Red Robin Masonry

Masonry & Bricklaying
Toronto ON M8V 2L7
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Reviews for Red Robin Masonry

Average customer rating:
9.8 10 (542 reviews)

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Marian Scott in Toronto
Marian Scott in Toronto
4 reviews Old Toronto, ON
10/10

Masonry Work

Over the years living in Toronto I've been happy to provide reviews. This time I'm honoured to provide Red Robin Masonry with top stars all around. Our 100+ year old bungalow needed tuck pointing on one exterior wall. The job also required creative problem solving due to water seeping in at the top of a basement window. After John provided an estimate, we were booked quickly for the following week. Jay along with his fellow craftsman did an amazing job! The way Jay looked at a problem reminded me of MacGyver! He was determined to ensure no water would penetrate the extra layer of heavy plastic layered between the wooden slats and the new bricks. The heavy rainfall this afternoon kept us constantly checking the basement window. Fingers crossed,
the window ledge was bone dry. Thanks also to Anna who was the most efficient office staff ever! After processing our invoice, she sent a receipt within 15 minutes. Her politeness and cheerfulness were very refreshing. Thanks again Red Robin. It's a pleasure to recommend you to family and friends. Last but not least, the quote and the final cost were bang on.

Approximate cost of services:
$1,640.00
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Company Response

Hi Marian,

Thank you very much for the spectacular review. It was great to have worked for you and WE are honoured we got to work on your house. I will definitely be passing along the kind words to Jay and his crew (he's one of our best) & I'm happy to hear you were pleased with his work. This review made my week and thank you very much for including me. I want every customer to experience the best possible customer service. Thank you once again for allowing us to work on your home. Take care and all the best
-Anna

Private User
Private User
Private User reviews York, ON
10/10

Tuck Pointing

We needed to filling some holes in the mortar in our 100 year old house. The work spanned two stories and was on two sides of the house. The two person crew arrived on time and was considerate and cleaned up after the work. It looks create and was easy to book and communication was clear with their office.

Approximate cost of services:
$1,700.00
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Company Response

Hi there,
I appreciate your beautiful review and kind words. We try our absolute best to ensure 100% customer satisfaction. I will certainly pass along the positive review to the office team!
Take care,
Anna

Charity from Oakville
Charity from Oakville
2 reviews Oakville, ON
10/10

Saved us after a bad situation

Red Robin was amazing, they came and quoted quickly and reasonably. They offered options and understood our situation. A few weeks earlier we were victims of a horrible group of people that left our chimney in ruins (literally a pile of bricks on the ground with a hole in our wall).

Red Robins workers were tidy, professional, punctual and friendly.

It was beautifully done and you could tell the workers took pride in their work.

Approximate cost of services:
$4,500.00
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Company Response

Hi Charity,
I'm so thrilled to hear we were able to save you from a terrible situation. It's sad to admit but we've dealt with quite a few customers that have been in the same scenario. However we are thankful you called us and we were able to help you out. It was a pleasure to work with you and we wish you nothing but the best.
- Anna

SA
SA
2 reviews Scarborough, ON
10/10

Rebuilt Chimney

They provided a competitive quote. The office and staff were professional. The workers (Jason and Eduardo) were diligent and respectful. Jason was able to answer any questions or concerns we had. Clean up was great. We would recommend them for anyone looking to rebuild a chimney.

Approximate cost of services:
$5,200.00
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Company Response

Hi SA,
Thank you so much for moving forward with Red Robin Masonry. I am absolutely thrilled to hear you are pleased with the office staff and crew. I will make sure to pass along the praise to Jason and Eduardo. Your business is appreciated!
Best,
Anna

Lisa S
Lisa S
8 reviews Toronto, ON
10/10

chimney rebuild

Seamless process. No overselling. Certainly competent. This is our second job with Red Robin. Clearly a professional company. Not a lot of communication with the workers - we assumed (and were correct) the job was complete when the scaffolding was gone. Thank you for the completion pictures.

Approximate cost of services:
$4,000.00
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Company Response

Hi Lisa,
Thanks so much for sharing your experience with Red Robin Masonry. It's always a pleasure working for you and thank you so much for the positive feedback. We will speak to the workers with regards to communicating better with the customers. Thanks again.
Best,
Anna

Gary
Gary
1 review Scarborough, ON
10/10

Chimney replacement

Very happy with the work. Very reasonable cost, they had the best quote. I liked how they came to my home initially to look at the job. The guys were professional, on time, they cleaned up better than I thought. I would recommend Red Robin to anyone and I already have passed their info onto 2 friends.

Approximate cost of services:
$2,600.00
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Company Response

Gary,
Absolutely thrilled to hear you are not only pleased with the work but you have also recommended us to a couple of your friends! It was a pleasure working for you. Take care and we wish you the best
-Anna

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Red Robin Nasonry

Red Robin did an outstanding job on our stone work both at the back and the front of our house. They were courteous, on time, they had
good design suggestions, and the final outcome exceeded our expectations.

Approximate cost of services:
$14,500.00
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Company Response

Thrilled to hear we exceeded your expectations, this is always music to my ears when I hear this from a customer. Thank you so much for sharing your experience with Red Robin Masonry. Please do not hesitate to contact us if future masonry needs are required! Take care and all the best,
Anna

ralderton
ralderton
3 reviews Mississauga, ON
10/10

Complete parging foundation repair of the brick

Red Robin Masonry were Completely professional and did such a great job the back of business a truck had hit the back of the building. Red Robin fixed the cracked bricks and parked the entire of the back of the building. Great job
Would definitely recommend Red Robin for all your masonry needs

Approximate cost of services:
$3,412.00
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Company Response

Hi Ralderton,
Thank you so much for the kind review. We were so sorry to hear about the damage to your building and we were more than happy to help you with the repair. Super happy to hear you are pleased with the final result. We appreciate you.
Best,
Anna

Mike - Toronto in Toronto
Mike - Toronto in Toronto
3 reviews East York, ON
10/10

Driveway regrouting.

Grout between stonework and concrete in driveway had deteriorated over many years. Two friends separately recommended Red Robin. I contacted the company and John at Red Robin met with me, answered all my questions and provided me with a detailed quote promptly thereafter. I accepted and the work was completed in the timeframe we discussed. I was very happy with the quality of the work and have no hesitation in recommending the company to others.

Approximate cost of services:
$4,400.00
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Company Response

Hi Mike,
Thanks so much for sharing your experience with us. I'm thrilled to hear that two of your friends recommended us. I will definitely pass along the praise to John and the crew. Please do not hesitate to contact us if future masonry work is needed. Take care! - Anna

Thawer
Thawer
1 review Scarborough, ON
10/10

Chimney repairs

Professional and Exceptional work. Great crew "A" team. Highly recommended. No mess left behind. Very impressive
On schedule.

Approximate cost of services:
$8,000.00
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Company Response

Thanks so much for the review, Thawer. It was great working for you.
Best,
Anna

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Red Robin Masonry

Masonry & Bricklaying, Chimney Build & Repair, Tuck Pointing

Red Robin Masonry is a division of Red Robin Home Solutions Corp. We are a general contracting company that specializes in masonry repair and new build( additions, custom homes, re-facing). Whether you need tuck pointing, chimney repair, a new opening, parging, brick replacement or new masonry services entirely..... Red Robin Home Masonry will provide you service with the utmost professionalism and quality.

CATEGORIES
Masonry & Bricklaying, Chimney Build & Repair, Tuck Pointing, and Concrete Contractors
SERVICES
Masonry and Bricklaying, Block, Concrete, Chimney Repair, Chimney Rebuild, Chimney Restoration, Tuck Pointing, Spot Pointing, Brickwork, Brick Repair, Brick Replacement, Parging, Waterproofing, Foundation Repair, Concrete, Steps, Patios, Walkways, Flagstone, Cultured Stone, Natural Stone, Window and Door Openings, Bricking Up Window and Door Openings, Retaining Walls, Foundation Repair, Window Sill Replacement, Brick Arches, House and Porch Pillers
SPECIALITIES
Masonry and Bricklaying, Block, Concrete, Chimney Repair, Chimney Rebuild, Chimney Restoration, Tuck Pointing, Spot Pointing, Brickwork, Brick Repair, Brick Replacement, Parging, Waterproofing, Foundation Repair, Mortar Repair, Steps, Patios, Walkways, Flagstone, Cultured Stone, Natural Stone, Window and Door Openings, Bricking Up Window and Door Openings, Retaining Walls, Foundation Repair, Window Sill Replacement, Brick Arches, House and Porch Pillers, Fireplace
WEBSITE
https://www.redrobinmasonry.com
YEAR ESTABLISHED
2007
RETURN POLICY
Cheque and Cash
PAYMENT METHOD
Cheque, Credit Card, Cash, E-transfer
MEMBERSHIPS
BILD, Renomark
LIABILITY INSURANCE
Yes
DIPLOMAS
Level 1, 2, 3 and Red Seal in Masonry
BONDED
Yes
WRITTEN CONTRACT
Yes
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