Landmark Home Solutions

Windows & Doors Installation & Service
Hamilton ON L8E 2X1
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79%

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Reviews for Landmark Home Solutions

Average customer rating:
8.1 10 (417 reviews)

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bill.bettymcfarlane
bill.bettymcfarlane
1 review London, ON
8/10

Leafgard

The work was completed in a timely fashion, great cleanup, no mess left, workers friendly.

Approximate cost of services:
$3,100.00
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Company Response

Thank you so much for the review. We are glad to hear that all went well with the installation. We strive to provide great customer service and look forward to serving you in the future. Thank you again.

dorishenhawk37
dorishenhawk37
1 review Hagersville, ON
10/10

New Windows

The work on all of our windows was done and completed satisfactorily. There has been great improvement in the warmth in our home and even the heat distribution is improved . (ie there are no cold spots) There was one exception.. three basement windows were not framed with outside frames ... however there is no problem with them. They are three windows in the basement and are only accessible under a deck that is on the back of our house. Both of the installers (front window and the basement window installers ) and I agreed that if there is no real use except for esthetics that they could be left as is without the frames. It is difficult for anyone to crawl under there and reach the windows except for a "little" person like I. I may even do that when we get Summer. No one sees this or even knows they are there. Otherwise every thing is excellent.

Approximate cost of services:
$10,000.00
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Company Response

Dear Doris,
Thank you so much for the great review! We are so pleased to hear that everything went well and that you are pleased with the results. We strive to provide great products and service and we appreciate you taking the time to let us now how everything went. We look forward to taking care of any future needs.

phosyatkinson
phosyatkinson
1 review , ON
1/10

All doors and windows of the 3000 sf home.

The only good part of the entire company was the installers.
The sales rep was ignorant after the 30% received. The entire team at Landmark are trained to be dishonest. I went through several project managers and office people.
The project was not completed in a promised timely manner.
Never would I recommend anyone I know to use this company.

Approximate cost of services:
$56,000.00
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Company Response

We are so sorry to hear that you had issues with your purchase. Please provide us with more information so we can look into this and get it resolved to your satisfaction.

lindakitts1
lindakitts1
1 review Renfrew, ON
10/10

Windows installed

The installation was prompt and they were very polite, also they were very good at cleaning up once finished.

Approximate cost of services:
$10,000.00
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Company Response

Thank you so much for letting us know how the installation went. We are so glad to hear that everything was done to your satisfaction. We do strive to provide quality products and installation. Welcome to our Landmark family!

Thx T.
Thx T.
2 reviews Whitby, ON
10/10

Three new windows and a new sliding door in a new location in the home.

Landmark did such an amazing job with replacing 3 windows and changing our sliding door. I am very happy with their work. The installers were Very professional and left our home clean and net. They did such a great job I will deffenetly hire them again for my other windows.

Approximate cost of services:
$10,500.00
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Company Response

Thank you so much for the great review! We love to hear that everything went well with the installation and we look forward to taking care of any future needs.

Jeff
Jeff
1 review London, ON
0/10

Nightmare installation

Bought 5 windows. The company, to date, spent 8 full days and 2 no-shows trying to get them in right. Still not done properly and it's very hard to get a call back from the company.

The windows are leaking. The framing is still not installed. The windows are drafty to the point where we are getting ice on the inside of our house. The caulking was slopped on and is now coming off and there are screws through the drip canals. There was a tear in one of the screens and another was not sized right. They left a mess when they left and one of their service guys was confrontational whenever he showed up. These were just some of the problems we had, there are more.

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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Company Response

Dear Jeff,
We are so sorry to hear that you are having issues with the windows and the installation. Please provide us with more information so we can look into this and get this resolved as soon as possible. We strive to provide the best customer service and apologize that we have fallen short in your situation.
Thank you

Moe in Barrie
Moe in Barrie
1 review Barrie, ON
0/10

All windows and 3 patio doors

Nightmare ordeal. My hardwood floors in my bedroom were destroyed from moisture coming in from new door installed. It’s been 2 years and I’m still trying to get help with said leaky door and problem. Lots of bandaid taxtics. Here is a pic taken today of snow inside the house. No return of phone calls made and lots of empty promises to fix the problem.

Approximate cost of services:
$35,000.00
1 of 1 people found this review helpful.
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Company Response

Dear Moe,
We apologize for the issues you have had with your door. Please provide us with more information so we can look into getting this resolved as soon as possible.
Thank you.

meagan in Stoney Creek
meagan in Stoney Creek
1 review Hamilton, ON
0/10

Doors

We ordered 2 doors, 5 months ago, that should have been installed 3 months ago. Yet we have spent the past three months desperately calling to try to find what’s going on, and no one can manage to return our calls or give us any information. I would not recommend this company.. we now just want our $2300.00 deposit back. Which will be just as difficult as getting the doors in I’m sure. It’s been beyond frustrating.

Approximate cost of services:
$2,300.00
2 of 2 people found this review helpful.
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Company Response

Dear Meagan,
We are so sorry to hear about the issues you are experiencing with the installation of your doors. Please provide us with more details so we can follow up and get this looked after promptly. We strive to provide the best customer service and we apologize that we have fallen short in this situation. We look forward to getting this resolved.

lwitherall
lwitherall
1 review Belleville, ON
5/10

Doors installed and eavestroudh guards installed.

Mess left after eaves were cleaned and inside finish was somewhat rough. Examples; had to climb a latter to clean muddy leaves from our awning, 3 inch area where paint was peeled to bare drywall and gap between floor and door on the backdoor.

Approximate cost of services:
$8,800.00
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Company Response

On behalf of Landmark Home Solutions you have our sincere apologies for the issue you had with your installation. Please contact our service department and we would be more than happy to correct anything that we may have fell short on. Your satisfaction is of the greatest importance to us. Thank you for making us aware of your experience.

dina_terrana
dina_terrana
1 review Hamilton, ON
10/10

Windows replaced

They gentlemen were very professional efficient and cleaned up awesome. Would recommend this company to friends and family.

Approximate cost of services:
$14,000.00
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Company Response

Thank you Dina for the great review! We love to hear from satisfied customers and pleased to hear that all went well with the installation. We appreciate your feedback and welcome to our Landmark family!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Landmark Home Solutions

Landmark Home Solutions have been supplying comfort and peace of mind to homeowners across Ontario since 1987. We’re proud to offer one of the most energy efficient windows available on the market today that offers homeowners a significant return on investment all while being backed with the strongest warranty in the business today!

We’re part of the Canadian Standards Association (CSA) and the Better Business Bureau, and in all the years we’ve been in business, we’ve never had an unresolved complaint. We’re members of SAWDAC (Siding and Window Dealers Association of Canada) and make sure that we meet their membership criteria, code of ethics and sign an ironclad five-year workmanship guarantee statement.

We’re also proud to say that our windows are Energy Star certified. As you probably know, the international Energy Star symbol is a simple way for consumers to identify products that are among the most energy-efficient on the market. We also offer financing through TD Canada Trust, ensuring that our customers have a trustworthy partner too.
Based in St. Catharines, Ontario,

Landmark Home Solutions is proud to represent our Canadian heritage in all that we do. Our windows are made right here, so you know you’re getting the best quality windows in the world.

CATEGORIES
Windows & Doors Installation & Service and Gutters & Eavestroughs
PRODUCTS
Factory Direct Energy Saving Vinyl Replacement Windows, Entry doors, Patio/garden doors, Eavestroughs, Eavestrough Protection Systems, Green Energy Attic Barrier
SERVICES
Manufacture, Sales, Installation
BRANDS
CSA & Energy Star Approved Custom made Factory Direct by Landmark Home Solutions
STYLES
All makes and styles. Landmark Home Solutions can accommodate all needs and styles in any type of window required
SPECIALITIES
Landmark Home Solutions specializes in providing homeowners across Ontario with custom made, fully lifetime warranted energy efficient windows.
WEBSITE
http://www.landmarkquality.com/
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
160
PAYMENT METHOD
Financing (including 0% interest & no payments for a year) Cash, Cheque, Visa, Master Card, AMEX
MEMBERSHIPS
BBB, Siding & Windows Dealers of Canada, Energy Star Partner, Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Non-pro rated
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