Long Life Windows & Doors Ltd.

Windows & Doors Installation & Service
Vancouver BC V5K 4X7
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Reviews for Long Life Windows & Doors Ltd.

Average customer rating:
9.9 10 (476 reviews)

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Kenny and Merrill in Vancouver
Kenny and Merrill in Vancouver
1 review Vancouver, BC
10/10

Window replacement

Replacing all the windows in a house (21 windows in our case) is not a trivial job and not without a lot of potential pitfalls. But Robert and his team performed brilliantly inspite of some tough obstacles such as hard to access windows. Their pleasant demeanour, sense of humour and work ethic were extraordinary. If I had such a business I'd treat a crew like this very, very well.

Approximate cost of services:
$21,000.00
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Company Response

Hi Kenny and Merril, thank you for the kind words, we appreciate your business.
Kris

Vu and Liisa, Vancouver
Vu and Liisa, Vancouver
1 review Vancouver, BC
10/10

Window Replacement

We had 4 different companies give us estimates and suggestions on window replacement and Kris was the most accommodating and finished the job before he promised. Rick who installed the windows has a wealth of experience and gave us excellent opinions and did a fantastic job with installation along with his partner Preston. There was minimal work for us to do to prepare for the installation and the vinyltek product is top notch in terms of quality and appearance. We would definitely use Long Life again without hesitation. Pat who owns the operation was always available and very professional to deal with. Thank you for a Job well done.

Approximate cost of services:
$8,000.00
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Company Response

Hi Vu & Lisa,
Thank you for the kind review, we are extremely glad you are happy with the work you had us complete, and we look forward to working with you again to replace the rest of them.

thanks,
Kris

Rupert, Richmond
Rupert, Richmond
1 review Richmond, BC
10/10

Window Replacement

I can honestly say I’ve never written a review about anything before but feel that the people at Long Life deserve to be recognized for the outstanding work that they do. There were a total of 25 windows that we wanted to replace in our home so it was after months of research and estimates from a number companies that we made the decision to go with Long Life and we couldn’t be happier. Everyone we dealt with left a positive impression on us, Paul did a great job on helping us with every aspect of the project and we were impressed with his technical knowledge when it came to letting us know what was and wasn’t feasible and helping us to stay on budget whilst giving us the product and options we wanted. All our windows required cutting back of the siding so that they could be finished with 2 x 4 trim, with a couple of the windows requiring to be pushed back in against the house as they had previously been “boxed” out, all of which was expertly handled by Robert and his crew. Talking of the crew, not only did they do a great job, they were very courteous and extremely good at cleaning up after wards, leaving the house as clean or cleaner then when they arrived. The difference that the windows have made to the comfort of our home is amazing and feeling that the windows were installed by a company that genuinely cares has left us feeling very satisfied with this project and Long Life will certainly be getting our future business.

Approximate cost of services:
$20,000.00
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Company Response

Rupert,
We appreciate the review, I know Robert enjoyed doing all the trims and work on the windows, and we value your business greatly.
Please do let us know if there is anything else we can do to help you and we look forward to hearing from you in the future.

thanks,
Kris

Shirley/Lawrence in N. Van
Shirley/Lawrence in N. Van
1 review North Vancouver, BC
10/10

window replacement

LongLife website was very comprehensive , with good educational information. Estimator was pleasant, honest and knowledgeable. Work was done in the estimated time and done very well. The house was left very clean. we feel comfortable that the quality of the product is good, workmanship was high level and the company will followup any concerns.

Approximate cost of services:
$13,000.00
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Company Response

Hi Shirley & Lawrence,
It was a pleasure working with you guys, and I am sure you are enjoying the comfort of the new windows at this time of year.
Please do let us know if there is anything else we can assist you with.

Kris

Larry & Chrystal, Burnaby
Larry & Chrystal, Burnaby
1 review Burnaby, BC
10/10

New Windows

Want to say thanks to Paul, he should be salesman of the year! He was great at knowing what we wanted and getting it done. Thanks to Bernard and his crew who did a perfect job of installing, even the tough job of knocking all the brick out of the way to put in an additional window. Thanks again.

Approximate cost of services:
$1.00
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Company Response

Hi Larry & Chrystal,

Thanks for the kind words, I have given the news to Paul that he is the Salesman of the year! We are glad you are happy and we look forward to working with you again if the opportunity shall arise.
I also will be coming by to snap a couple pictures of the job, as it is one to keep on file.

Thanks,

Kris Alexander

Don, Richmond
Don, Richmond
1 review Burnaby, BC
10/10

New Windows

I felt I was listened to and understood. The people were courteous and respectful and efficient at the same time. My experience with your company on the whole exceeded my expectations.

Approximate cost of services:
$1.00
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Laurie, Surrey
Laurie, Surrey
1 review Burnaby, BC
10/10

New Windows

The Representative Was:

Prompt? 4
Knowledgeable? 4
Explained the work clearly? 4
Comfortable to deal with? 4

Trades People Were:

Prompt? 4
Proficient to deal with? 5
Polite? 4
Cleaned up properly? 5

Products Installed:

Met or exceeded my expectations? 5
Included all the options I ordered? 5
Were delivered with all the required parts, screens etc.? 5

Long Life Property Improvements Ltd.

The response to my initial call was polite and prompt? 5 Long Life fulfilled out contract as promised? 5 Rating for overall experience with Long Life? 5 The likelihood of recommending Long Life to others? 5

Additional Comments:

Product is excellent. Crew was meticulous with install. <br>Awesome job from start to finish. Excellent company to deal with.

Approximate cost of services:
$1.00
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Don, North Vancouver
Don, North Vancouver
2 reviews Burnaby, BC
10/10

New Windows

The Representative Was:

Prompt? 5
Knowledgeable? 5
Explained the work clearly? 5
Comfortable to deal with? 5

Trades People Were:

Prompt? 5
Proficient to deal with? 5
Polite? 5
Cleaned up properly? 5

Products Installed:

Met or exceeded my expectations? 5
Included all the options I ordered? 5
Were delivered with all the required parts, screens etc.? 5

Long Life Property Improvements Ltd.

The response to my initial call was polite and prompt? 5 Long Life fulfilled out contract as promised? 5 Rating for overall experience with Long Life? 5 The likelihood of recommending Long Life to others? 5

Additional Comments:

Service was excellent from start to finish. I definitly would recommend your company to others. Well done ....Don

Approximate cost of services:
$1.00
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Company Response

Thank you for your kind words Don, we appreciate them and we are glad you are enjoying your new windows.

Thanks again for your business,

Kris

Mike, Coquitlam
Mike, Coquitlam
1 review Burnaby, BC
10/10

New Windows and Patio Doors

The Representative Was:

Prompt? 4
Knowledgeable? 4
Explained the work clearly? 5
Comfortable to deal with? 5

Trades People Were:

Prompt? 4
Proficient to deal with? 4
Polite? 5
Cleaned up properly? 4

Products Installed:

Met or exceeded my expectations? 5
Included all the options I ordered? 5
Were delivered with all the required parts, screens etc.? 5

Long Life Property Improvements Ltd.

The response to my initial call was polite and prompt? 5 Long Life fulfilled out contract as promised? 5 Rating for overall experience with Long Life? 5 The likelihood of recommending Long Life to others? 5

Additional Comments:

Always a pleasure doing business with your company.

Approximate cost of services:
$1.00
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Company Response

It was our pleasure as always, slow and steady what are we going to do when it is all done?
The repeat business is greatly appreciated and I look forward to coming back for the siding and the door in the near future.

Thanks,

Kris

Colleen, Vancouver
Colleen, Vancouver
1 review Burnaby, BC
9/10

New Windows

Overall, the experience of getting new windows was very good. We did our research. Vinyltek windows are, without doubt, superior to anything else on the market. Kris is personable and responsive. He was very effective in demonstrating possibilities and the final product by bringing window samples to our initial home meeting. The installers Rick and Preston were great: highly skilled and highly professional. The only «snags» in the service involved some of our email correspondence/communication with Kris respecting the finalization of design drawings. A times, the emails from Kris were not as clear as they could have been. The process of finalizing the drawings could have gone smoother with better written communication skills and organization. However, on the phone, Kris was quick to clarify matters, was always accessible, and was easy to deal with. We are very happy with Longlife and Vinyltek and would recommend your services to others.

Approximate cost of services:
$4,500.00
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Company Response

Hi Colleen,
Thanks for the review, I am glad you enjoyed the experience, and we look forward to replacing the rest of your windows in your home. I appreciate your comments, and I am always trying to improve on different areas of the process, your thoughts are noted and I will try to improve on these.
Hope the windows are helping in this cold weather.

Kris

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Long Life Windows & Doors Ltd.

At Long Life, we specialize in three things: replacement windows, replacement doors, and exceptional installation service.

Our team includes the best replacement window installers in the Lower Mainland, with years of experience in the industry, the latest tools, and pride in our work. From fabricating custom replacement window trims, to making friends with the family pet, our installation professionals have the exceptional service attitude that has built our business.

So it only makes sense for us to install the best products available. Our locally made replacement windows and doors are renowned for quality, innovation, and lifetime warranty service.Our hands-on approach ensures we deliver what we promise. And it’s why word of mouth advertising is the biggest builder of our business.

Our Replacement Windows: We install many kinds of vinyl windows: sliders, crank casement windows, push out casement windows, and tilt and turn windows. You can select optional grids, colours, and window configurations to fit with your home’s current style, or to create a new one.

Our Replacement Doors: We install sliding patio doors, and all kinds of custom entry doors: steel, fiberglass, wood and vinyl. With our extensive options, you can design the door you want.

Getting new windows and replacement doors is easy when you’re working with Long Life, a family-run company with a reputation that speaks for itself. With in-house crews and lifelong warranties, you’ll always have peace of mind.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows & Doors
SERVICES
Supply and Installation of Replacement Windows and Doors.
BRANDS
Vinyltek, Thermatru, Trimlite
STYLES
Sliders, Casements, Tilt & Turns, Single Hung, Double Hung, Awnings, Steel Doors, Fibreglass Doors, Vinyl Doors. Plus Many Other Styles to meet your needs
SPECIALITIES
Windows and Doors
WEBSITE
http://www.longlife.ca
YEAR ESTABLISHED
1989
PAYMENT METHOD
Cheque, Visa, MasterCard, AMEX, T.D Financing 6 Months NO INTEREST NO PAYMENT (OAC)
LICENSES
All Lower Mainland Municipalities
MEMBERSHIPS
S.A.W.D.A.C, BBB, HAVAN
LIABILITY INSURANCE
Yes
DIPLOMAS
5 Million Liability Coverage
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Life Time Warranty on all Installation and Products Installed.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.