I contacted them on a Sunday morning via their webpage email form. They called me two minutes later and I had their quote that afternoon. They moved me ahead on their schedule when I let them know that I was selling my house and hoped that I could get it done before it went on the market—my roof was done that Wednesday. The people are nice, and the crew was very courteous and friendly. They did a great job with the installation and clean up, and they did it safely as well. Lastly, they also had the lowest quote out of the other five "reputable" roofing companies that I contacted. I have already recommended them to my friends, and I will use them again on my new house.