Quality Home Improvements

I would highly recommend Quality Home Improvements for any new door, window or siding requirements. They recently upgraded 2 of our rental homes and church with quality products. Their pricing was very competitive and performed the work in a very timely manner. Their on site workers were very cooperative/approachable and removed all debris during the project. Their sales rep Bill Davidson was very good to deal with. Any issues were dealt with quickly.

I chose Quality Home improvements because they offered a good price . The installer came as scheduled, and did the work promptly. I am happy with the windows. However, the installer did carelessly left some mess and did not point out a deficiency on a window screen.

I recently had 3 new windows installed in my home by QHI. The job was unsatisfactory from quote to finish. The salesman assured me that there was lots of time for the install would happen during the 2 week time frame necessary. He also guaranteed that the walls would be left in "ready for paint" condition. When the installer arrived for final pre-order measurements he told me that no, they are not drywallers etc. and it is basically my problem.
After a one month delay, the job starts. I pointed out during the process that there were some deficiencies. I was told that I am mistaken and the install finishes. When I contacted the manager and pointed out my concerns and the fact that I had pictures to prove them, a re-install was scheduled. The job foreman contacted me and told me the job was done correctly, then admitted shortcuts were taken but it was OK and finally agreed that yes, it needed to be redone.
On the second install, during the window removal, it was discovered that adjacent wiring had been completely compromised and had been left as a dangerous fire hazard. The manager was on site and seemed apologetic and knowledgable about correct building practices but only stayed for part of the job. The completion was again second rate and a third install was needed on one window to complete the job correctly.
In summary, while the VinylTek windows are a great product, the install was not left as promised, was 5 weeks later than needed and the installers either not properly trained or just prone to shortcuts when they feel the homeowner not knowledgable about the process. The manager did his best to try to make it right but I would never recommend this company to anyone.

I had my windows recently upgraded and couldn't be happier with the service or results. From the initial visit to the final followup, the whole crew was punctual, professional, hardworking and very effective. Some problems cropped up with the way my old windows had been done, and the crew dealt very effectively with repairs that hadn't been anticipated. There were other extras as well: all window coverings were placed back and the house was restored to order after the job was done. Bravo! I would heartily and universally recommend this company!

windows ok, some damage left after installation poor communication between company and client, messages left instead of direct communication, they did not make terms of payment clear and then sent email saying they would take dire action over a 950 dollar payment that was less than 2 weeks after installation.

Hey Quality,

Thank you guys so much for all the great work done at our house! Thanks to our new windows and insulation we no longer have a draft in our house! I am happy to say I turned the heat down significantly last night & for once was actually warm in our house! We cant wait until the siding is done and our exterior house renovations are complete. We cannot thank you guys enough for how great our house looks. I would highly recommend you guys to anyone looking to do upgrades to their house. Thanks again!

Upon moving into a Tsawwassen house, built in the 70's, we discovered that all the old single-pane, metal-frame windows needed to be replaced. We decided to go with top-of-the-line, double-pane, UV-filter-coated, argon-gas-filled, vinyl-frame windows.

We got quotes from two of the top lower mainland companies (I'll not name names) and then a third from Quality Home improvements. Their quote was about the same as one of the others and less than the other. But when I researched the construction details of all three products, I found that the Vinyltek windows stood head and shoulders above the others.

So pleased were we that when the neighbours were renovating their house, I recommended they contact Quality Home Improvements

This company did the house behind ours; I was so impressed with how quick they were, how great the house looked afterwards, and how CLEAN they kept the jobsite! We hired them to replace our doors and windows. Beautiful product, great customer service, excellent workmanship, good people! Three years later, I am still thrilled when I see the house...and my heating bill!

On Friday August 17th 2012 we had new windows installed in our home by Quality Home Improvements,
the men came at the time promised and were very professional and friendly, they got right to work and were fast and efficient and worked very well together, the windows were installed in no time and everything was cleaned up and old windows removed, Bill Davidson was the sales rep who was very informative and helpful, we woud highly recommend this company to anyone interested.