P & P General Contractors Inc.

Basement Renovation
Mississauga ON L5V 1A9
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Basement Renovation
P & P General Contractors Inc.
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97%

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Reviews for P & P General Contractors Inc.

Average customer rating:
9.8 10 (356 reviews)

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Rayssa Cabrera in Oakville
Rayssa Cabrera in Oakville
1 review Oakville, ON
10/10

Complete Basement

I interviewed three companies before hiring P&P renovations. I choose them because the owner, Natanael, was very professional and was straight to the point in our first meeting.

The crew was fantastic. They, Benito and Juan Carlos, completed the work in the time and budget discussed. They did more that I asked for so I am very satisfied with their work.

I would hire them again should I move and need renovations in my new place.

Approximate cost of services:
$20,000.00
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Company Response

Thank you very much Rayssa for you kindly review, it was a pleasure to work for you, you are a very nice person and your daughter as well, we wish her good luck with her pregnancy, and for sure we will keep in touch, thanks lot, cheers!!!, Natanael and his crew.

Matt in Caledon
Matt in Caledon
13 reviews Etobicoke, ON
5/10

Kitchen renovation

We hired Natanael and his crew to do a large part of our kitchen renovation. After we gutted the old kitchen, he was responsible for everything except the kitchen cabinets and countertops. That means the tile floor, the walls, the plumbing, electrical, gas, trim, door to the deck, paint, and installation of appliances. He sold us with the "I'll treat your kitchen like it's my own" bit.

They "finished" the job yesterday and took their last payment. They didn't bother putting covers back on some of the light switches. They put some of the old switches back ,covered in paint and drywall mud. They did a poor job installing the expensive range we bought (they left the plastic wrap on after sliding it in, for starters). They didn't follow the installation instructions for the dishwasher and the door won't open all the way (had to fix that myself). They tried to get out of moving the fridge into place, even though our contract stated "install ALL kitchen appliances." The paint job is sloppy.

For three weeks of downtime when another company was building and installing the cabinets, they left live wires poking out from the walls, didn't bother to tape or cap them or flip the breaker or anything. They knew there was going to be a break in the work, so I'm not sure how they could let that happen.

The worst part of it all is the floor - uneven tiles, and a mess of not one but two grout jobs. The first grout they installed cracked and discoloured within two days. They blamed the subfloor (which they installed) and the fact that we have a "long" kitchen floor (it's appx. 10x20). It was a cement based grout, which I've installed before without any problems, and they didn't say anything about it when I provided it to them to install. My guess is that they rushed installing it after setting the tiles, and it was too wet.

After they dug all that out (chipping a bunch of tiles in the process), they told us to buy about $100 worth of epoxy grout. They made another mess of this grout job. They had to come back and spend a day frantically trying to remove stains from the tiles (epoxy grout is tough to use). They managed to clean the stains, but the actual grout between the tiles is now rough and uneven. It's also stained with drywall dust because they didn't keep the job site clean.

We are pleased with the potlights and plumbing. They are nice enough guys. But we're a little upset because we chose them based on their HomeStars reputation, and didn't see what most people on HomeStars apparently got. Looking at the other reviews here I have to wonder if we're overly demanding or crazy, but we've worked with other contractors in the past without any problems, and Nat and his crew never said anything about anything to us during the process. In fact, there was very little communication from them at all.

Approximate cost of services:
$14,000.00
What could this company do to improve their services?
Plan their time better. Discuss things with their clients. Communicate more frequently with clients. Stick around to finish the job instead of rushing out and leaving a mess.
Any advice to offer fellow homeowners facing a similar project?
Look around. We interviewed about 10 contractors/companies before choosing P&P based on their Homestars reviews. It's always a tough choice to make. And definitely stand up for yourself and put whoever you decide to work with on notice that they'd better do a top-notch job, especially if they've gone and made a mess of something like floor tiles early on in the project.
7 of 7 people found this review helpful.
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Company Response

Our company is very surprised and disappointed with your comments. Honestly we did not expect it from you, we are wondering why you did not tell us anything on the last day when we reviewed with you the completion of the project (as you remember we stayed in your place until 9:00 pm). On that day you had the opportunity to tell us you were not satisfied with some of our works and the reasons, but instead of that you did thank us and congratulate us.
We would like to tell you that our company worked in your place with professionalism and commitment and we solved and fixed every detail you asked us, even we gave you more than 100%, for you to get satisfied, finishing not only our work we also repaired works performed by others at no extra charge, and also performing for you extra works at no extra charge either, and you know that, but it looks like you never get satisfied.
Our company has more than 10 years of experience with many satisfied customers and that is our goal.
We appreciate everyone comments, they allow us to improve our business and provide better client satisfaction. Thanks, Natanael and his crew.

Ann in Scarborough
Ann in Scarborough
5 reviews SCARBOROUGH, ON
10/10

Renovation

When we first bought the house, our basement was pretty much falling apart. This company was actually referred by a good friend of mine. Great company! Finished it on time, VERY clean, did not make much noise (no complaints from my neighbours), and most important, very beautiful finishings. As an added bonus, great and nice people.

Approximate cost of services:
$13,000.00
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Company Response

Hi Ann, thank you very much for your Review, it was a pleasure working with you, Enjoy your basement!!!!!Thanks and Cheers!!!, Natanael and his crew.

Etobicoke1
Etobicoke1
2 reviews Etobicoke, ON
10/10

whole home/kitchen/baths/floors

This is our 3rd renovation with P&P Renovations. We recently purchased a fixer upper and decded to use P&P again as they helped us out with a bath and floors in our previous home. This was a massive undertaking: kitchen, three baths, floors, new stairs, drywalling, insulating; pretty much a new home minus the framing.
As usual, P&P provided the best work at the best price. I worked with Natanaiel Jr and his crew. He had great modern ideas and was always available when I called.
The entire house was renovated in time at cost for our move in date. Any modifications or changes were taken care of immediately.
I have complete faith in P&P and would not hesitate to use them again with my basement renovation.
When the job was complete, I felt that my family home was taken care of by the P&P family.

Approximate cost of services:
$0.00
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Company Response

Hi Piccolo: It is always a pleasure working with you, you and Michelle are really nice people and honestly every time we receive a call from you guys for a new project we feel very happy and grateful to count with people like you in our preferred customers list. Thanks a lot, Natanael, Natanael Jr. and their crew.

PB in Thornhill
PB in Thornhill
2 reviews THORNHILL, ON
10/10

Basement finishing

Fast, precise, professional, affordable, what else can I add to make up the 30 words :) Maybe I can say how I enjoy my basement so much, writing this review from the new basement room :)

Approximate cost of services:
$0.00
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Armando Romo in Mississauga
Armando Romo in Mississauga
1 review MISSISSAUGA, ON
10/10

Basement finishing

My wife and I had a great experience with the service that Natanael and his team provided to us. They started and finished on time and they were very clean though the whole process. We really like the attention to detail in the finishing of the basement; you can say that it was done by a professional! We strongly recommend P&P renovations.
Armando & Libni Romo

Approximate cost of services:
$12,000.00
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Rebecca Schofield in Toronto
Rebecca Schofield in Toronto
2 reviews TORONTO, ON
9/10

Complete basement renovation

Natanael and his team recently completed a basement renovation for me, and I am extremely pleased with the outcome. They were respectful to safety and codes but also aware of design esthetics. I had to call upon their opinions and expertise many times to make final decisions. There quote was very reasonable compared to other options presented, I did not have to compromise on the things I wanted to fit it into the budget. They were on time everyday, tidy, courteous, and the project was extended by only one week. I have a bathroom reno planned and I will definitely be calling them again when I am ready to start that!

Approximate cost of services:
$30,000.00
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Steve in Milton
Steve in Milton
1 review MILTON, ON
10/10

Basement Renovation

Natanael was the 9th or 10th contractor we had out to view our basement, he really took the time to get an understanding as to what we really wanted. What I was really impressed with was that he sent the quote on a letter head, his business licence and his WSIB licence. This was the deal sealer for me.

During the renovation, Natanael kept us informed on a daily basis on how things were going, he was very open to onsite changes (we wanted to remove 2 pot lights completely and move 2) and was actually finished 3 days earlier than anticipated.

We were very pleased with the work that Natanael and his team did and would recommend him to anyone. We love our newly finished basement, thank you Natanael.

Approximate cost of services:
$16,000.00
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Muneeza Coughlin in Oakville
Muneeza Coughlin in Oakville
3 reviews Oakville, ON
10/10

Basement Renovation

From the initial quote to the final inspection of our newly built basement, dealing with Natanael and his crew was such a pleasant experience. They did a truly magnificent job on our basement. They provided an update every evening-something which my husband and I truly appreciated. We were very happy with the quality of their work. Would I hire them again - in a heartbeat!

Approximate cost of services:
$0.00
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Tristan Stevens in Toronto
Tristan Stevens in Toronto
4 reviews Toronto, ON
10/10

Bathroom Renovation

Natanael came by my house to quote on my bathroom the same day I contacted him. He arrived on time and then within a day was able to provide us with a detailed written quote. I think this is virtually unheard of in this industry.

The job was a complete gut job of the bathroom. We had a new toilet installed, but it was moved to the other side of the room. We also installed a new sink, tub, and had them build a closet where the toilet once stood. We obviously also re-tiled everything. The price I included in this review included all labour and many of the small items (piping, primer, baseboards, wiring, etc.,.) but did not include the fixtures, tile, or paint (perhaps another $3000 in the end).

The worked commenced and finished on time (approximately 10 working days) and was done with great care and skill. I couldn't be happier. He was very patient with us, even though we changed some of the final details several times.

I am digging down my basement in the next few months and will undoubtedly be calling on P&P when it comes time to finish it.

Approximate cost of services:
$7,500.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about P & P General Contractors Inc.

P&P General Contractors Inc. is a family owned and operated business with excellent references provided by many satisfied customers. With more than 15 years of experience and many satisfied customers our company is strongly committed to provide high quality of craftsmanship to each and every customer.

P & P General Contractors Inc. is a licensed company and for our customer's protection we carry both liability and worker's compensation insurance on all our workers and subcontractors. We are a start to finish company and we stand behind all projects performed and backs them with a full 1 YEAR WARRANTY.

We take pride in our perform, thus our customers can always be assured that only the most experienced and qualified people are serving them. Our top priority is our customers satisfaction and our teams objective is to transform your renovation wish list into a reality.

CATEGORIES
Basement Renovation, Bathroom Renovation, General Contractors, and Kitchen Planning & Renovation
SERVICES
* Framing * Drywall and plastering * Electrical * Plumbing * Painting * Tiling * Harwood floor * Laminate floor * Engineered floor * Kitchen design and installation * Complete bathroom renovations * Complete basement renovations * Complete basement finishing * Open concept * Kitchen backsplash * Decking * Fence * Garage finishing and utility shelves * Separate basement entrance * Demolitions * Complete windows and doors home renovation including supply and installation
STYLES
Modern Contemporary Classic Country Style
SPECIALITIES
Basement Renovations General Home Renovations Kitchen Renovation Bathroom Renovation
WEBSITE
http://www.ppgeneralcontractorsinc.com/
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
15
RETURN POLICY
cash or check
PAYMENT METHOD
Ontario Business License Number
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
we provide a contract to our clients explainig how the job will take place, waranty, terms and condi
WRITTEN CONTRACT
Yes
WARRANTY TERMS
we waranty our job for a full year starting the day we finish the project.
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