Gta Moving Services

I will let you decide for yourself....I never even used this company to move me! I had booked them...they proceeded to tell me that they needed my credit card number just in case I didnt pay in cash...when speaking to others about this practice they told me to run away! This was NOT common practice! When I cancelled my move I was yelled at by the manager and then when I emailed them NOT to charge me for any fees they NEVER told me about nor did I sign any contract for, they charged $200 to my credit card. My suggestion is this...find someone else...ANYONE else to move you before picking this company!

My experience with GTA Moving Services was fantastic. The final cost compared to the original estimate was right on. The value of the work compared to the price was exactly what I paid for. I scheduled the move a month ahead of time because I have been moved by your team before and wanted to ensure I was going to get a slot.
Originally, I was recommended by a friend, Adam Peters who continues to use GTA Moving for his apartment hopping. What I liked most of the company was they were quick, careful and communicated constantly.
Words of advice that I would you give other customers considering GTA Moving is to go for it! These guys are awesome. Words of advice would to give to GTA Moving is to keep on being punctual and friendly. Thanks, Max ! I’ll be giving you a ring the next time I move.

This was NOT a good experience. We had a written quote but the movers then attempted to extort more dollars from us before they would unload the furniture from the truck. The representation was that there would be no hidden fees but then of course there were - including "administration costs" previously not mentioned. There was also a demand for cash although the company had told us that they took major credit cards. Apparently they don't. My advice would be to keep shopping, these are not reputable movers.

I moved my small one bedroom to another small one bedroom from suburbia to closer to mid-town Toronto in mid/late April. I reviewed a bunch of moving services online and based on the innumerable horror stories I read about other companies, I was fully expecting to be ripped off by whatever moving service I chose, it was just a question of HOW. Well, I needn't have worried at all as GTA Moving Services really came through for me and did a superb job with no cons or ripoffs: They returned calls, showed up on time on the appointed day, were always pleasant in every contact I had with them, both on the phone and in person, and were respectful and polite as well as quick and efficient on moving day. I was also really pleased that they came in considerably under the budget I had set aside myself for the move, so reasonably priced, too. I really think they did an awesome job and would highly recommend them to anyone. Thanks for making my moving day so easy and carefree! Excellent work all around!

I cannot possibly say enough great things about this moving company. They truly came through for us in a moment of need and their professionalism and service was simply outstanding.

Last night at 4pm my fiancée and I had movers booked to arrive at our home to move us to our new home. I had confirmed all the necessary details with [another - ed] Toronto movers (time, location, quoted amount, contact #s) and reconfirmed the day before our move once again. The movers were over an hour late with no phone call and when they arrived told us they don’t “do stairs” and if we wanted to proceed with the move there would be an additional charge of $200 for the stairs (this is after I confirmed there were no hidden or additional costs). Needless to say we did buy this “bait and switch” tactic and told them to leave.

When I called GTA Moving Service we truly were in a moment of panic given we only had possession of our home until midnight and the new owners would be moving in. Within 10 minutes they were able to confirm a team of movers for us that night and also assured me of their professionalism and honesty. From my first interaction with the company on the phone, to the moment the moving crew left our new home (job totally complete in under 3 hours) the entire team showed us an extraordinary amount of respect, professionalism, honesty, and service that is indeed rare.

I will never use or recommend another moving company except GTA Moving Service again.

We moved about a month ago from our townhouse to our new home, just 5 minutes away. I picked GTA Movers randomly from a phone book search as they did not look so expensive. I figured that moving only requied a couple of strong men with common sense.

I spoke to Max, the supervisor to arrange everything. He was very professional and knew what questions to ask and gave us recommendations on the size of the truck, number of men, etc. He quoted me an estimate of $450 to $500.

Since we had a lot of time between the closing of our homes, we were able to move a lot of small things ourselves. So all we had left on moving day were a few pieces of heavy items, like beds, dresser drawers, curio cabinets, etc. When I told Max that we just had a small two-bedroom townhouse and provided him with a detailed list of all our furnishings, room by room, he figured it could be done in 4-5 hours.

On moving day, we had two moving men who barely spoke English. That wasn't a problem; but every time they picked up a piece of furniture, they spent lot of time deliberating on how to move the item. They were so slow, it was unbearable. For example, instead of placing a number of items on the hydralic lift, they placed them one-by-one. In addition, they could not stack the truck properly, so one man kept arranging and rearranging everything. They did not bring enough moving blankets to cover everything. They did not bring enough bungee cords to tie things down.

After about 4 hours, our brother-in-law came over with his sons to help. He had moved many times, and could not believe how incompetent these two men were in the way they stacked the truck and at the ridiculously slow pace that they moved. It ended up that the men in our family moved most of the furniture once we arrived at the new house, much faster that the movers could even empty the truck.

In the end, the move took 9.5 hours (compared to our parents who also moved with the same size home whose move took only 2.5 hours). At the time of billing, we advised Max of what happened and he said that he would not charge us for overtime. Stupid us, we agreed to pay the amount of nearly double of what we estimated only because we wanted the people out of our house. Max told us that the movers were experienced and very cautious, so as not to break anything.

A few weeks later, my wife revisited the issue with Max in hopes of getting a reimbursement or discount of some sort since our parents were moving too. He heard her complaint and she resent my email indicating his time & cost estimate. Max told her that he would review everything and for her to call him again the next day.

The next day, my wife called the company, only for it to be answered without identifying themselves as GTA Moving Services. A man pretending to be Max took my call. When she identified herself, he didn't know who she was and why she was calling. When she described the situation again, this man realized she was the person who complained to Max a day earlier. He basically said that they were not going to do anything for us. The man further insulted my wife to say "you sound like someone who thinks they know everything about moving". She responded a-matter-of-factly that yes, in her line of work, she has aided (not physically) in the moves of many bank branches. So he asked her why she bothered to call a moving company if she knew so much about moving. She then described herself as a 4'11" petite person.

Clearly, this company does care about customer loyalty or the protection of their reputation.