FANATTICS INC.

I have been doing business with Titans for about 6 years. They first started putting up my Christmas lights. Their workmanship, respect for my property and customer service was impeccable compared to other contractors I had used in the past. When a wind/rain storm damaged my roof rather badly, I had no reservations in calling Titans and asking them to repair it. Again, their service was oustanding and Shawn recommended the repair rather than replacing the whole roof, which was still in good condition. In October 2011, I called in 4 roofing companies to give me quotes to replace my old roof. All the homes on my street have also had their roofs replaced over the past 3 years. In total, 3 different roofing companies have been on our street and I did not call one of them. Out of the 4 companies that I did call, Shawn was the only one who was on time, knew exactly what was going to be done, was very knowledgeable about the product he uses, as well as other products he does not use and the reasons why he doesn't use them, answered all my questions in a concerned and caring manner and was genuinely interested in my concerns and the job at hand rather than just trying to make a quick sale. His employees are extremely professional and behaved in a very respectful manner while they were on my property. They were quiet, neat and tidy. My neighbours commented on the fact that they heard no bad language at all and the property was clean even while they were working. The quote was extremely reasonable and there were no hidden surprises. The new roof is fabulous and the crew showed a great deal of pride in their workmanship. Titans office personnel are also extremely efficient and friendly. Messages are answered without delay and questions are answered in a knowledgeable manner. When the downspout started leaking, I turned to Titans for help and they took care of it in a timely manner. This is a company I have absolutely no problem in recommending at all. They are geared towards an extremely high standard of workmanship, prompt and excellent after-sales service and superior customer satisfaction. All of their employees are very proud of the work they do and want to maintain Titans high standard. Well done and many, many thanks for all your help. It has been a pleasure doing business with you. See you in November for my Christmas lights!!!

Titans was professional from beginning to end. We received a detailed and thorough estimate that outlined all services and products to be provided. When we met with Shawn to finalize the contract, he did not rush our meeting, and stayed to answer all questions and help us select the best colour for our shingles. The work began on time and great care was taken with the installation, the finishing work, and the cleanup. I think the team left our property cleaner than they found it!
Putting a new roof on the house was a daunting prospect, but Shawn and his team made us feel comfortable and informed. Thanks so much to everyone at Titans!

I was very happy with the speed, service, clenliness, professionalism and price of Titans.
The price quoted was the final price and even though it's just a roof, it looks great. I had a bad roof leak so they got my new roof done before a predicted rainstorm came and save me more damage.
I was impressed and grateful.

2 or 3 months later we had an insane windstorm. Me, and half the houses on my street lost some shingles. Mine hadn't settled over the winter so I knew going in that they were more vulnerable to wind. When I called Titans about it they came right away, free of charge and fixed the problem.

I'd had some sloppy service from other people I do business with and this was a pleasant surprise.

I highly recommend them

This is the second time I've used Titans, both times as a result of shingles blowing off our roof in extreme winds. It seems that the house we bought has very good shingles on it, but they were not installed properly.
Both times Titan responded very quickly and professionally when other companies didn't (they're all busy after wind storms).
Both repairs qualified as the "Roof Tune Up" offered by Titan and we were billed exactly what they said the package cost (quoted before they even came to the house and saw that they'd have to order the shingles).
The guys that did the work were professional and cleaned everything up after they left. They replaced the shingles and repaired caulking and flashing and tacked down anything that looked like it could be a problem in the future.
Overall we found this company to be more responsive, affordable and professional than any of the others we contacted.

10 out of 10 doesn't do justice for the work that was done by Shawn and his crew on our roof. it started with a prompt return call to make an appointment, followed by a meeting at our home on the exact day and time that was arranged. Your price was not only competitive, but it was far more detailed than the others (I had 4 other quotes). After agreeing on a price and discussing the time needed to complete the work involved (remove old shingles and replace with new), we agreed on a date - weather permitting. Not only did you arrive on the agreed to date, you brought along an extra crew to ensure that our roof was completed before the weather possibly changed (50% chance of rain was forcasted for the following date) and there was no debris left behind whatsover. The crew were all very polite and professional throughout the day. Oh yea ... and the roof looks great!!!

After observing Titans Roofworks replace a roof in my neighbourhood, I was impressed with the workmanship. Many of the roofs in my area were being replaced, and none of the other roofing companies managed to impress me. I then called Titans and was given a competitive quote. He took the time to explain our options and was very patient. Our roof was done quickly and our property was left clean. I now have the best looking roof on my street! A big thank you to Shawn and his team!

Shawn Lowe, was the person who came out to give me an estimate, at that time he said the job would be complete within a 2 week period.
Shawn did not fail me, it was complete, as per contract, with no hidden costs. He also entertained all my questions and completed tasks. As for the workers the were very knowledgeable and too answered my questions. The y also cleaned up all the debris.
Over all I am very satisfied with the job from start to finish and would highly recommend this company, but that having been said, I hope not to be calling them any time soon for the same roof.
Thanks So Much! Great Job! Gordon

We found the Titans Roofworks personnel very polite and professional.
They were quick to come out and assess our roof and provided us with a thorough estimate package so we were well informed of the products and service they would provide. They performed the task quickly and cleaned up the space in no time. We were extremely pleased with the price point, the quality of service, their professionalism and speed.

I contacted 10 companies to quote on my roof. I then interviewed them all and chose Titan Roofworks because:
1) Time spent the time to educate me on all aspects of what to look at iin roofing
2) They explained the differences in the quality of shingles and how best to have them installed. They recommended felt paper for example to ber applied onto the entire roof for best long term protection.
3) After extensive research into shingle companies, I decided on CertainTeed Landmark.
4) I then had all companies quote on the same terms
5) Many Companies would only quote IKO, but my research indicated that this company had many negative reviews on quality as well as poor warranty service as compared to CertainTeed.
6) Their quote was the most competitive for these shingles.
7) Installation started within 2 wrking days of signing up the contract, and was professionally finished in 2 days

The final result is that we were completely satisfied with the workmanship and the final product, and the rood looks outstanding.

A neighbour recommended Titans Roofworks & we were glad they did! The professional and friendly staff always returned my calls promptly and were happy to answer any questions that I had. I was amazed at how quickly the work was completed and it looks great! The crew was curteous and tidy, I would definitely recommend Titans to others.