Professional Roofers.Com

Roofing
Toronto ON M6M 4L8
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Roofing
Professional Roofers.Com
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91%

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Reviews for Professional Roofers.Com

Average customer rating:
9.2 10 (798 reviews)

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Private User
Private User
Private User reviews Vaughan, ON
10/10

Brampton Ontario

This is the second roof on our house that is being installed by this company. The first roof had some issues with the material but, the company honored their warranty and effected the necessary repairs in a timely manner. The cost of the roof 15 years ago was $3400.00 compared with the $7800.00 today. Only time will tell what service the new roof will provide. This roof has a fifteen year warranty, and I am quite confident that Professional roofers will still be in operation should any warranty work become necessary. Thanks for a very professional installation.

Approximate cost of services:
$7,800.00
1 of 1 people found this review helpful.
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Company Response

Good afternoon & thanks for leaving us your feedback! We're happy to hear that you decided to use Professional Roofers again 15 years later after our original services. One of the things that our customers appreciate most about our company is that we're not going anywhere. So if you have an issue or questions in the future, we are always just a phone call away. On the regular we have people calling our office saying the roofing company they hired has disappeared and are no where to be found. Professional Roofers is here to stay and we thank you for building this long-term relationship with us!

jessiehayes85 in Toronto
jessiehayes85 in Toronto
1 review Burlington, ON
9/10

Quality roofing with a hard to beat price!

Great company with excellent customer service. Extremely knowledgeable with competitive pricing and a crew that knows what they’re doing. Would recommend them hands down!

Approximate cost of services:
$8,000.00
1 of 1 people found this review helpful.
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Company Response

Hey there Jessie! Happy to hear you are satisfied with the Professional Roofers team and our services. Thanks for leaving your review and any recommendations are greatly appreciated!

BEN from Mississauga
BEN from Mississauga
2 reviews Mississauga, ON
10/10

Roof replacement

This is just a fantastic team to work with from the time you book an appointment for a technician to assess your roof, explain the options until the work is complete. Always a phone call away to answer any question you might have.

This is my second house that I use their service and will definitely recommend them

Approximate cost of services:
$8,000.00
1 of 1 people found this review helpful.
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Company Response

Hey Ben, thanks for leaving us your review. We're so glad you trusted Professional Roofers not just for one job, but for two! We're happy that we were able to build a trusting relationship with you and should you need anything we're just a phone call away. Cheers

virginia.spagnuolo in Toronto
virginia.spagnuolo in Toronto
0 reviews Toronto, ON
10/10

Roof

Very professional, informative, completed the work in a timely manner. Beautiful results, workers did a spotless cleaning. All communication was clear from start to finish, would definitely recommend professional roofing to others

Approximate cost of services:
$7,000.00
1 of 1 people found this review helpful.
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Company Response

We appreciate you taking the time to leave us your feedback! We're happy to hear your installation went well and should you need anything just give us a shout.

Private User
Private User
Private User reviews Toronto, ON
8/10

Excellent initial quality, slow follow up.

Adam and I negotiated a great deal and he had his team working on the house within a few weeks. They were professional and had the job done in two days. They swept my property for nails and debris to ensure they left nothing behind.

A year later, we noticed a small opening in the garage roof / house wall area. I contacted PR and Adam, they came to check it out and told me it would be fixed. I’ve heard nothing since and it has not yet been repaired.

The Initial work was excellent, but I’d be less likely to recommend them to others based on their follow up.

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

Good afternoon! Thank you for taking the time to leave us your feedback. We are happy to hear the original installation went well. However, the followup potion of your review does not meet our customer service standards. We ask that you please call Adam or the office at 416-604-9765 so we may look into this further. We are always here for our customers and we wish to get this sorted out as soon as possible. Take care and enjoy your day!

barsos@rogers.com from Richmond Hill
B. S.
1 review Markham, ON
10/10

Roof Replacement

This is the second roof replacement I have had done through Professional Roofers. They are simply the very best roofing company in the city. From the beginning working with their representative Jorge who was reliable and helpful to Mathias who was in charge of the workers, my go to person who was always available and helpful through to Andy who with a partner completed the work, they could not have been any better, their work was excellent and they all truly stand up to the company's name "Professional" to the enth degree. I will continue to recommend them to all of my friends and/or neighbours needing roof repairs and/or replacements. Thank you for a job well done!!!

Approximate cost of services:
$12,000.00
1 of 1 people found this review helpful.
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Company Response

Good morning! Thank you so much for your kind words. We're so glad that you continue to use our company for your roofing needs. Jorge says that you are a pleasure to work with and he enjoys doing business with you as well. We understand how important communication is between company and customer so Mathias will always be available should you need him. Any recommendations are greatly appreciated and we look forward to the next time we meet!

Sharon in Bowmanville
Sharon in Bowmanville
1 review Toronto, ON
10/10

Excellent job

Sebastian came to give us a quote-he took his time explaining everything that would be done, vents, comparing the various shingles, etc. Due to Covid 19 only 2 roofers were allowed to work at a time. We were very pleased with the job and the roofers cleaned up beautifully. Matias came to inspect the roof on completion.

Approximate cost of services:
$7,700.00
1 of 1 people found this review helpful.
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Company Response

Good afternoon Sharon! We appreciate you taking the time to leave us your feedback. Sebastian will be very pleased to know you are happy with his services. Communication is key so he always tries to stay connected with our customers before, during and after the job is done. We at the office are always here for you as well, should you have any questions or concerns in the future! Thank-you for your business, Sharon, and once again for leaving us a review!

Steve in Toronto
Steve in Toronto
1 review Mississauga, ON
10/10

New Roof

Leandro gave me a quote to replace our roof
It was a very fair price he explained everything that would be done and he stuck to his word there were no hidden surprises he was very honest. His crew showed up on time did a terrific job very efficient hard workers. They did everything they said they cleaned the job site each day. They accidentally damaged my gazebo but were honest and informed me immediately they sourced the repair parts and repaired it immediately without any cost to me. They accepted no payment untill the job was completed to our satisfaction. I would highly recommend this company to anyone

Approximate cost of services:
$9,600.00
1 of 1 people found this review helpful.
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Company Response

hey there Steve! Again, we apologize for the gazebo! Thank you for your understanding and were happy that we were able to repair it for you. Leandro says you were a pleasure to work with and if you need anything else, just give him a call. Professional Roofers will always make sure the job is done to your liking before requesting payment. Thank you again for your business and enjoy the long weekend!

andrewcoppola
andrewcoppola
3 reviews Vaughan, ON
10/10

Entire Roof & Eavestrough Replacement

They removed 5 layers of singles in one day! Once the roof was installed they had their quality control tech spend an hour on the roof going over things. They even re-caulked one dormer for good measure. I had an issue with my chimney that they even addressed for free. Diego, my sales rep was excellent to deal with and easy to get a hold of. Their cleanup was fantastic. Our eavestroughs also look amazing! Great price and trustworthy. I would recommend to all my clients.

Approximate cost of services:
$9,800.00
1 of 1 people found this review helpful.
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Company Response

Hey there Andrew! Thanks for your wonderful review. Diego is happy to hear that you are so satisfied with the installation process and says that you were a pleasure to work with as well! We're glad we had the work done on time and as promised, as well as the cleanup. Any recommendations are greatly appreciated and thank you again for taking the time to leave us your feedback!

bkitchen
bkitchen
1 review Toronto, ON
2/10

roof/deck renovation

We are very dissatisfied and unhappy with the work done by Professional Roofers. We use the roof as our deck. The way your work was done means that we have to sit now on our deck full of puddles.

Your salesman Alfredo showed us pictures of a perfectly flat and smooth roof finished with Spray Polyurethane Foam and assured us that this is the best for our needs. The roof was finished on 29th November at 7:00PM and it was too dark to see how smooth it was. Next day was raining and I found out that there are two large puddles, about 2 feet in diameter, and many small ones.

I sent a photo of one of puddles to Alfredo. He told me over the phone that water standing on the deck “is normal”.

I sent a photo to your Quality Control person, Fernando Galeano. He sent me a message: “I was on your roof and I couldn’t see any problem with it”

Yet, I don’t consider it normal and consider it problematic that our deck is full of puddles after rain. Not only are they getting full of dust and look dirty, but in summer will provide a perfect place for mosquitos, a situation that may endanger our health.

I hope that there is some liquid Polyurethane that you may fill the puddles so the rain water can flow down the slope, and that you will rectify the situation when the weather permits. The present state of the finished deck we find unacceptable, particularly at the price of over nine thousand dollars.

Approximate cost of services:
$9,101.00
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Company Response

We understand your concerns and we are always here for our customers. However, in this case, as explained to you by Alfredo and Fernando many times since the beginning, and at the end, a little bit of pooling is normal on a flat roof, especially if it is raining. This is also mentioned on the contract. We can assure you that the SPF installation was done correctly. Alfredo and Fernando have been with the company for many years and are fully experienced with all roofing solutions. We want you to imagine water on a table – that water will eventually evaporate and the same concept goes for a flat roof. If the structure is not flat to begin with, the solution applied on top will be the same. This is a result of a design error from the original builder as they did not include a pitch during the building process. The previous roof had a gravel solution which hid the pooling, but now because the SPF is a smooth surface, this design flaw is more visible. If you wish to discuss this any further or have any more questions, please give Alfredo or Fernando a call.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Professional Roofers.Com

Professional Roofers offers installation, removal, replacement and repair of all roof styles. Professional Roofers is the source of all your roofing solutions - Toronto - GTA.

PROVEN, QUALITY WORKMANSHIP

ProfessionalRoofers.com has a 24 hour, seven day a week emergency response service and will respond to your call within one hour. A knowledgeable technician will listen to your concerns and act accordingly.

Winter, spring, summer or fall. Snow, wind, sun or rain.
It's our 24 hour service and quick response that makes all the difference! CALL US 416-604-9765

CATEGORIES
Roofing and Gutters & Eavestroughs
SERVICES
Shingle Roofing, Flat Roofing, Cedar Roofing, Skylight Installation, Ventilation, Repairs, Aluminum and Vinyl Siding, Eavestrough, Fascia, Soffits, & Chimney Removal.
BRANDS
IKO, Certainteed, GAF, BP, etc.
SPECIALITIES
Roof Replacement and Repairs.
WEBSITE
https://professionalroofers.com/
YEAR ESTABLISHED
1995
PAYMENT METHOD
Cheque, Mastercard, Visa
LICENSES
Toronto Municipal Licensing & Standards, Mississauga Enforcement Division, Oakville Business License
MEMBERSHIPS
BBB - Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Labour Warranty up to 15 years. Shingle Manufactures Warranty: 25, 30, 40, Lifetime.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.