I did this work at the end of June, 2020, during COVID19. I had water damage from a leaky roof that cracked the kitchen ceiling. Shawn sent me a very detailed aerial scan of the roof, down to the last inch. I found this impressive. He sent me a detailed quote as well, saying there was not much room to negotiate. This was before he even came out to see me. I had obtained a previous quote from Gitano Roofing, which was about $2000 cheaper. Nevertheless, I chose Titan. You do get what you pay for. I was impressed with their quality control. A team came out after the roofing job was complete to inspect the work, verifying that everything was done properly. I was slightly disappointed that Shawn wouldn't come into the house to inspect the water damage in the kitchen ceiling, but COVID19 makes this understandable. (They ended up replacing 6 plywood sheets on the roof because of water damage / dry rot.) They used a premium shingle, Malarkey, which is apparently better than Owens Corning (beveled ends create a better fit, prevent water from seeping in). Overall, the roof looks great. I really dislike paying more money than I might otherwise have to, but in this case it appears I made the right choice. The price I provided is not inclusive of HST. I have about a 1300 - 1350 square foot bungalow.