Brigil Construction Inc

Our condo was delayed 5 time, over a period of 8 months. Once the move in date and Pre-delivery inspections were done, it was time to move in.

With a truck full of appliances and furniture, Brigil had forgotten that we were moving in and did not repair anything on the PDI list. On top of this, they had left the place dirty with wood pieces still in the condo. We had to wait 4 hours in the parking lot for Brigil to clean and repair the condo before moving in. Salesperson and Director of Sales were advised, but did not do anything other than apologize for the inconvenience.

This is just the start, after moving in, Brigil offered no customer Service and we are still waiting for Brigil to complete the hall ways and common areas of our building after almost 7 months.

Some owners have also had leaks in their balconies, with water entering in their units only months after taking possession. When buying the unit, Brigil's salespersons promised that the building would be handicap accessible, yet Brigil has not provided handicap accessible doors.

The quality of our condo is up to standard, but it is not worth the hassle of having to deal with Brigil as a company.

When we bought our condo from Brigil we were under the impression that the company provided good after-sales service. We were wrong. Although we have had no significant problems with our own unit, Brigil's handling of complaints lodged by our condo board about the common areas has been very poor. For example, the building suffers repeated problems with the elevators which frequently result in at least one of the cars being out of service. Last week I had to walk down eleven flights of stairs carrying an oxygen bottle because both elevators were our of service simultaneously. Some residents had to walk up to their units. Our board members spend untold hours every week trying to resolve a variety of complaints against Brigil but apparently get little satisfaction from the company.

Since moving into our condo we have had nothing but problems and the builder has basically ignored most of them. We have had constant problems with our elevators and they are often out of service. There are plumbing issues, leaking windows and poorly constructed masonry.

The company provided us with hard wood floor as well as carpets, tiles and wardrobes. Overall they handled the business in a very professional manner. They built a larger walk in closet on the master bedroom. I was very happy with their service and would recommend them to new home owners.

The company was professional and on time. Good after sales service. We bought a model house where they had done everything for us including the kitchen, bathroom and all the fixtures. Good value for money and cery friendly. They even gave us multiple welcome gifts.