Dear Richard,
I am writing to express my gratitude for the wonderful job you did for us. I
was very impressed with the workmanship and dedication of your team. Most
renovation jobs these days seem to end with a horror story – this was as
painless as a renovation could possibly be!
From the start, you and Alan came up with great ideas on how to improve on
our ideas and to get the job done more efficiently. All of the other contractors
we spoke to simply priced what we asked for and offered no suggestions for
improvement. Some aspects of the job were somewhat difficult, from
rerouting the electrical panel, changing the support beams and venting
system to the plumbing changes and intricate tiling work. You returned every
phone call and email promptly, solved every minor glitch along the way, the
crew was on time every day and everyone was pleasant to deal with.
As they say, the proof is in the pudding. As we use the space now, we can sit
back and admire it all without having to look at flaws or imperfections in the
work. Not only have you restored our faith in contractors, but you have shown
us that true craftsmen still exist in this city! All in all, you provide an
exceptional package that I would not hesitate to recommend to any of my
friends or family.
Thank you again for all your hard work, it is truly appreciated!
Sincerely,
Tricia