through, and has provided the before and after pictures and videos and we couldn’t be happier. Now we have the peace of mind with the product that was installed and the warranty that comes with it for more years to come.

Approximate cost of services:
$8,100.00
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Company Response

Thank You for the thoughtful and thorough review. We always do our part to meet our clients expectations and we were fortunate to have this opportunity with you Kathleen. Thank You again for your business and the pleasure of your acquaintance. Enjoy your summer!

Private User
Private User
Private User reviews Vaughan, ON
10/10

New Roof

Ash was such a pleasure to deal with. The moment I met with Ash I knew we would be working with him and The Roofers. This is an honest company that is top of the line. Work got done so quickly and we are very pleased with the outcome. 100000 percent would recommend The Roofers.

Approximate cost of services:
$7,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the kind words. It was a pleasure working with you on this project. Thank You for trusting us with your home and your project. All the best.

Private User
Private User
1 review Toronto, ON
10/10

Roofing Work Toronto

I would highly recommend The Roofers. Before we signed off on the quote, I was impressed with how our questions and concerns about some of the nuances with our particular roof were addressed by our contact Sean. We found Sean to be knowledgeable and not something you take for granted these days- accessible and accommodating. Our crew arrived when they were scheduled, finished the job in one day and were well supervised throughout.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for the kind and thoughtful review. It was a pleasure working with you on this project. All the best!

Gary in Toronto
Gary in Toronto
0 reviews Markham, ON
10/10

Roof installation

The Roofers completed our roof in late May 2021. In the past, we have dealt with many contractors for a variety of reasons and understand how, at times, they can be unreliable. However, this is not the case with the Roofers. It is clear that this company is trying to evolve how the roofing business operates as the customer base changes. Five themes are consistently evident when you deal with Ash/Sean: (1) Professional; (2) Responsive; (3) Always on time; (4) Ability to listen effectively; and (5) Strong communicators. We were extremely happy with the Roofers and do not consider them as contractors. Ash listened to all our needs/concerns and ensured they were all addressed to our satisfaction. The initial consultation was very professional and the presentation was clear and well-laid out. When roofing, the workers ensured our property was kept as clean as possible at all times. The end product looked incredible. We allowed 5 roofing companies to provide us a quote. The Roofers came in third from a price perspective. But they knocked it out of the park when it came to all phases of the project: Consultation, Installation and after-sales service. We are fairly particular people when it comes to work effort around our house. We were extremely happy with the Roofers and highly recommend this company. Thank you Ash and Sean.

Approximate cost of services:
$14,000.00
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Company Response

Thank You Gary for the kind and thoughtful review and of course for trusting us with your home and roofing project. We are fortunate to work with quality clients such as yourself and we are grateful to have met your expectations and beyond. Enjoy the rest of the summer!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Roofers

Our team of dedicated Roofers work efficiently with the highest degree of attention to detail and quality to ensure a complete and problem-free roof for our clients. The Roofers use the highest quality products, properly installed as per the manufactures installation guidelines and coupled with experienced workmanship and backed by an extensive Workmanship Warranty to give our clients the extra peace of mind.

The Roofers thrive to be an industry leader for the installation and service of roofing systems in the Greater Toronto Area. This mission is based on an element of Service, Price, and Quality. When these three elements combine, we create a foundation of mutual trust, care, and respect between our clients, our employees, and our suppliers.

CATEGORIES
Roofing
PRODUCTS
SHINGLE ROOF FLAT ROOF CEDAR ROOF COPPER ALUMINUM
SERVICES
Installation of new roofing systems for residential and commercial buildings including shingle, flat, cedar, and copper roofs. As well as emergency and small repair services
BRANDS
GAF CERTAINTEED VELUX SKYLIGHTS
SPECIALITIES
GAF Master-Elite Certified Contractor
WEBSITE
http://www.theroofers.ca
YEAR ESTABLISHED
2003
NUMBER OF EMPLOYEES
15
RETURN POLICY
Call today to inquire!
PAYMENT METHOD
FINANCING AVAILABLE
LICENSES
Available upon request
MEMBERSHIPS
GAF MASTER ELITE CONTRACTOR, A+ BETTER BUSINESS BUREAU, ACMO & CCI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10-25 YEAR WORKMANSHIP WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.