Nutri Lawn

Lawn Maintenance
Burlington ON L7L 5M3
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61%

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Reviews by rating (past 12 months)

Reviews for Nutri Lawn

Average customer rating:
6.1 10 (15 reviews)

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Li R from Waterloo
Li R from Waterloo
12 reviews Waterloo, ON
9/10

Lawn Maintenance

First time to hire a company to care for a neglected lawn at the house we purchased. Nutrilawn did a good job. They always let you know the day before they are coming, by leaving an automated message. They have efficient young people focused on getting the job done~ they are not there to stay for the day as some people on here appear to feel. (I notice one poor report written in two places, same report different area) Our lawn improved greatly and knowing it was done without dangerous chemicals is good! Easy online payment! I would hire them again. Seems some nay sayers complaints are rather 'stretched." Punctual, efficient and non intrusive.

Approximate cost of services:
$400.00
1 of 1 people found this review helpful.
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VK from PETERSBURG
VK from PETERSBURG
1 review Kitchener, ON
2/10

Lawn care

Its very bad company. Initially for 3 season for our lawn we finalize for 500$ but when first time the person came for fertilizing the lawn, i was shocked. Time including he came and wrote the check for me was 10 minutes. We have 1/3 acre of property, I can believe he would fertilized all lawn in 5 minutes (other 5 minutes to take the equipment out and write the invoice) If he is that fast, then I can also do that job. I called nutri lawn and cancelled the rest of service. Because i didn't wanted that lousy service for the Weed controlling time. we wanted to see proper result when we pay money. They charge us 97$ for 1st service of fertilizing the lawn (in 5 minutes). I would advise, STAY AWAY from such companies.

Approximate cost of services:
$97.00
0 of 1 people found this review helpful.
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Haider Hussain in Ajax
Haider Hussain in Ajax
2 reviews AJAX, ON
8/10

Lawn Treatment

They do a good job in making your lawn look green and healthy. you still need to do your part to take care of your own lawn. They always call you before the come in. i am happy with them and this is my 2nd year.

Approximate cost of services:
$200.00
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Nithi Janarthan
Nithi Janarthan
2 reviews MARKHAM, ON
1/10

Nutri lawn Markham, Ontario

Bad Customer Service, Don't go to them . York region Nutri lawn contacted my husband for the service, he clearly said that he will go for pay per visit and he wanted to be present when the technician comes. So we requested him to call before reaching home. He was very clear on that. The day before the first visit, the technician left a voice message , but dint leave what time he will be there. Next day, when i opened the front door in the afternoon, on the door we found the bill.

My husband was upset, he called nutrilawn and said that he did not want the service anymore.The representative on the other end was trying to convince him for 30 mins. He clearly said, " he will call for the service if needed."
Second visit, i heard a noise outside and ran then found out that nutri lawn guy was leaving our house and saw some hose around..when i asked why his he here,he said the service is not cancelled...I called them immediately and when asked they said in the recording he dint clearly said cancel..the manger was very abrupt and dint want to listen to whole conversation.. I said i CAN pay for the first visit, but not for the second one as we did not request it...my husband doesnt want to pay off and does not want to deal with these guys..however AM personally Extremely disappointed with their service and communication

Approximate cost of services:
$66.95
What could this company do to improve their services?
what can i say, am a victim who paid for the second service not requested..am disappointed...you will lose customers if you dont get their trust..
Any advice to offer fellow homeowners facing a similar project?
Please beware before choosing them..say Clearly CANCEL 4 times over the phone so they can understand.
2 of 3 people found this review helpful.
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Mike In B.
Mike In B.
4 reviews Burlington, ON
9/10

Grub Control

In late august we noticed that our once green and healty lawn was turning yellow in patches. Hiring nutri lawn they came and descoverd there were grubs in the soil. We had them spray thier grub control and in the last 3 years we have had no problems.

Approximate cost of services:
$240.00
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Company Response

Thank you very much. Visiting homeowners' lawns is an important part of diagnosing a problem. Following the diagnosis appropriate treatments can be proscribed to return the lawn to good health.

Maria in Hamilton
Maria in Hamilton
1 review Hamilton, ON

First Review

1/10

Complete Lawn Care

My husband and I met with a Nutri-lawn representative at the Home Show in Hamilton last year. At first the people at the booth put on a great spread telling us cwaht products they use and the applications involved. We then decided to hire them on. What a mistake that was! The first 2 applications went okay other than for the fact the guy that was applying product was slamming their competitors for their products and service voluntarily, my wife and I thought this does not seem like the people we met at the show. For the next set of applications we had arranged for our neighbour to open the rear gate for them to come in while at work. Our neighbour contends that this guy pulled up and knew from the instructions given that no-one was home placed a sign on our lawn that a product was applied and drove off. When I got home we could not believe what happened and called the company rep. to see what they had to say and the applicator told me on the phone he put on a weed killer when I knew he did not. The next appointment I told them the same instructions as before that we will be at work. This time I watched from my neighbours house the guy pulled up looked around and placed another sign on the lawn and drove away. I immediately called the manager and explained both incidents he was rather beligerent and rude even though I told him there were 2 witnesses. I immediately demanded that I be re-imbursed on my credit card or my husband will make a visit to see them. I was surprised that they refunded my money right away as I checked with a Visa rep. I was glad they gave our money back but please for your money and lawns sake STEER CLEAR OF THIS COMPANY!!!!

Approximate cost of services:
$450.00
2 of 2 people found this review helpful.
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Company Response

Unfortunately I am not able to follow up with this one as I do not have enough information to know the property in question. I invite the homeowner to contact me, Don, at 905-632-2077 anytime. We appreciate any and all feedback in order to become a better company, and to improve our customer experience.

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