Mastersealer

I hired this company to clean and seal my interlocking walkway and interlocking stones in enclosed porch. The experience was less than enjoyable. For starters the white stains I had in the interlocking stones are still there. Then when cleaning and sealing the walkway and porch they left e mess behind. The entrance door to the house, which is brand new, was full of sand and the sealing compound nicely made the sand stick to the door. Windows were also covered with sand. Fail to understand why this company does not use drop sheets similar as painters have - can be cheap plastic just to cover the doors and windows. I also asked for professional advice which was hard to come by - better I got none. To get the owner to come to the house was another experience. When I requested visit I was told he has a business to run and does not have time. I told John (that is his name) that I do not want an unexperienced student worker. The fellow who did the work was a young kid. I finally advised John that I will pay when he comes out to our house and the job is done. Gather when money is at stake they go through the trouble and pay a visit. I would not recommend this company to anyone.

After about a month of the job being done The edge of my driveway on both sides and the front walkway began turning white (photo'a attached) . Emailed John the owner and he said he would send somebody but they only fixed the front walkway.

After emailing John again (a few times) and letting him know it was not fixed he promised to send someone else and over a month and a half nobody came.

In my last conversation with John he was extremely rude, unprofessional and began speaking to me in a different language saying derogatory things (I taped the call too John). In an email to me he had the nerve to ask me to apologize and he would not send someone until I did and taking no responsibility for what he said to me.

John went on to say he's gone over and above but I must say the work was done very poorly as the Driveway is turning white and certain areas of the interlock he was supposed to fix or not leveled and these areas now collect dirt and water (photo attached). He also went very cheap on the sand (while he sealed it I was filling holes in front of him).

Based on my last conversation with John and his lack of professionalism I have called someone else to repair the damage he has done.

The sad reality is he seems to see no fault of his own and he really had a chip on his shoulders when dealing with me. John, you can ramble on about how I spoke to you in a disrespectful manner but it started with you and I don't tolerate that behavior. Remember I paid you over $2000 to do work on my driveway and you have an obligation which you did not fulfill. Over one month of the work being done it looked terrible.

From the time of first call for estimate to the completion of the job the service was excellent. Always kept in contact with start date and prior to their arrival. Response to questions or concers were answered promptly. I would definetly recommend this company.
Thank you again

I moved into my new house in May and weeds grew like crazy, initially I wanted to replace all interlocks until I realized I have to spend like 20K to do so. As an alternative, I requested this work from Master Seal as an alternative - it works perfectly and even exceed my expectation.

John and his team is very professional and punctual, they did what they promised.

I recently had Master Sealer repair and re-seal my interlock patio.
I found them to be very courteous and professional.
They arrived when they said they would, did what they said they would do and the results were fantastic!
I would not hesitate to recommend Master Sealer

My husband and are very particular. Mastersealer arrived when they said they would. Were courteous and respectful. They power washed my driveway, moved my heavy cement planters and sealed my driveway to perfection. 100% satisfied. Thank you John.

Mr.John of Master seal was quite professional and completed the job to our entire satisfaction and as per schedule given to us. We would likely hire the same company again in the future.

I hired Master Sealer to seal my interlock pavers and I must say,that, I was very disappointed how John(Owner)handled himself. This gentleman went postal on me. He started yelling, and used offensive language. Extremely impolite and uncivilized. I would NOT definitely recommend or hire Master Sealer again for that particular reason.This was uncalled for and unacceptable and left me with a distasteful outcome. I hope no one experiences this situation again with this company MasterSealer!

Resealing work on our interlocking has been on-going for several years now, but till today, no contractor has returned to resolve any of our “after-service” problems even though they guaranteed this. This year, we decided to go with the higher quote of Master Sealer based on their reviews.
We were very surprised with their quality of work and especially with their prompt after-service attendance. Our interlocking now looks as good as new.
Many Thanks to Master Sealer for their dependable and guaranteed work

I am extremely happy with the way the company conducted thier business and the amazing job done.This is the best job done on my property.