Ecowest Renovations-No Longer in Business

We demolished the old part of our house and had it rebuilt, plus added a third floor. Ecowest was very professional, and what they promised they carried through. I found that if they made a mistake they admitted to it, and not only rectified it but went over and beyond to fix it, even if it meant at their own expense.

Researched various window replacements companies and found this company to offer great quality window products at a competitive price. Installed in one day. The new windows keep the house warmer in winter and cooler in summer and keep out exterior noise. They look more modern and add to the value of the house. I would not recommend getting the barrier product put on that is supposed to eliminate cleaning the exterior of the windows. Product was applied to the upper floor windows to save on cleaning using a ladder. This product does not keep the windows any cleaner than those on the ground level.

We hired Ecowest to do our exterior as our stucco had peeled off and cracked. They are not the cheapest contractor, but the crew was professional. They clean up all debris and even make sure there were no nails on the driveway everyday. After the whole project is ended, they send a guy to clean up everything left behind on the lawn in the backyard. Very satisfied with their job.

We had Westeck windows and a furnace installed in our 28 year old house. I felt the price was reasonable and the federal and provincial rebates definitely helped. The installation went very well and we are very pleased with the quality of the windows and furnace. Ecowest owners Aaron and Shawn were really helpful throughout the whole process. The installers were punctual, friendly and able to answer any questions we had. We had to have a window pane replaced due to a manufacturers defect and Ecowest arranged the whole process. It was fixed right away. Very pleased with them and would definitely recommend and use their services again. More renos coming up and will be contacting them again for certain.

They renovated my bathroom to my satisfaction. But, I am very disappointed in how they conducted themselves with several other customers prior to them going out of business. I can no longer endorse them.

We had a Valor gas fireplace installed by Ecowest in February of 2012. They did a superb job and even though our existing fireplace opening was a little tricky, they made it look classy. Afterwards we had some trouble with a faulty part and Ecowest was very helpful in figuring out the problem and making it right. We are very satisfied with whole experience right from the time we walked through their showroom door. They we friendly, knowledgeable and easy to work with. Thanks Bryan

Thanks Bryan for being so patient and helpful with us and our 'situation'. We are very happy with the finished product, installation and all your hard work. The fireplace is beautiful!

We use this company to get all new windows and doors. we were happy with their work. Everything looks great! unfortunately on the day of installation it was very windy so there was lots of wood chips, dust and dirt that got into the house. Otherwise we were very pleased

-- On researching and arranging replacement of our doors and windows we found Bryan very knowledgeable and professional in the way he guided us through the decision making. We were well advised of the install dates and times and were kept well informed in all matters of the install. The installation crew were on time, friendly, worked well together and got the job done in an amazingly short time. They cleaned up well and the one small problem of a few small marks on our deck floor were assessed and repaired in a very professional and timely manner. -To all involved a job well done.

I have been extremely pleased with my whole Eco-West experience. I had been in the market for double-glazed windows for some years, and had shopped around on and off in that time, never finding a company that could really deliver what I wanted. Eco-West convinced me that they could install windows that were the right colour—and that looked nearly identical to the wood-framed windows that matched the house.

Everyone I dealt with at Eco-West was courteous, patient, practical, efficient, and professional. My salesman, Bryan, was second to none. Once he and I had worked out what I wanted, the rest of the process—measuring, preparation, installation, and cleanup—proceeded smoothly and without any serious hitches.

Most impressive to me is Eco-West’s after-sales service. I have had two very minor concerns in the year since the windows were installed. Eco-West’s response has been swift and most satisfactory; at no charge to me, they have sent a professional to my home to address the problems as soon as I have contacted their office—even when one of the problems was not of their doing.

I was so pleased with the window experience that I asked Eco-West to replace my furnace, which they did in the same, seamless way. I will be asking them to quote on any future renovations I have done on the house. Eco-West has been wonderful to work with, and I cannot recommend them highly enough.

Kristin M.
West Vancouver