Mr. Rooter Plumbing Of Ottawa

Outdoor valves for hoses were leaky. John K performed a thorough inspection of the entire house and proactively suggested we also install a valve to the main line at a better position given the deteriorating state of the old valve near the floor.
Good professionnal service. John K was very pleasant, patient and knowledgeable.
So far 3rd time we do business with Rooter, and we are always impressed with the quality of the work.

I was unable to clear a basement floor drain. I called Mr. Rooter and they arrived within minutes! They gave a cost estimate with two options. I chose the snake option first to clear the clog. This was unsuccessful and I went with the high pressure water flushing.
This solved the problems. Ryan, the plumber, was very professional and made sure every thing was working perfectly before he left. Thanks to Mr. Rooter and his team and we will not hesitate to use them again if needed. Hopefully not!!!!!

My sewer pipe clogged up. Called Mr Rooter and dispatcher Dave was very sympathetic to my problem. Being a Sunday, he told me there would be a wait but that he would try and see if he could get someone over sooner. Within 3 hours Guy Gratton showed up. A very knowledgeable and pleasant young man. Although he suspected the cause, he was very thorough in his examination, explained the problem and also the various costs depending on the solution. He was bang on in determining the problem and was able to fix it for the lower cost. As well he took the time to explain what he was doing. I am a very satisfied customer and will not hesitate to recommend them to family and friends.

I was very impressed with the quick service efficiency and professionalism of Guy who came and did the plumbing jobs in my bathrooms. He was very courteous helpful and efficient and I would recommend the company and Guy very highly to any of my friends.

Philippe Sabourin performed the work. He was very professional and explained each step and completed the job in a timely manner. He also gave me instructions for winterizing the faucet. A very good experience.

Mr. Rooter came to my family's rescue within hours of my call. Our sewer line backed up and John came in to deal with it in a professional manner. We really appreciated his frankness and ability to answer all our questions. We would recommend them.

John arrived on time and diagnosed the problem in a very professional and efficient way, everything was explained to me prior to the job being performed, including the price breakdown.
The house plumbing check was very helpful and was included in price.
John was very friendly and readily provided answers to all my questions.

Would trust John with any future plumbing job in the house.

P.S. If you are looking for a cheap resolution of a plumbing issue (if there is such thing) , this company may not be for you.

Great service on a holiday weekend. Mr. Rooter called back within minutes of requesting an email quote, and a tech (Marc-Andre) arrived within an hour of the call - even for a non-emergency! Marc-Andre quickly and professionally explained the situation and fixed the broken faucet.

Great service on a holiday weekend. Had John Kent as the service tech. Knowledgeable, fast, efficient, friendly and clean work. Scoped before and after to ensure a thorough job. Actually needed less and cost less than I first thought. Clog was farther down line than could be reached by anyone without professional equipment. Highly recommended and would hope to get John again if ever had drain issues again!

Had a bathroom leak. I called Mr Rooters and their plumber John Kent was quick to diagnose the problem and fixed it. He was awesome. Very talented at what he does. The dispatcher Dave was very helpful as well kept me informed about when the plumber was going to show up. The service was great.