- Approximate cost of services:
- $1,300.00
Peter, I apologize, again, for the delay in your delivery. It was difficult to give you an update on what became a very impossible situation. Very shortly after your delivery, LatexBLISS went into bankruptcy protection and actually pulled their business out of Canada. I refuse to bad mouth a supplier while they are having these type of difficulties. Again, my apologies for whatever stress this may have caused you. I am not sure how we could have changed anything since the delivery of this mattress to us was out of our control.
Bridget Hall's mattress was delivered on the Wednesday night as promised. She has received all products, including free pillows which were included, even though this was a warranty switch, NOT, a new purchase. We regret any inconvenience this may have caused. In future, all warranty issues will be dealt with differently.
There were many extenuating circumstances with the supplier, unfortunately and we no longer deal with this line. Rose and her husband received a full refund for their headboard. We regret any inconvenience this caused.
As soon as AnnaLena's pillow finally arrived, it was delivered to her personally, saving her a trip to the store. I have spoken several times with AnnaLena since then, dealing with a warranty issue which is supposed to be rectified this week. Thanks for your business, AnnaLena!
Thanks, Diane! It was a pleasure helping you find your perfect mattress!
Goodnight & Sweet Dreamzzz...Debi
Inge & Julio were delightful to work with. Thank you for letting us earn your business!
Thank you so much, Andy! It's a pleasure to serve wonderful customers like you!
Thank you for shopping with us!