Toronto Tub & Tiles Refinishing

Bathroom Renovation
Toronto ON M2R 2X1
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HomeStars
Bathroom Renovation
Toronto Tub & Tiles Refinishing
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32%

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Reviews for Toronto Tub & Tiles Refinishing

Average customer rating:
2.8 10 (17 reviews)

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elizabeth nadeau in York
elizabeth nadeau in York
1 review Toronto, ON
0/10

reglaze bathtub

I had my tub reglazed by this company in 2009 because i was impressed with their four year warranty. They had to come back within 6 months because it had begun to peel off. i recall having a very difficult time getting ahold of anyone or getting them to return my calls. the tub now is a complete mess and again, they are not returning my calls. stay away!

Approximate cost of services:
$400.00
1 of 1 people found this review helpful.
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L Pettersen in Etobicoke
L Pettersen in Etobicoke
1 review ETOBICOKE, ON
0/10

Reglaze shower stall, bathroom walls, sink, bathtub

The sink peeled, the tub peeled, and I paid $100 to have them repaired, but the workman said he didn't have the materials to repair the shower and didn\t know if they would honour the warranty. He took pictures and the company said they would fix a tiny bit of peeling on the ceiling, nothing else. Now they aren't answering phone calls or emails, the house is listed for sale and their 5 year warranty is a joke. Not to be trusted. Would not recommend these crooks. Will look into taking legal action.

Approximate cost of services:
$2,000.00
1 of 4 people found this review helpful.
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Company Response

Customer was given a discount to have the sink refinished again. The charge was $100 to have that service done as sinks are not under warranty and is clearly printed on the invoice. Considering this customer has had this service completed over 4 years ago (expired warranty) we had made the exception to repair her bathtub and a small area on her ceiling tiles. The customer was not satisfied with our company because she wanted us to do everything new again, giving them the advantage to sell the house on a cheaper budget. On her invoice which she provided, it clearly states 4 year warranty against peeling, sorry there is no warranty on sinks. Our warranty has recently been upgraded to 5 years and the customer has demaned that this warranty will apply to her service. Now is that fair?

0/10

Bathtub Refinishing

We used Toronto Tub & Tiles Refinishing in July 2008 to refinish a tub. They were pricey, charging $603.74 ($125.00 to strip, $449.99 to reglaze only the inside + tax). It would have been less expensive to purchase a new clawfoot tub! When the tub started peeling 3 years later, they would not honour what was supposed to be a 5 year warranty.

Approximate cost of services:
$603.74
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Company Response

Common situation with rental properties is that the owner does not notify there tenant that the bathtub has been refinished. The tenant is now unaware of how to maintain a refinished bathtub & decides to use a suction cup rubbermat. We did attend to this warranty issue. As we arrived the tenant had removed the mat & indicated where the peeling had started. After accessing the issue the conclusion was the warranty will be voided due to customer damage. On our company invoice it is clearly printed " any damages created by suction cup rubber mats will be voided" in this case this was the situation. Every refinishing company will provide the care instructions on how to maintain a refinished bathtub. Follow the instructions & the tub shall last many years. If a product fails for any reason it usually happens right away. Not 3 years after like in this case?

Angelo Addeo in Mississauga
Angelo Addeo in Mississauga
1 review MISSISSAUGA, ON
6/10

reglaze tub

did a pretty good gob, he was on time and a nice guy. I realy like the materials he used the finish looked great he told me it was the best paint you could get from Integrity coatings in Toronto.The tub looked great.

Approximate cost of services:
$350.00
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CB in Toronto
CB in Toronto
1 review East York, ON
0/10

Counter Refinishing

I hired Toronto Tub and Tile to refinish my kitchen counter as well as my table in a shiny black finish. They not only left a mess - sprayed all over my walls and went over the lines into my grout and back tiles, but left a big paint can ring in the finishing. What was worse is that days later the 'finish' scraped right off with a fingernail. It never set. I complained and complained until they re-did it and the same thing happened only worse- they left scratches. I sent photos and they admitted it didnt work but NEVER refunded me. On top of having to pay for a new counter my table was ruined.

Approximate cost of services:
$450.00
What could this company do to improve their services?
I think they might do ok work some of the time - but their black paint doesnt work and they should refund customers that pay good money and have their property ruined not to mention the time I wasted dealing with the mess and trying to chase the company down
Any advice to offer fellow homeowners facing a similar project?
Do NOT hire them - spend the extra $300 and buy a real counter!
1 of 1 people found this review helpful.
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Company Response

We would like to apoligize to this customer for the complications we had with a new product we had just recieved. We understand it did not work out at the end of the day. We regret that this was the situation. Not sure if this posting was posted before the fact that we did send the customer back a full refund. Since that day we had switched back to our regualr finishes which has been succesful.

Marcus in Richmond Hill, Ontario
Marcus in Richmond Hill, Ontario
1 review North York, ON
10/10

Tub & Tiles & Countertop Refinishing

I was refered to this company by a friend who has used them in 2007. The service I had completed with them was a tub/tile & countertop refinsh.I can honestly say I was very satisfied with the mens work & the job was well done with no mess or hassle. Would recommend this company for refinishing needs.

Ps: I forgot to mention my friend did have a warranty issue in which the company did give her the run around for an invoice number or the job could not be done, but then again business is business, you cant return or expect anything without a reciept. After she had located her reciept they were more than happy to repair the problem. Since then she has had nomore issues so I must say they are reliable for there guarantee!

Approximate cost of services:
$2,000.00
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Sally - Toronto
Sally - Toronto
2 reviews Toronto, ON
10/10

bathtub reglazing

This bathtub was done for a client who just wanted to change the colour of the tub from bone to white. The tub had been previously reglazed so there was an extra step involved. This tub now looks brand new. Both Mark and Princess were friendly and efficent. They showed up on time and did a beautiful job. I would use them again.

Approximate cost of services:
$495.00
0 of 1 people found this review helpful.
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Joe in Leaside
Joe in Leaside
1 review East York, ON

First Review

0/10

re-glazing of bath tub

After spending approx $700 to have our tub reglazed, the glazing literally peeled off after only 6 months.
Totonto Tub & Tile claimed to have a 1 year warranty - Here's the rub with the Tub Bandits - once they get a whiff that you are calling for warranty work they simple won't return your calls.
Rub a dub dub, big crook with a tub...business.

Approximate cost of services:
$700.00
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Company Response

This is a false review. There is no refinishing company that charges $700.00 to refinish a bathtub ever. Price range is $300-$400 at the most so it would be pretty silly to pay more. Also standard warranties are 4-5 years, again never has or never will be a 1 year warranty on refinishing tubs. Lets put it all together and ask yourself this. Why would you spend $700.00 on refinishing a bathtub that only offers a 1 year warranty? True or false......... Fake review!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Toronto Tub & Tiles Refinishing

Specializing in the refinishing process of tub, tiles & countertop refinishing.
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