Magic

I purchased a window wall and new window including installation in late 2016 from Magic Window. I am very pleased with the way it functions and especially the modern and clean look. It is very convenient to have a built in blind as well as a screen. Also it looks very clean. I originally purchased this product because it is one of the safest. The window wall is difficult to break into compared to the conventional sliding doors or French doors that are usually found in kitchens. I have no regrets with this purchase.
The service department is very friendly and accommodating.

Purchased window 1 year ago and very pleased with service and installation. One of the blinds needed adjusting and were prompt and fixed very quickly.

I had a small issue with one of my Magic windows. They sent someone out quickly and he went above and beyond to resolve the issue, and to make sure I was happy with the result. I've dealt with many window companies in my life. Magic Windows are in their own class, far above all the others.

I selected Magic Windows primarily due to 2 things. The Engineering put into these windows is second to none. I was looking for a unique window architecture statement with the "Window Wall". I get so many compliments on the functionality and design. I continue to be happy with the service visits. The service technicians know the products and are alway's interested in satisfaction with the products

There are numerous reasons that we bought these Magic Windows. They are very easy to operate. Their function and quality are outstanding. The 40 year warranty was really important to us. The Magic team of employees have all been excellent in our interactions with them. Any small adjustment or problem has been resolved quickly and pleasantly. They are without a doubt the best windows.

Our windows were over 25 years old and in need of replacement. After careful evaluation of several window companies we chose Magic. It's been over a couple of weeks now since all of our 24 windows were replaced and we couldn't be happier with the entire experience from Magic. Though it took a while, with supply chain issues and such, they still held to the date promised. Our salesman Alex did an excellent job of making sure we were satisfied from start to finish. The installers were very fast and well experienced in their craft. We had a minor issue with a few of the roll away screens being a bit tight. Magic immediately sent out Ron and then Milap to adjust them. I've never been so impressed with after sales/installation support as this. I really feel like we're in good hands should anything come up that needs addressing. We love the windows, rollaway screens and blackouts are great! Our house is so much quieter too with reduced street noise. Also, that crank is gone, thankfully, I don't care what the competition claims, cranks are just bad design and a big issue waiting to happen. I strongly recommend Magic! David Wasserman.

SERVICE with MAGIC WINDOWS is not magic. It is concerned, pleasant service men efficiently adjusting the mechanism to our needs. One always hopes that a company will back its product with follow-up services. No need to hope with MAGIC WINDOWS. Their post-purchase service is A-1. Donald Webster

MAGIC WINDOWS has outstanding customer service and support. After calling about a problem with one of my magic window blinds, they arranged to have techs drop by to fix within days. They were friendly and helpful and the blind is working great now. I coud not be happier with my Magic Window experience.

We replaced 5 windows on the front of the house. Delivery was very slow due to supply issues, but once installed we were very pleased. The 2 people who did the actual install were very friendly and efficient. I find that with the built in screens, we are more inclined to open the windows for fresh air. Highly recommended.

I had a service call the other day. The technician was prompt, polite, professional and resolved my issue quickly.