Stampede Overhead Doors Ltd.

Garage Doors & Hardware
Calgary AB T3H 0W7
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HomeStars
Garage Doors & Hardware
Stampede Overhead Doors Ltd.
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86%

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Reviews by rating (past 12 months)

Reviews for Stampede Overhead Doors Ltd.

Average customer rating:
9.8 10 (87 reviews)

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DB
DB
3 reviews Calgary, AB
10/10

Outstanding Service!

Stampede responded to a big problem when a garage door's motor failed leaving one car in and one outside. Service was swift and excellent. Owner operated which I think makes a big difference. Explained the work and took the time to do some maintenance on other parts of the door and even on the other smaller garage door. Explained cost options in advance and stuck to the estimate. Can't ask for better service. (Note that we had a spring break about 10 years ago and they made an emergency call that I so appreciated that I could still remember the job and the name of their company!)

Approximate cost of services:
$450.00
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Company Response

Thank you for the review. We are owner operated and we all try to treat customers how we would like to be treated. Not everyone knows the ins and outs of a garage door, so we do our best to explain as much as we can.

Rick in Calgary
Rick in Calgary
4 reviews Calgary, AB
10/10

They know their stuff

Had 2 large garage doors installed, complete with motors and controls. They had a very large selection of designs and full flexibility in adding windows, etc. Ordered a custom design and they provided an honest estimate of the time for delivery and did the install with no drama or issues. They provided good advice on options - pros and cons - to help me make decisions on what I wanted. Very professional and they do good work. Very pleased with the doors and the install.

Approximate cost of services:
$6,000.00
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Company Response

Thanks for the great review Rick. We're happy you're enjoying the new doors/openers and don't hesitate to call us if you have any problems or need anything else.

WDB
WDB
10 reviews Calgary, AB
10/10

Simple service

Stampede made it easy to book an appointment and their service tech arrived within the promised window to do a service to our two garage doors. The tech was helpful and friendly and gave me some pointers on how to continue to maintain the door.

Approximate cost of services:
$100.00
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Company Response

Thanks so much for the review. Always love to hear feedback.

Keith in Calgary
Keith in Calgary
1 review , ON
10/10

Garage door springs repair

Booking with Stampede was an easy friendly experience. They were able to schedule an appointment for the same day. Neil called us ahead of our appointment time saying that he had a opening to arrive early. Neil was very friendly,polite and got the job done quickly. Service like they provide keeps me a repeat customer and I will definitely use them again.

Approximate cost of services:
$270.00
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Company Response

Thank you for the review Keith. Appreciate you taking the time to write a review for our company.

MC in Calgary
MC in Calgary
1 review Calgary, AB
10/10

Great services

Our overhead garage door broken three years ago we had this company came to fix it with great services. Somehow parts broken due to the tension of the chain today we had Neil came in, not only he fixed the broken parts and had it covered under the warranty. Very quick and great services.

Approximate cost of services:
$0.00
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Company Response

Thanks for taking the time to write a review. Always appreciate the positive feedback.

Matt Caddel from Calgary
Matt Caddel from Calgary
2 reviews Calgary, AB
10/10

Rapid Garage Door Repair

The garage door failed to close when my wife left for work. She managed to get the door mostly closed and noticed that one of the cables had come unspooled. I phoned Stampede at 10am and they had a repair person by shortly after 11am. The technician was professional and excellent, repairing the cables and doing a once-over of the whole system (tightening bolts, straightening tracks). The rapid and professional response is why I recommend Stampede.

Approximate cost of services:
$150.00
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Company Response

Thanks for the review Matt. We always appreciate when someone takes the time to review us. Glad we could help you out.

Matt in Cranston in Calgary
Matt in Cranston in Calgary
2 reviews Calgary, AB
10/10

Very prompt, professional customer service.

Our double garage door broke on Tuesday night at 9:00pm. I went online and filled out a service request (super easy). I received a phone call the very next day at 7:30am with a schedule visit 2 hours later. The service technician arrived at 9:30 sharp, as promised, identified the problem after a thorough inspection, and fixed the problem (broken springs & cables) in just over 1 hour. The techician was very friendly, and professional. I would HIGHLY recommend these guys to any of my family or friends.

Approximate cost of services:
$350.00
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Company Response

Thanks Matt,
Appreciate the kind words and that you took the time to review us. Please don't hesitate to call us if you have any questions or future problems.

James in Airdrie
James in Airdrie
1 review Airdrie, AB
10/10

Garage door sensor did not work - they talked me through a fix without asking for money

Had a problem with a failed garage door sensor. The technician i spoke to had me take a look at the connections and it was tracked back to a wire that had vibrated its way loose from the motor. 5 minutes later and my problem was solved, with no payment asked!

Approximate cost of services:
$0.00
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Company Response

We are always happy to help. Thank you so much for taking the time to write a review.

Private User
Private User
Private User reviews Calgary, AB
7/10

Not punctual but technician was helpful

The high score was all contributed to the technician that came to our house for his helpful advice and speedy service. Been quoted for technician to show up between 1-2pm but ended up showing up at 3:15pm. Took the afternoon off work to ensure I will be around when they show up but ended up waited until 2:15pm to give them a call and the guy on the phone advised the technician will be showing up in the next 20 mins or so. After 30 mins I decided to call back and they said the technician will be there any moment but I had to wait for another half an hour. The fix itself only took 15 mins

Approximate cost of services:
$150.00
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Company Response

We are sorry for showing up late and the confusion over the phone about the technicians arrival time. We do value your time and showing up at the scheduled time is one of our main goals. As you can see by most of the reviews this is rare and in most cases we are on time or call ahead if we will be late. Unfortunately with weather, traffic and not always knowing how long the job ahead will take we run behind but we will try harder to notify people when this is the case.
Sincere apologies for any inconvenience.

Michelle calgary in Calgary
Michelle calgary in Calgary
1 review Calgary, AB
10/10

SUPER SERVICE AND AFFORDABKD

Jeff was polite friendly and professional from the phone call all the way to leaving our house. Superb company built on referrals, trust and honesty. He came out exactly when he said he would he talked my husband through the issue step by step and didn't charge us for anything extra. We will be sure to recommend this company and use this again. I00% rating!

Approximate cost of services:
$90.00
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Company Response

Thanks Michelle , always nice to hear a good response from people .

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Stampede Overhead Doors Ltd.

For over 30 years, Stampede Overhead Door has specialized in the installation, service and repair of residential garage doors and openers in the Calgary area. We are proud of our reputation for fast and friendly service. We specialize in the replacement of broken springs and are always available by phone ...
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