- Approximate cost of services:
- $6,500.00
- Company Response
Thank you for your kind words!
Thank you for your kind words!
Hi Ron,
Thank you for your kind words, I will pass them on to Farid and Denver. They are very talented technicians who put a lot of pride in their work. Again, thank you!
A Plus Air Systems
Hi
Thank you so much for your kind words. Mimi works very hard and always customer first! I will definitely pass on your appreciation.
Thank you
A Plus Air Systems
An outstanding service experience!
Hi Keith,
Thank you so much for your kind words. We will definitely pass on your appreciation to Qais and John. We are proud to have amazing customers like you, and your recommendation truly means a lot to us!
Thank you,
A Plus Air Systems
New Replacement home furnace and air conditiomer
Hi Frank,
Thank you so much for your kind words and appreciation. We are grateful to have amazing customers like you, I will definitely to pass on this amazing review to Pete and our installers.
Thank you!
A Plus Air Systems
Central Air, Furnace, Water Heater
Hi Usman,
Thank you so much for your kind words and appreciation. We wish you years of uninterruptible heating and cooling!
Thank you,
A Plus Air Systems
Air Conditioner Installed same day!!!
Thank you so much for your kind words! Hope you enjoyed your weekend away at the cottage and we are glad we could help!
Thank you,
A Plus Air Systems
Ductless Air conditioning in condo
Hi Karen,
Thank you so much for your kind words and positive feedback! Farid and Jag have some of the best workmanship in the industry and even though ductless installations can be tough and labour intensive they always make sure the job comes out great! We wish you years of uninterruptible cooling.
Thanks,
Mansoor
A Plus Air Systems
Hi Anonymous/Private User,
I wanted to apologize for your experience. If you or any other customer ever feel unsatisfied with our workmanship, it's important to call or email us immediately. We take quality control and poor workmanship very seriously. Unfortunately, moving/routing existing boiler vents and pipes can be very difficult as we sometimes deal with deficiency's left to us by installers or older homes that sometimes do not give installers the freedom to route pipes cleanly while at the same time making sure your home is safe and all Ontario building code is met. However a messy job and poor workmanship is NEVER acceptable. If you can kindly email our installation manager, Steven, steven@aplusair.com, or just give us a call at 416-213-0303 we can schedule a time to go through these issues and make sure you are 100% satisfied with our service.
Similarly, we had faced an issue for a customer in Toronto that wanted their boiler exhaust re-routed shorter and under a window as it was a bit of an eyesore to them, but the challenge was that the exhaust would then break Ontario Building code so we could not do it despite it would have been a better looking option. These are some of the challenges we face as contractors and I hope you understand.
Further, we welcome customers to watch us work if they would like however you should never feel the need to have too. Again, I am sorry for your experience and I hope that we can only learn and continuously improve from your feedback. Your name has not been attached to this review so it is difficult to pull up your file and study it more in depth, so kindly contact us anytime to resolve these issues, we will never ask you to take down this review, we just want to make sure you are happy and in the end we can have the technician responsible improve and realize his mistakes!
Thank you,
Mansoor
Customer Experience Manager
A Plus Air Systems
(416)213-0303
mansoor@aplusair.com
Hi Giancarlo,
Thank you so much for your kind words and appreciation! The Napoleon 9700 is truly beautiful and pairs very well with the Trane XL16i Air Conditioner! Both brands we absolutely love to install. George is truly customer focused, and Farid and Jag have some of the best and cleanest workmanship in the industry. Thank you again, please let us know if there is ever anything else we can do to help or if you ever have any questions regarding your new Furnace, AC, and Air Cleaner. Also, great addition with the Honeywell F300E electronic air cleaner! You are a fantastic customer to work with and I am glad we got to serve your comfort needs.
Thank you,
Mansoor
Customer Experience Manager
A Plus Air Systems (Etobicoke)
A Plus Air Systems was established in 1990 as a complete solution to commercial and residential heating, ventilation, and air conditioning needs. A Plus Air Systems is currently one of the
largest authorized Trane Dealers in Ontario, and have been serving our customers with high quality Trane products. We install and service our furnaces, air conditioners, heat pumps, air cleaners, boilers, tankless water heaters and backup gas generators in Toronto, Oakville, Burlington, Hamilton, and Niagara Falls.