Bosco Home Services

Plumbing
Oakville ON L6H 5V9
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96%(56 reviews)
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Plumbing
Bosco Home Services
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65%

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Reviews by rating (past 12 months)

Reviews for Bosco Home Services

Average customer rating:
8.1 10 (299 reviews)

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Private User
Private User
Private User reviews Toronto, ON
4/10

Misleading business practices

I used them once and got decent service. But since then they relentlessly call me with misleading messages in order to entice me to call back. Most recently they left me messages saying they needed to talk about "issues with my account." After calling them back, there were no issues, they just wanted to pitch me on new services. Very sketchy and doesn't bode well for trustworthiness!

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi. Bosco Home Services is now under new management. We would like to offer you a discount to try us again and see the difference. If you would be interested in giving us a chance, please ask for Melinda and she will provide you with a discount code.
Bosco Home Services

Sheila Hall in Oakville
Sheila Hall in Oakville
3 reviews Oakville, ON
6/10

water softener repair

the service was handled very efficiently, Andrew was very
professional, polite, and friendly. He had to come twice, and I
found it to be a bit too costly, but I would still call Bosco again.

Approximate cost of services:
$400.00
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Company Response

Hi Ms. Hall. Thank you for your review of Bosco Home Services related to your water softener repair. We are now under new management and would like to invite you to call us again should you need any of our services. Please ask for Melinda and she will offer you a discount code for trying us out again.
Bosco Home Services

mark in Etobicoke
mark in Etobicoke
16 reviews Toronto, ON
6/10

Faucet not working simple air lock

I will not paint the Company with a brush, also won't get into the details . I had a experience with one employee that was not the greatest called Bosco Home Plumping and they responded favorable . Would I use this Company again the answer is Yes . I have in the past and it has always worked out ,This employee had a Bad Day and don.t we all have that happen now and then.

Approximate cost of services:
$4,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Mark. Thank you for your very honest review of Bosco Home Services. Regardless of what kind of day someone is having, the treatment of our customers should always be consistently great. We are now under new management and welcome the opportunity to have you call us again should the need arise.
Bosco Home Services

R. E. Diehl from Brampton
R. E. Diehl from Brampton
3 reviews Brampton, ON
8/10

Furnace replacement

Other than being later arriving at the job site, the removal of the old unit and the installation of the new furnace was handled very efficiently, with little mess. The installers finished the installation in meticulous condition and left the premises as neat as could be. We are very satisfied with Bosco Home Services.

Approximate cost of services:
$7,200.00
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Company Response

Thank you for your review of Bosco Home Services and the job that was done on replacing your furnace.
Bosco Home Services

JW from Mississauga
JW from Mississauga
2 reviews Mississauga, ON
10/10

Leak in pipes in ceiling (tub)

Bosco was the only place that would send a plumber to me for emergency service. David arrived and within minutes my son had given him the background and within an hour and half he had the pipes for the faucet fixed and the water turned back on. He was professional and got the job done fast and efficient. I will use Bosco's service again! I was so impressed.

Approximate cost of services:
$300.00
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Company Response

Thank you very much for the great review of Bosco Home Services. We are happy that we could resolve the issue that led to a leak in your pipes in the ceiling.
Bosco Home Services

Private User
Private User
Private User reviews Mississauga, ON
0/10

DO NOT use this company, you will be disappointed!

Terrible! I too am extremely disappointed with the service that we've received from Bosco Home Services. I echo many of the issues others have stated, but the one that is key for me is that they NEVER showed up on time. On 5 occasions they were either late or didn’t show up. All dispatch can do is apologize, but after a while that doesn’t cut it. There is no respect for the customer’s time (I had to take time off work that I lost… only for them not to show up!) To me this repeated behavior is very disrespectful and for this reason I will not use them.

I heard about Bosco on Newstalk 1010 and called them to be our home service provider, and quite frankly I am so disappointed I am lost for words. I realize that Newstalk 1010 is no way responsible for the poor performance of their advertisers, however since I hear them on that station, like it or not it does reflect on them as well.

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

I am very sorry to hear about your poor experience with Bosco Home Services in the past. Bosco is now under new management and issues such as this don't happen. We have updated systems in place so you know we will be there on time, everytime. If you would consider calling us and giving us a try again, please ask for melinda who will provide you with a discount code for whatever service you require. We promise you will be glad you did and we apologize for your other experience.
Bosco Home Services

Jen Am-Ro from Mississauga
Jen Am-Ro from Mississauga
2 reviews Mississauga, ON
10/10

Amazing service!

We have an older home and had a clogged drain in our laundry room for a couple of weeks. We called a competitor and was quoted $2000 for the job --- we were told that the drain pipe under the cement floor had to be replaced. We called for a second opinion since the first company didn't use a camera or even try to snake the drain.

I phoned Bosco and explained the issue and made an appointment for a drain clearing for Monday. A plumber contacted us half an hour later and offered to look at the drain right away. He said that he didn't want us to go another weekend with the clogged drain -- we had to empty the laundry tub in order to do loads of laundry, run the dishwasher or wash dishes. With two young children, it was a HUGE inconvenience.

Brendan worked for about an hour and was able to clear the drain and solve our issue -- for a fraction of what we were quoted from a competitor. We cannot express how happy we are at his customer service and workmanship. I can once again do laundry and wash dishes without worrying that the sink will overflow.

We will not hesitate to call Bosco again and will recommend them to our friends and colleagues!

Approximate cost of services:
$300.00
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Company Response

Thank you for your great review of Bosco Home Services in clearing your blocked drain. We look forward to being your go-to should you ever need us again for any plumbing, heating, cooling or duct cleaning work.
Bosco Home Services

Andrea in Toronto
Andrea in Toronto
1 review Toronto, ON
0/10

Awful customer service. Shameless

Cancelled appointments on me multiple times. Technicians left early and left my home unlocked. Asked repetitively for assistance with location of ductless AC as was not put quite where requested, been weeks. No one returns my calls including owner. Requested window before the AC nonsense and no follow up withr estimate. Disorganized. Promise you services when they make errors. You ask for an outline of those services by email and never them. Disgusting.

Approximate cost of services:
$4,300.00
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Company Response

Hi Andrea. I am sorry to hear this. Bosco Home Services is now under new management and we humbly ask for an opportunity to prove our quality workmanship and superior customer servie to you. Please contact Melinda and she will provide you with a discount code should you be wiiling to contact us if you ever require HVAC or plumbing services again.
Bosco Home Services

JoBlo, Etobicoke
JoBlo, Etobicoke
18 reviews Toronto, ON
0/10

kitchen faucet replacement

Original faucet cartridge failed. Bosco guy said cartridge unavailable faucet had to be replaced and he couldn't replace with one we already had in hand. He said he had a faucet in his truck. Quoted about $1000 all in. Had to pay deposit of $360. We felt we had no choice and said OK. Then he said he didn't have it. We asked for refund. Manager called and offered to install our own faucet for deposit rather than refund. Less than a year later the faucet has become unseated since it was only held in place with silicone. Overcharged, misleading, shabby workmanship. Avoid Bosco!

Approximate cost of services:
$360.00
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Company Response

I am sorry to hear about this experience. Bosco Home Services is under new management. We humbly ask that you give us a try the next time you need plumbing or HVAC work done and see the positive changes we've made to ensure you get top workmanship and excellent customer service. Please contact Melinda for a discount code you can use for giving us another try. Thank you.
Bosco Home Services

Gary in Toronto
Gary in Toronto
1 review Simcoe County, ON
2/10

Basement water supply line and new sewage pipe below slab and to property line

We replaced all sewage lines in the basement and upgraded the water line. After the installation was complete I noticed none of the vertical pipes for toilets, shower and sinks where straight and where not installed in the locations we discussed. Now I have pipes too close to the wall and have to re-do them. Worst part is they did not close the permit. I could not get their assigned project manager Matt to respond to my calls. When I closed the permit myself, the inspector found many difficiencies. Not a company I would recommend.

Approximate cost of services:
$40,000.00
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Company Response

Hi Gary. I am very sorry to hear of this experience. Bosco Home Services is now under new management. If you would be willing to give us another try for any of your HVAC or plumbing needs, we will offer you a discount code. I know it sounds like a lot to ask, however we are confident in the top quality workmanship and excellent customer service we now provide. Please contact Melinda for the discount code if you decide to give us another chance. Thank you.
Bosco Home Services

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Bosco Home Services

At Bosco Home Services, your home is our commitment. We provide a full range of plumbing and drain services, hot water heater services, clean water options, waterproofing, Kitec plumbing. Our goal is total customer satisfaction! Bosco never closes. We are available 24/ 7 for all your emergency needs. Our licensed ...
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