The Cutting Edge Roofing

I own a small home in Toronto. The roof needed a full replacement.

Cutting Edge did the job and I am giving that company FIVE STARS. If it were possible, I would give the company more than five. Here is why.

Apart from price and payment terms, which I will mention below, there are four other aspects of a roofing replacement job.

The first is Getting the Quote. One looks for a prompt reply to the request and an easy and quick meeting with the contractor to discuss the job. Cutting Edge gets top marks here. Robert, the boss, attended at my home. He was clear, professional, no nonsense. He is also affable. He explained what needed to be done and how long it would take, what the guarantee would be and scheduling. Robert is clearly someone who knows his trade.

The second aspect is contractual and scheduling. Again top marks to Cutting Edge. As a retired corporate-commercial lawyer, I grimace when I received contracts from the building trades. Some are unreadable, others unsignable. The Cutting Edge contract used plain, clear language.

But a good contract only gets you a good law suit - no one wants a lawsuit. The key to a successful contractual relationship is a clear agreement with an honourable person. Robert conveys trustworthiness and probity.

The scheduling of the job was easy and in fact, an earlier date made itself available.

The third aspect is the job itself. The Cutting Edge crew was a sight to behold. I can only compare the job to an operation undertaken by a highly trained and super competent special ops team.

The crew showed up on time and unloaded their equipment. Every member of the team had his special task and they went about it like they had rehearsed for months. Exterior furniture was covered with tarps, cars were moved to safe distances, ladders went up, shingles were unloaded, a bin was wheeled into place. Then the action began.

Old shingles were stripped off, roof wood was inspected and replaced where necessary. Debris was either tossed into the bin or ferried down on an elevating device attached to a ladder. New shingles were ferried up on the same device and installation commenced. Robert showed up during and after the work to ensure all was going well.

All home owners have run into workmen who are complainers, usually about other tradesmen. The Cutting Edge crew were problem solvers. For example, squirrels had conducted an assault on an area at the front of the house. The crew said, “No problem. We’ll check it and seal it off.”

The crew were terrifically hard working. No loitering. But they were always available to explain how the job was proceeding and they were impeccably polite. The post-job clean was thorough.

The job was finished on time in less than one day.

Lastly, price/payment terms. The payment terms were very relaxed. I was going on a trip and wanted to pay before I left. The office said, “Don’t worry. You can pay when you get back.” I pretty well had to insist on immediate payment.

The price was the best of the three quotes that I got. But it was not the reason I chose Cutting Edge. I chose them because I felt a sense of confidence in the company from the way Robert conducted himself at our initial meeting. I’ve been wrong about contractors and tradesmen before and will probably be wrong again - but this time, I got lucky. Cutting Edge is a worthy FIVE STAR contractor.

Robert, my thanks to you and your trusty crew.

So its just a night-mere when you have a windstorm and shingles are falling off everywhere off your roof. Robert was there to notice the issue and patched me up right away and then replaced my roof once things got sorted out (after a long delay with the insurance company). He kept an eye on my roof and our neighbors during the delay and was able to finish my roof as soon as i got it sorted out with the insurance. Robert and his wife Tracie were always there to answer my questions and fix things up for me, what a relief.....He from the beginning showed me pictures of the problems with my roof and even though it was late in the season made time for me to get a great job done. He gave me very high quality shingles to choose from so we could pick the right color and told me what would look the best and be most practical. The roof looks great and i really believe i would have been in big trouble with out Robert! Thanks so much Robert!

I chose Cutting Edge Roofing after looking at reviews of companies that were posted on Homestars. Their company stood out with the many positive reviews they received. I was not disappointed. The owner got back to me the same day with a quote and pictures he had taken of my roof. They are a truly professional company with a great team of workers. They did the job when they said they would and cleaned up the property so you would have never known they were there. Once they were done replacing the roof they emailed pictures of the job from start to finish. I would definitely recommend this company to family and friends.

The Team was on time, courteous and kept me informed of all stages of their work includimg pictures. They were very efficient and did a great cleanup job afterwards. They also did a lot of extras on their own. I would highly recommemd this company. I was very impressed and sstisfied with the Cuttimg Edge team!!!! JOB WELL DONE!

Karen

I received quotes from two different roofers. In concert with such positive Homestars reviews, and Robert was so nice to answer all my questions (some may be dum questions because I have no idea about roof replacement), I decided to engage Robert and his team although his quote was a little bit higher than the other's. Jimmy, site supervisor and his crew showed up on time and did a fantastic job. Throughout the work, Jimmy took lots of pictures of the different stages of the roof replacement and he emailed them all to me afterward. It is great to be able to see the work being completed as it gives you piece of mind that the work is actually being done as per the contract. They did a great job at cleaning up the grounds afterwards. I would highly recommend The Cutting Edge. Thank you for doing a great job on my roof! I look forward to working with your again soon (Work was completed on September 23, 2019)

The Cutting Edge replaced my shingled roof about 8 years ago and we were very pleased with the work and the pricing.

This year I noticed an area where the shingles had recently been displaced and torn - I called them up and Robert was there the next day, and repaired the area under warranty. It looks great and this has confirmed my confidence in this company.

Highly Recommended!

This company is the most professional, skilled, honest and trustworthy roofing company that we have ever dealt with. For the first time we are absolutely delighted with their workmanship, the many materials used and the excellent beautiful roof that we now have. Thank you for providing a flawless experience and exceptionally beautiful roof to our home. We are delighted!

I received quotes from 4 different roofers. The Cutting Edge was competitive, and in concert with such positive Homestars reviews, I decided to engage Robert and his team. The foreman Jimmy and his crew arrived when they said they would, worked diligently for 10 hours, cleaned up really thoroughly and the work looks, to a non-expert's eyes, top notch. No negatives at all, and I'd recommend them without hesitation.

We contacted Robert at the Cutting Edge Roofing and within a few weeks, had a brand new roof and eavestrough.

Jimmy, Robert's site supervisor was an absolute please to deal with - his team had the old roof removed and the new shingles installed in one day. Their cleanup was also immaculate - not a scrap of debris left around our house. The eavestrough replacement was completed just a few days later, again with no issues.

I highly recommend The Cutting Edge Roofing. Not only did Robert provide a detailed quote with photos, he also spoke to us in person about the project cost and timing.

I had contacted about 6 roofing companies to give me quotes for a new roof and finally picked The Cutting Edge. Jimmy, the site supervisor answered all my questions, checked out my attic for any mould issues and gave a detailed estimate. They also installed & hooked up a kitchen vent and two bathrooms vents. The guys showed up on time and did a fantastic job. Throughout the work, Jimmy took lots of pictures of the different stages of the roof replacement. Afterwards, he emailed them all to me. It is great to be able to see the work being completed as it gives you piece of mind that the work is actually being done as per the estimate. They puts large tarps around the house to protect the surroundings and did a great job at cleaning up the grounds afterwards. They also use a trailer to haul away all the old plywood and old shingles instead of placing a large junk bin on your driveway. I would highly recommend The Cutting Edge. Thank you for doing a great job on my roof! (Work was completed on July 22, 2019)