If a company can survive on reputation alone, then The Tubs Guys are here to stay. Very professional email that outlines the cost rather than an up-sell salesman coming to the house. The appointment was confirmed well in advance and the boys were right on time.
I was impressed how they explained what they were doing and also by the cleanliness of the job site while they worked. The follow up visit was exactly the same. A great final touch was the care and maintenance instructions they not only provided but went through in person as well.
One of the few times in my life that I thought, maybe, just maybe, this service is under-priced.