TMC Restoration

Furniture Refinish & Repair
Brampton ON L6T 5G9
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

86%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for TMC Restoration

Average customer rating:
8.6 10 (340 reviews)

Sort by

Jaci and Larry
Jaci and Larry
2 reviews Scarborough, ON
10/10

cedar chest

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

This is my first time having anything restored and I would recommend everyone restore their furniture. I didn't know what to expect but with TMC I can tell you, you will get great customer service, everyone I interacted with was helpful and professional.

Approximate cost of services:
$0.00
Was this review helpful?
John & Beth
John & Beth
1 review North York, ON
10/10

Table

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

TMC Restoration has done a great job on refinishing my table. The delivery guys even helped set everything up. Everyone I interacted with was very helpful and professional. I look forward to another project with TMC Restoration.

Approximate cost of services:
$0.00
Was this review helpful?
Bill & Connie
Bill & Connie
1 review DRUMBO, ON
9/10

6 Dining Room Chairs

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We were very satisfied with the work and the staff we dealt with were very pleasant and helpful. Right from the home visit to the guys delivering the finished product.

Approximate cost of services:
$1,500.00
Was this review helpful?
Robert & Shirley
Robert & Shirley
1 review MISSISSAUGA, ON
10/10

Wing Back Chair recovered

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

From my first enquiry to the finished product, everything was handled in a very professional manner by TMC. The chair was completed on time and is a pleasant addition to my home.

Approximate cost of services:
$3,400.00
Was this review helpful?
Peter & Lynne
Peter & Lynne
1 review BRAMPTON, ON
9/10

Dining Room Chairs

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I can’t believe how amazing my chairs look. I ended up spending more than I planned to but it was well worth it, you can really feel the quality of the fabric. I am very satisfied with TMC’s service, I love my fabric and craftsmanship.

Approximate cost of services:
$0.00
Was this review helpful?
Wendy & Allan
Wendy & Allan
4 reviews Oakville, ON
6/10

Table

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I had a table refinished by TMC Restoration and they did a wonderful job. My recommendation goes out to them for their attention to detail. Its a long process to refinish so I appreciate the phone call, especially about the unanticipated repair and extra cost.

However, we have reduced our original "very satisfied" rating. This is because we have a complaint about the way our table was described or "assessed" (my word) by the original contact person, who came to our home and as soon as he saw the table, told us we had "a Duncan Phyfe" table, which if it were true, would have meant our table was worth a considerable sum of money. We should have been skeptical. We have spent over $3,000 in the expectation that our table was indeed quite valuable. My husband and I spent a lot of time talking with Joe in April, in person, and decided to trust him and his company. We feel we have been misled. There is nothing wrong with the restoration, which has improved the look of the table. However, we rather foolishly depended on his very definite statement that we had a Duncan Phyfe table, and he implied it had a lot of value. We should have expected this ind of exaggeration, and blame ourselves partly for being naive. Still, it does leave a bad feeling about the honesty of your company staff. I do not have any quarrel with the people who did the restoration, although I wonder if Dino also believed the table was very valuable, when in fact, it is not really. I agreed to the extra cost and the repair that Dino carefully described to me on the phone, partly because I felt it was worth it, considering that the table was described by Joe as having some considerable value. All I can say is that I would warn other potential customers not to do what we did, unless money is no object. We are pensioners with a very tight income, and are not happy with the fact that our ignorance about the table was taken advantage of by the company....that's how it feels, in any case. I feel quite sorry and embarrassed about the whole thing, and wish we had not paid so much for the restoration. It's a nice table, yes, but I doubt very much if we will get a decent return on our investment, so we will have to keep it and sadly, it will remind us how stupid we were. You may think that having nice furniture is a good thing, quite apart from its "market value" but when you consider that these are very tough economic times, that many of us have lost about 1/3 of our savings, and that we cannot afford to waste what we have in any way, you may realize how devastating it is to be misguided by someone who we thought was helping us.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for taking the time and trouble to provide us with your thoughtful response. We welcome all feedback to help us serve our customers better.

We are disturbed that your experience with TMC was lessened in your eyes by your perception of value. We take pride in providing our customers with exceptional quality in all our restorations and strive to attend to every possible detail. We are thankful you understand and acknowledge the efforts we made to restore your table to the best of our ability.

All our customers love and value the furniture they entrust with us. Whether it’s a simple, sentimental piece, or a rare item that displays stunningly beautiful workmanship, we view all furniture items as special, valuable, unique and deserving of the best care possible. Our customers deserve nothing less. Our enthusiasm for the furniture restoration is shared by so many of our customers because the items are special to them in countless ways. They value the furniture for the lasting beauty and years of worthy service their restored furniture will provide when completed at our facility.

We sincerely hope your table will provide the same beauty and service for you in future. Unfortunately we have no control over the origin of our customers furniture. We understand that furniture value is subjective and is subject to market forces beyond our control. We believe this in no way diminishes the integrity of your piece nor alters the value of the services we strive to provide. We sincerely wish you to appreciate and enjoy your fine table for many years to come.

Paul & Margaret
Paul & Margaret
1 review COLLINGWOOD, ON
10/10

Bedroom Set

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I had my entire bedroom set restored and I couldn’t be happier. Everyone at TMC was courteous, efficient and knew what they were doing which is appreciated from a customer service point of view.

Approximate cost of services:
$9,000.00
Was this review helpful?
Dannie
Dannie
1 review Toronto, ON
10/10

Chair

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My chair came back to me looking more gorgeous than when I originally purchased it. Amazing work and customer service thank you so much. I can't wait for my next project!

Approximate cost of services:
$4,000.00
Was this review helpful?
john laidlaw
john laidlaw
1 review GUELPH, ON
10/10

Table & Chairs

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

What a great experience, I have never considered restoring furniture before but I will definitely do this again. I would also recommend it to anyone else looking to give their space a makeover.

Approximate cost of services:
$0.00
Was this review helpful?
Jill & Alex
Jill & Alex
1 review NEWMARKET, ON
10/10

Sofa & Foot Stool

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

It was a bit pricey but you get what you pay for and I'm very satisfied with the outcome. Their staff is very knowledgeable, professional and polite. I would give them two thumbs up.

Approximate cost of services:
$3,500.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about TMC Restoration

TMC Restoration is a family owned and operated business providing quality furniture and antique repair and restoration services from our original location since 1989. Our president, Bill McBride has been deeply involved in the local furniture restoration industry since the early 1970s and is intimately acquainted with the home furnishing needs of consumers throughout the greater Toronto area and southern Ontario. Despite the expansion of our range of services, our location and our workforce – every valued team member at TMC Restoration appreciates the importance of extending personalized customer care.

At TMC Restoration we pride ourselves on the quality of both our restoration service and the level of customer care we provide. The consumer feedback we receive consistently confirms our dedication to customer satisfaction and accommodation.

We extend our complete range of services to both residential and corporate clientele, and our work adorns thousands of additional local private residences and commercial spaces every year. Our work is fully guaranteed and our complimentary, on-site free estimation service means you never have to leave your dwelling or office to receive a free, detailed estimate.

TMC Restoration is the largest furniture and antique restoration company in Ontario. Decades of experience have informed our approach to everything we do and our longevity and ongoing commitment to service excellence has produced substantial repeat and referral business. Our reputation is built on the promise of complete customer satisfaction. From the initial estimate to the final delivery of your restored furniture – we are confident you will be impressed and refreshed by your experience with TMC Restoration.

TMC Restoration is the right choice!

CATEGORIES
Furniture Refinish & Repair
WEBSITE
https://www.tmcrestoration.com/home/
YEAR ESTABLISHED
1989
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.