Waterworks Plumbing & Drains

Michael from Waterworks did an excellent job of fixing our kitchen sink and replacing the tap, valves and other parts underneath that were not working properly. He was friendly, knowledgeable and professional. He corrected several things that were not installed properly in the pipes and dishwasher as well. The parts and water pressure are all working so much better now.

I have used the services of Waterworks several times and Michael is absolutely amazing! He is extremely knowledgeable, personable, and honest, and is excellent at what he does. I would not hesitate to recommend him to anyone in need of plumbing work, from simple issues like leaky fixtures, to complicated problems like fixing a malfunctioning sump pump. He clearly takes great pride in his work and is always a pleasure to work with.

I recently had a call out to replace an old toilet that was no longer functioning. Michael came and popped the old out, and set me up with the new one. I got a call that morning to give me a heads up on when he'd be by, service was great. He also offered to check a few things while he was here. Definitely would recommend Waterworks Plumbing&Drains and plan on calling again for help in the future - not that I'd look forward to it :)

On the weekend I noticed the paint bubbling and breaking on my kitchen ceiling. It was wet, too, and with our little bathroom directly above, I took no chances, ordering a moratorium on using it until I could find someone to have a look. Scanning Homestars, Waterworks came up as one of the best recommended, so I gave them a call the next morning. It was a great decision! Hassle-free right from the first call. We tried setting up a date for the next day but that fell through. But Michael was able to come on Tuesday and immediately identified the problem. He also checked out our shower faucet, which was in its last legs, and recommended that we replace our basement toilet, which sees a lot of action since it is the main one for guests and the kids when they hang out down there. Michael replaced everything himself quickly and efficiently. While he still was unable to fix the sink problem yet he assured me he was going to call his contacts to find the irregular-sized part that was used and call me back asap. Michael was patient and hardworking, and very pleasant to talk to, even when we werent conversing about the plumbing issues. A real gentleman, and I am glad we hired you folks on to help us out. The pricing was fair as well the listed price is if he can get the sink repaired as well. All in all, an excellent experience, and I would not hesitate to use their services again.

We had Michael and his company install the water heater two years ago and we are very happy. Somebody bumped into a pipe and caused a small leak. And he was here very very quickly and fix the problem. Were very happy with them and would recommend them to anyone.

We had a sink that would not drain and, as usual, Waterworks was fast and professional. We also had them repair the damage we did to the sink when trying to fix the problem ourselves. Glad they come prepared with a variety of solutions.

Although the service was more expensive than I expected, the work was done efficiently and the service technician gave me all the information I needed to knowwhat was wrong and how he was going to fix it. Not only did he arrive promptly, he was earlier than originally scheduled, but I was advised and asked if that would be OK.

I had a new fridge delivered to me. I needed to remove a water line from my old fridge which I did not know about. The delivery people could not do that. Michael came fast to remove the line but the delivery people could not wait. Michael helped me move my old fridge to the front lawn.

Once again we had a great experience with Mike and Waterworks. Mike went above and beyond to help us sort through a recent issue. We really appreciate his attention to detail and follow-ups.

professional, knowledgeable and answered all of our questions patiently. incredible job with the repair .