Pacific Home Comfort Experts

Heating & Air Conditioning
Markham ON L6C 2B9
Write a Review
Write a Review


HomeStars
Heating & Air Conditioning
Pacific Home Comfort Experts
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Pacific Home Comfort Experts

Average customer rating:
10 10 (178 reviews)

Sort by

carolmw
carolmw
1 review Markham, ON
10/10

Replace water heater

The company arrived right at the scheduled time and completed their work in the anticipated time frame. They worked neatly using drop cloths. The water heater is working as expected.

Approximate cost of services:
$1,800.00
Was this review helpful?
Company Response

Thank you Carol for taking the time writing a review regarding your water heater install. Our Pacific Home Comfort Experts team takes pride in their work and always cleans up after the install is done. We look forward to servicing you for all your HVAC needs.

Niaaz H.
Niaaz H.
1 review Ajax, ON
10/10

Install Humidifier

Came on time to do the work needed, installed and explained all the maintenance information. Did some extra work beyond installing the humidifier to seal furnace at no cost.

Approximate cost of services:
$450.00
Was this review helpful?
Company Response

Thank you Niaaz for your review regarding the installation of your humidifier. We at Pacific Home Comfort Experts educate homeowners regarding their equipment. We look forward to servicing you again for all your HVAC needs.

mandyhklee
mandyhklee
1 review Markham, ON
10/10

Furnace replacement

Baldwin and his partner were very professional and efficient. They responded to our Christmas Eve emergency of a broken furnace and had a unit replaced on the first available time and date. Thank you! We really appreciate your help and would recommend you to others!

Approximate cost of services:
$2,800.00
Was this review helpful?
Company Response

Thank you for taking the time writing a review about our crew at Pacific Home Comfort Experts. We are glad that we were able to help you with the replacement of your furnace during the Christmas holidays. We appreciate any recommendations to your family and friends. You can be assured that we will treat them well. We look forward to servicing you with all your HVAC needs in the future.

Pboyle
Pboyle
1 review Pickering, ON
10/10

Furnace air conditioner

Installed new HVAC system in my house, work was done well and the guys were very efficient

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you for your review on the installation of your furnace and AC. We are glad our Pacific Home Comfort Experts crew did a great job. Should you have any HVAC needs in the future please don't hesitate to contact us.

PS
PS
2 reviews Markham, ON
10/10

Furnace Servicing

Heat wasn’t working. Only the blower. Baldwin came quickly, assesed the problem and rectified it, all while explaining and showing me exactly what the problem was and what purpose the broken part played in the furnace.

Approximate cost of services:
$375.00
Was this review helpful?
Company Response

Thank you for taking the time writing a review on your experience with Pacific Home Comfort Experts. We are glad we were able to help you with your furnace problem.

Stouffville
Stouffville
1 review Whitchurch Stouffville, ON
10/10

Furnace and AC

Fast response, on time , professional service at a reasonable price. I would recommend 100%. Baldwin is great.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you for your review and recommendation. We appreciate you choosing Pacific Home Comfort Experts for your heating and looking needs. We look forward to servicing you in the future.

shelleypeterson
shelleypeterson
1 review Toronto, ON
10/10

furnace and AC replacement

Pacific was on time and on budget. They removed all the garbage and left my house clean. At all times the men were courteous and professional. I recommend them highly.

Approximate cost of services:
$8.00
Was this review helpful?
Company Response

Thank you Shelley for your review on the installation of your furnace and AC. I will be sure to let our Pacific Home Comfort Crew know that you were happy with their work. We look forward to servicing you in the future for all your HVAC needs.

michelle
michelle
1 review Toronto, ON
10/10

Furnace and AC install and chimney liner

The job was done perfectly. Baldwin has so much knowledge, patience and integrity. From the sales call to the install, it was perfect!!

Approximate cost of services:
$4,500.00
Was this review helpful?
Company Response

Thank you Michelle for sharing your experience with the installation of your furnace, AC and chimney liner. We at Pacific Home Comfort Experts take pride in our workmanship. We are happy that entire experience was perfect. We look forward to servicing you in the future for any of your HVAC needs.

Ronald &.
Ronald &.
1 review Markham, ON
10/10

Installation of energy efficient furnace and a tankless water heater

Baldwin & Ronald arrived at the time agreed upon. They were very respectful of our home. They completed the work in a very accommodating and professional and efficient manner. We have to say that they know what they are all about. They also made sure they cleaned up, even though we told them that we would, and left our basement the way they found it. Baldwin answered all of our questions and spent some extra time explaining about our equipment and how to us it properly. We would highly recommend Pacific to anyone who asked us and we will continue to call on them for future service and maintenance of our equipment. Our names are Ronald & Monica and we live in Markham. You can use our names when you post this review on your website.

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thank you Ronald & Monica for your sharing your experience on the installation of your furnace and tankless water heater. Our Pacific Home Comfort team are pleased to hear that we have exceeded your expectations. Thank you for choosing our company and we look forward to servicing you you for all your HVAC needs.

Morgan
Morgan
2 reviews Toronto, ON
10/10

Tankless Water Heater and Humidifier Install

Pacific Home Comfort just installed a new tankless water heater and humidifier. Baldwin was very helpful in helping me with a recommendation and no hard sell. They were prompt and courteous. They also took extra measures to protect my floors and carpet during the install and the removal of the old tank. The job was very neat and cleaned up before they left.

Great job and would use them again.

Approximate cost of services:
$3,600.00
Was this review helpful?
Company Response

Thank you Morgan for the great review of Pacific Home Comfort Experts. Glad we were able to help you with the installation of your tankless and humidifier. We take pride in our workmanship and treat our customers home like it was ours. We look forward to servicing you for all your HVAC needs in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pacific Home Comfort Experts

Pacific Home Comfort Experts have proudly been in the heating and cooling business for over 20 years. Our main business offers sales, service and installation of the best quality furnaces, air conditioners and indoor air quality products. We specialize in high quality equipment and installation.

Our professional, knowledgeable, friendly and courteous Home Comfort Experts are fully licensed, insured and covered by Workplace Safety & Insurance Board (WSIB), operates under the Technical Standards & Safety Authority (TSSA), and is a member of The Heating, Refrigeration & Air Conditioning Institute of Canada (HRAI).​

We make sure that all your needs and concerns are met. We will answer any questions or concerns about your equipment because we know that your cooling and heating equipment is a large investment.

We take pride in our work and use only the best and highest quality products and materials. We do not compromise quality for the price. We know that your heating and cooling systems are important to you. When you hire Pacific Home Comfort Experts’ services for your cooling, heating, and air quality solutions, rest assured you will be happy with our work. Your complete and total satisfaction is important to us.

We continue to build our business with honesty, integrity and quality workmanship that keeps our clients coming back and referring us to new clients.​

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Specializes in Furnace, Air Conditioner, Fireplace, Ductless Air Conditioner, Air Cleaner, Heat / Energy Recovery Systems, Tankless, Hot Water Tank, Customized Duct Work Design and Installation (New Construction and Conversion), Gas Lines, Combi Boiler, Roof Top Unit
SERVICES
Furnace, AC, fireplace, tankless and water tank service and maintenance.
BRANDS
We service all major brands. Authorized Armstrong Air Dealer.
SPECIALITIES
Rental and Financing available through VISTA Credit.
WEBSITE
https://www.pacifichomecomfort.com
YEAR ESTABLISHED
1999
PAYMENT METHOD
Cash, Cheque, MasterCard, VISA, Financing
LICENSES
G1, 313D, 307A, ODP, TSSA
MEMBERSHIPS
HRAI
LIABILITY INSURANCE
Yes
DIPLOMAS
Residential Heat Loss Heat Gain Calculation, Residential Air System Design
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.