Landmark Home Solutions

Windows & Doors Installation & Service
Hamilton ON L8E 2X1
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79%

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Reviews for Landmark Home Solutions

Average customer rating:
8.1 10 (417 reviews)

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scarlettonsiddon
scarlettonsiddon
1 review Bancroft, ON
10/10

Window replacement

Replaced a patio door and two basement windows. Cleaned up after themselves really well. Good crew

Approximate cost of services:
$5,800.00
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Company Response

Thank you so much for sharing your review! We always appreciate the positive feedback and look forward to hearing from you for any future needs!

Colette T.
Colette T.
1 review Petawawa, ON
9/10

Windows & sliding patio doors

Excellent workmanship by the installers. Some issue with the original manufacturing of four sets of windows. I kept one set, despite the fact that the window set was not as ordered. I had to send three window sets back. All four window sets were manufactured with two or three identical windows. My order was for window sets with a picture window with one or two narrower windows. Landmark corrected the error with minimum fuss and no extra cost to me, so I am very satisfied with Landmark Solutions.

Approximate cost of services:
$27,000.00
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Company Response

Thank you so much for the positive feedback! It is great to hear that the installers did a great job and that the problem with the windows was corrected to your satisfaction. We love hearing from satisfied customers and look forward to hearing from you for any of your future needs.

Btshaw80 in Saint Catharines
Btshaw80 in Saint Catharines
1 review Saint Catharines, ON
0/10

Extremely disappointing

We had eight Windows installed in June 2016. Five of the windows do not open more than halfway. After being pressured we signed off on the financing with the promise of getting the issue fixed. It's been over a year of chasing this company and absolutely nothing has been fixed and we are now paying for windows that don't work. We haven't heard anything in months. The company and its service is absolutely disgusting.

Approximate cost of services:
$14,000.00
1 of 1 people found this review helpful.
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cadmahop
cadmahop
2 reviews Whitby, ON
10/10

Windows and door

Jeff & his teammate were prompt. They worked as a team & did a great job. As with most projects,there have been 2 call-backs, which have been attended to ASAP. All of my questions were answered. A final word of praise. I did not hear 1 swear word! Thanks guys!

Approximate cost of services:
$7,700.00
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Company Response

Thank you so much for you review. We are so happy to hear that the install went well and that any issues were taken care of promptly. We look forward to serving you in the future!
Roseanne, Landmark Home Solutions

Private User
Private User
Private User reviews Toronto, ON
2/10

Landmark windows ontario

Had a few different company quotes ended up going with landmark ordered in May. Just called for an update sound like might get in September. Hope worth the wait as the 2 companies I didn't go with were cheaper and would be in by now :(

Approximate cost of services:
$15,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We are so sorry that you have experienced a delay with your installation. We try very hard to accommodate our customers quickly and efficiently but sometimes we do run into delays. Please accept our sincere apologies for the inconvenience. We will check with our service department to see if we can expedite this for you.
Roseanne, Landmark Home solutions

gailelaine13
gailelaine13
1 review Bowmanville, ON
5/10

Doors

Installers were on time. They were quite polite. But it seemed to be a fairly quick at it and they did an excellent job of cleaning up after themselves.

Approximate cost of services:
$6,000.00
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Company Response

Thanks Gail for the excellent review. We always appreciate feedback from our customers and we look forward to hearing from you for any of your future needs.
Roseanne, Landmark Home Solutions

blanchard472doug
blanchard472doug
1 review Enterprise, ON
10/10

Patio doors

Excellent workmanship they do a beautiful job I would recommend this to anyone.Fantastic workmanship.

Approximate cost of services:
$5,660.00
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Company Response

Thank you so much for the great review! it is always nice to hear from a satisfied customer. We look forward to hearing from you for any of your future needs. Thanks again for sharing!
Roseanne, Landmark Home Solutions

albertjenbauman in ST CATHARINES
albertjenbauman in ST CATHARINES
1 review Linwood, ON
0/10

window replacement

Installation was perfect,good guys knew what they were doing. The appointments were double booked and the measurer did not know what he was doing and the wind-bag sales rep sold us something they could not do and only offered a petty price adjustment when they backed out of a large portion of the work they were to be doing. The project managers can't do any more than a receptionist when a customer needs some help.

Approximate cost of services:
$15,000.00
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Company Response

Dear Albert and Jennifer,
We thank you for taking the time to write a review about your experience with us. It is great to hear that the installation went well and was completed to your satisfaction. It is disappointing to hear about the other issues you experienced. We sincerely apologize for the inconvenience to you and we will use your feedback as a tool to better ourselves as a company. Sincerely,
Roseanne, Landmark Home Solutions

Diane
Diane
1 review Hamilton, ON
10/10

Installation of sliding patio door.

The crew arrived on time and ready to work. They were efficient, courteous and very knowledgable. I had already used Landmark for my front door and a few other windows and will definitely call them when I replace the rest of my windows!

Approximate cost of services:
$2,500.00
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Company Response

Thank you Diane, we love hearing from satisfied customers! Thank you again for your feedback. We look forward to hearing from you for any of your future needs!
Roseanne, Landmark Home Solutions

Dan a.
Dan a.
1 review Hamilton, ON
6/10

All windows and doors in our house

Pros - Doors and Windows look great. Sales and Installers were nice.

Cons - 3 ripped screens, front door trim is improperly installed, installers used my garage to do their work (without asking) and left it a mess. Found garbage stuffed behind my tool box. Garbage (silicone tube) left on the ground in my back yard.

Approximate cost of services:
$22,000.00
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Company Response

Thank you so much for your feedback. We are happy that the windows and doors look great but we are sorry to hear about the issues with the screens, trim and the installers. We strive for the best quality and customer service and it is important that we get this resolved for you. Please contact our service department so we can address these issues immediately. Thank you again for your feedback, we will use this as a tool to better ourselves as a company.
Roseanne, Landmark Home Solutions

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Landmark Home Solutions

Landmark Home Solutions have been supplying comfort and peace of mind to homeowners across Ontario since 1987. We’re proud to offer one of the most energy efficient windows available on the market today that offers homeowners a significant return on investment all while being backed with the strongest warranty in the business today!

We’re part of the Canadian Standards Association (CSA) and the Better Business Bureau, and in all the years we’ve been in business, we’ve never had an unresolved complaint. We’re members of SAWDAC (Siding and Window Dealers Association of Canada) and make sure that we meet their membership criteria, code of ethics and sign an ironclad five-year workmanship guarantee statement.

We’re also proud to say that our windows are Energy Star certified. As you probably know, the international Energy Star symbol is a simple way for consumers to identify products that are among the most energy-efficient on the market. We also offer financing through TD Canada Trust, ensuring that our customers have a trustworthy partner too.
Based in St. Catharines, Ontario,

Landmark Home Solutions is proud to represent our Canadian heritage in all that we do. Our windows are made right here, so you know you’re getting the best quality windows in the world.

CATEGORIES
Windows & Doors Installation & Service and Gutters & Eavestroughs
PRODUCTS
Factory Direct Energy Saving Vinyl Replacement Windows, Entry doors, Patio/garden doors, Eavestroughs, Eavestrough Protection Systems, Green Energy Attic Barrier
SERVICES
Manufacture, Sales, Installation
BRANDS
CSA & Energy Star Approved Custom made Factory Direct by Landmark Home Solutions
STYLES
All makes and styles. Landmark Home Solutions can accommodate all needs and styles in any type of window required
SPECIALITIES
Landmark Home Solutions specializes in providing homeowners across Ontario with custom made, fully lifetime warranted energy efficient windows.
WEBSITE
http://www.landmarkquality.com/
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
160
PAYMENT METHOD
Financing (including 0% interest & no payments for a year) Cash, Cheque, Visa, Master Card, AMEX
MEMBERSHIPS
BBB, Siding & Windows Dealers of Canada, Energy Star Partner, Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Non-pro rated
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.