Galaxy Windows

We would like to thank Galaxy windows for their amazing work they did in installing our new windows. Dimitri our sales representative took the time to show and explain the different types of windows that were available on the market and helped us choose the right one that we were looking for. Would like to thank Alex and his crew for their amazing workmanship, eye for detail and punctuality. Both men exerted superior professionalism, experience and high quality service. Our windows look incredible. We would highly recommend Galaxy to all our friends.

Our experience with Galaxy Windows was outstanding! Dimitri our sales representative came to our home to discuss the windows we wanted to purchase. Dimitri was very pleasant and knowledgeable in providing us with imformation with the type of windows and which ones would be best for our home and was able to answer any questions or concerns that we had. Also I would like to mention that what Dimitri told us about the service we were going to get was exactly what he promised and more. We are very happy with his impeccable service. The installation was exceptional. The installers were very professional, pleasant and punctual. Our overall experience with Galaxy Windows and our rep Dimitri was phenomenal and we will definately recommend our family and friends without a doubt.

Galaxy Windows and Doors provided me with a very competitive quote for approx. 20 windows and a sliding patio door. They called me 4 weeks ahead of installation to set and date and time to install the windows and arrived on the exact date and on time despite a busy and rainy summer. The crew worked hard and finished in half the time they originally estimated. The installation was great - the windows fit and insulated perfectly, the aluminum cladding was cut and sealed without any exposed screws or poor cuts, and the interior trim was installed ready to paint. The lock and opening mechanisms operate smoothly and the bug nets fit seamlessly. The crew cleaned up all of the old windows, trim, and swept at the end of each day. Highly recommended!

Last year Galaxy Windows replaced my 2nd floor windows with Hometech triple glazed windows and I was very satisfied.
This year with the windows rebate I had Dmitri come back and give me quote on ten main floor windows. As usual he was patient and detailed. On installation day, Alex and his crew came and did all 10 windows including a large one all in one day. They were clean, efficient and did a great job.

After I get my rebate and when things slow down for them, I will call them back again to replace more windows and doors in my house!

Thank you Homestars for helping me find Galaxy Windows. As with any business, the people make all the difference and Galaxy did not disappoint. My main contact was Dmitri (sales), then Alex (in office) via email to to make installation arrangements and deal with the $5K GreenON rebate, and finally the installers Alex & Vlad. The entire team was professional, responsive and a pleasure to work with. It is clear customer service is a high priority for them and they know that these positive reviews drive their business.

Dmitri helped us choose the right upgrade windows (Hometech triple pane casements), including 2 bay windows with siding between, all installed brick to brick with new wood trim inside (they give you the option of wood or vinyl). He clearly explained the benefits, rationale for recommended coatings and even had a small sample window for us to see and open/close. He patiently answered all our questions and provided a competitive price. He and Alex in the Head Office were always quick to respond on follow up questions and provided the necessary information before/after installation, plus questions to be answered to qualify for the GreenON rebate program. Dmitri was very clear that the vinyl shutters may not fit, but as a bonus the sizing was so close I was able to reinstall them (see photo)! Dmitri also came during installation for quality control checks.

The install team of Alex and Vlad did an amazing job with finish of the windows on the inside and out (and I am very particular!). They were careful and worked very hard to complete the install in under 2 days. They were also very courteous, cleaned up everyday and answered any questions we had. So glad we had this quality team!

I would definitely recommend Galaxy Windows using Hometech windows. We could not be happier with the windows, including their operation and efficiency. We do not even close the blinds during the day in the summer now as you can barely feel any heat being transmitted on sunny days...huge difference from before. After cleaning them, I noticed there were a couple of minor scratches on the glass and they simply said email us pictures and we will have Hometech replace the panes! Get other prices, but just make sure you including Galaxy as you will select them in the end. I will be calling them for the other windows in our home when the time comes.

We are happy with the windows and screen doors from Galaxy. The installed windows and doors far exceeded our expectations. The Work was completed in 1 day. Also we received the government rebate and Galaxy completed all the paper work. Very satisfied.

There is a reason Galaxy Windows has such a high rating on Homestars. From Alex (in the head office) to Dmitri (Sales) to the installers Alex, Vlad and Roman - the entire team exudes professionalism to their trade. It is very clear customer service is a high priority for them. Not a common trait these days.

Dmitri helped us choose the right upgrade windows to fit our home and patiently answered all our questions and provided a competitive price. He and Alex in the Head Office were always quick to respond on follow up questions and provided the necessary information before installation plus questions to be answered to qualify for the GreenOn rebate program. Dmitri even showed up onsite for quality control checks during the installation process.

The install team of Alex (who also did the initial measurements), Vlad and Roman were very meticulous, careful and worked very well as a team to install 20 windows (plus some ancillary work) in under 2 1/2 days. They were also very courteous, cleaned up everyday and answered any questions we had. I am glad we had this quality team to install the upgraded windows. Simply top-notch!

No hesitation in recommending Galaxy Windows to people we know.

Update on May 21st 2019 - There was an issue with the siding enclosing the lower half of a bay window at the back. Alex in the head office was very responsive about doing some research and when his team (Alex the chief installer and assistant Roman) showed up with options, it was easy for me to make a decision on the resolution. Very pleased with the after-install customer service and professionalism.

I would say very professional team right from top to bottom. Dmitry was very courteous during my interaction and gave the reasonable quote. I got done around 13 windows from Galaxy windows.

Alex and Vlad were very professional installers and did the best job. They worked tirelessly and finished installation in 2 days working hard to get it done.

Alex, the owner, is very responsive and always replied back almost immediately. Very professional. Alex was very prompt with my GreenON rebate application as well. After sales support is excellent too.

Entire galaxy team is fantastic and would definitely recommend them to all. Attached are few of the windows pictures for reference.

We decided to replace 7 old sliders with triple-glazed awning windows based on Dmitri's advice. He patiently explained our options and we are very satisfied with the decision. We also replaced an ancient patio door with a much more efficient and smoother sliding door and are very pleased. Everything was installed 7 weeks after signing off on the very competitive quote. Alex and crew were prompt on install day and attentive to the details and careful with my walls and floors. We will not hesitate to work with them again.

Excellent job done by the installers. Alex and Dimitri
Were courteous. The windows were installed on schedule and with great attention to details.

I will recommend them for future work as well.