Faucet Fix

Plumbing
Carleton Place ON K7C 4G4
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67%

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Reviews by rating (past 12 months)

Reviews for Faucet Fix

Average customer rating:
9.6 10 (107 reviews)

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yetts in Orl
yetts in Orl
2 reviews Ottawa, ON
10/10

Plumbing repair

Terrific service! Diagnosed problem, ordered part and installed quickly. Walk in shower faucet had not been working properly for six months. Not a well known manufacturer resulted in research required to get right part. Very professional and efficient service experience. Thank you Adam!

Highly recommend!

Approximate cost of services:
$200.00
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Company Response

Thank you for your wonderful review ! Yes Adam does know his stuff when it comes to getting parts for showers ! I am very pleased that this matter has been solved and that you are happy. I will pass the good news on to Adam.

Thank you for choosing Faucet Fix.

Carole in Ottawa
Carole in Ottawa
1 review Simcoe County, ON
10/10

Seweage Piping

Extremely pleased with the quality and the rapidity of the work done. Exceeded our expectations. Plumbers came over to give us an estimate and was able to commence work immediately. This was very hard and messy work - i.e. breaking cement, replacing sewage pipes, etc. Very hard workers that were very cortuous and mindful of the need for the family to have functional toilets in a very short period of time.

Approximate cost of services:
$9,600.00
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Company Response

Theo and Carole ,

I can't thank you enough for the honest review! We enjoyed your interest in the project. Theo thank you for all of your help you really worked hard and we enjoyed your help. I am also thank ful to be able to sit down with you guys and chat about the good things in life. Hope to see you dock side someday! Lol. I was most empressed with that beutiful dock you constructed. Hope to see you in the future.

MJ in YOW
MJ in YOW
1 review London, ON
10/10

Update Plumbing in Kitchen

We recently disconnected the dishwasher as it's being replaced. We noticed the mess of pipes and shut-off valves under the sink and felt it was time to simplify. Michael Belway from Faucet Fix arrived as scheduled. He was super courteous, reviewed the proposed job and provided an estimate. Within minutes of arrival, he began the job and completed within his estimated time frame. I will use Michael and Faucet Fix again without hesitation.

Approximate cost of services:
$300.00
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Company Response

MJ ,

Thank you so much for taking the time to review our business. We appriate the time you take to express your feelings about the service Michael had provided. He is my right hand man and I will be sure to pass the good news on. Your comments go on the site and people are able to make there decision by those kinds remarks. Yes ,we hope to see you again in the future.

Kindly Curtis Hutt

Nikki from Ottawa
Nikki from Ottawa
2 reviews Ottawa, ON
10/10

Plumbing

Lovely company to deal with. Efficient, friendly and competent. Locally run. We had Adam who did an outstanding job. He explained as he went along. I would recommend this company.

Approximate cost of services:
$150.00
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Company Response

Thank you so much for taking the time to choose our company!! Yes, Adam is a key player on our team at Faucet Fix. We try our best to solve the issue and perform the task with pride.

Kindly. Curtis Hutt

BOB in Ottawa
BOB in Ottawa
1 review Ottawa, ON
10/10

fixed leaking drain & installed new faucet & fixed a faucet

This is the second time i used the company. In first time they recommended a different touch type faucet than the one i purchased. They went to the store returned the old one and purchased a better faucet
The second time Adam was to replace one of the drains, he discovered the second drain was about to malfunction and replaced both. As well as adjusting one faucet and installing a new one.
Highly recommend them!

Approximate cost of services:
$300.00
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Company Response

Bob, kindly thank you for the words of a repeat customer who is satisfied. Adam is a amazing Plumber and always looks after the customer with pride and grace. We are so happy to have you as a repeat customer and thank you for the excellent review.

Kindly. Curtis Hutt

Lynn T in Ottawa
Lynn T in Ottawa
1 review Ottawa, ON
10/10

Leaky faucet -faucet change

Adam arrived on time and was prepared to address my leaky faucet/leak under the sink issue. He immediately diagnosed the problem and explained how he would fix it. I explained that I would also like my faucet changed, he offered an excellent faucet, with a great guarantee. While the faucet is not cheap, I don't envision having to ever change it again. The previous one was inexpensive and didn't last. Overall, Adam was very personable, polite and helpful. He did a great job, and I'd be happy to use Faucet Fix again.

Approximate cost of services:
$700.00
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Company Response

Lynn,

Sorry it's taken so long to respond! Thank you for the excellent review it shows other potential customers the quality of service they should receive. Adam will be rewarded with praise for doing such a good job and leaving a impression that will stand the test of time.

Kindly

Curtis Hutt

Private User
Private User
Private User reviews Simcoe County, ON
10/10

WOW

I hired Faucet Fix to replace an old facuet and Mark came and fixed it then two days later the facuet leaked (no fault of their own) and today Adam came and fixed it. They are a wonderful company to deal with. Both Mark and Adam were professionals andvery easy to deal with. Highly recommended and they also sell facets which I didn't know about.

Approximate cost of services:
$170.00
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Company Response

Thank you. So much for the kind words!! It was a pleasure to do business with you. Your mention that we sell faucets is wonderful. We supply faucets and back them with a 2 year warranty and a full manufactures warranty.
Kindly

Curtis.

awright1093 in Ottawa
awright1093 in Ottawa
1 review Ottawa, ON
9/10

tub faucet fix

I called Faucet Fix based on Home star reviews for a tub faucet that needed a new cartridge. Curtis assessed the issue, and gave me the option of getting the part myself or having him go. I needed it fixed pronto so he went to the hardware store to get the part needed and replaced it. It's working well now. He made sure to clean up and did a few extra things around the bathroom included in price. I found him responsive and would have him back. We got off to a bit of a rocky start because I found his "commanding" way of talking off-putting. But once I gave him that feedback, he took it to heart, and I heard more pleases and thank you's after that. I appreciated that.

Approximate cost of services:
$400.00
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Company Response

Thank you for your kind words. Sorry it's taken so long to respond!! I would say you reached myself the most to act always in kindness and gentleness. We had such a wonderful time at your home repairing that Grohe Faucet. Thanks for mentioning that we also clean drains and do a little extra to sweeten the deal. Thank you. So much.

Kindly

Curtis Hutt

Joel
Joel
12 reviews Ottawa, ON
10/10

Top-notch same day kitchen faucet repair

We had a two day old baby at home and a significant leak started in our kitchen faucet. We needed fast service and peace of mind so we could tend to our growing family.
We called Faucet Fix because of the exceptional rating on Homestars and they lived up to their reputation.
The squeezed us in the same day and even got here sooner than expected. Mike responded to the service call and was fast, thorough and very friendly. We are very happy with their service and will definitely recommend them to friends and family. 10 out of 10.

Approximate cost of services:
$150.00
What could this company do to improve their services?
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Company Response

Thank you for the review! It must be wonderful to know you can relay on a trust worthy company!! Congrats on the new addition to the family.
Kindly

Curtis Hutt

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Faucet Fix

Faucet Fix is a full service plumbing company specializing in residential fixture repair and replacement. Established in 1989 Faucet Fix has an A+ rating with the BBB and has thousands of satisfied customers. Faucet Fix offers same day or next service backed up with a 2 year warranty*.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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