Centennial Windows & Doors

Windows & Doors Installation & Service
London ON N5V 4K8
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93%

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Reviews for Centennial Windows & Doors

Average customer rating:
9.2 10 (425 reviews)

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Private User
Private User
Private User reviews Toronto, ON
0/10

very poor installation

I had 7 windows and a door installed. the workers were tired and rushed, did such a bad job I sent pictures to office to complain. Very bad caulking ,cracked frames, spaces left. So they sent the same clowns back to fix.Too bad but I really had no recourse. Winter comes along and around every install they did, massive drafts. Oh, and they hung the door incorrectly.
Im having this all fixed but not by this company. Theres really good professionals out there, keep clear of Centennial.

Approximate cost of services:
$10,000.00
2 of 3 people found this review helpful.
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Company Response

We’d like to talk to you about your Centennial experience and try and help resolve your issues. If you could send an email to info@centennialwindows.com with your name and address so we can locate you in our systems.

Private User
Private User
Private User reviews Kitchener, ON
10/10

New Front Door

We have had all our windows replaced (a few at a time) by Centennial and have been very pleased. When it was time to replace our front door we called them. A lot of options for window size, shape and glass designs. We love the new colour and the half glass lets in so much light to the front entry.
The installation crew of Jeff and Nick did a great job, the door fits perfectly, it is well sealed (no more drafts!) and the trim neatly put in place. As well they reinstalled our screen door.
We are very happy with our latest Centennial product.

Approximate cost of services:
$3,166.00
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Company Response

We’re happy to hear you’re enjoying your Centennial windows and doors! Thanks for sharing.

Jim in Dorchester
Jim in Dorchester
1 review Dorchester, ON
10/10

Window Installation

Have used Centennial Windows and Doors many times in the past. On this occasion it was to install one window. Excellent work by Jeff Q. and P.J. They arrived when expected, immediately introduced themselves, and were very courteous and friendly while they installed the window. There was one small glitch in the weather stripping on the window which was immediately brought to my attention and will be followed up by a
service call. I found both Jeff and P.J. very professional and diligent and
would not hesitate to recommend them and Centennial to anyone.

Approximate cost of services:
$2,900.00
0 of 1 people found this review helpful.
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Company Response

Thanks for choosing Centennial for another project Jim

Brian King in Goderich
Brian King in Goderich
1 review Goderich, ON
10/10

Job almost completed

I cannot commend Jon D and Greg D for the excellent service and would recommend them and Centennial Windows to anyone. They were courteous, well mannered, efficient and thorough in their work even to a point of working through their lunch time break to get the job done. They and were obviously trained well and we look forward to complete the job on Tuesday, Oct . 15, 2018.
On October 15th they returned to finish the job and again i say GREAT SERVICE FROM A GREAT COMPANY

Approximate cost of services:
$10,000.00
0 of 1 people found this review helpful.
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Company Response

Thanks for the great review, Brian! We appreciate you taking the time to share your experience.

Jennylynn in London
Jennylynn in London
1 review London, ON
10/10

Patio door installation

Jeff Q and Nick did an amazing job on our new patio door. We previously had all our windows replaced with centennial windows and were so happy with the quality and service we used them again. The finishes on both the inside and outside look great. They called to check in before making decisions and cleaned up the entire area before leaving. I would definitely recommended to anyone needing windows or doors!!

Approximate cost of services:
$6,000.00
0 of 1 people found this review helpful.
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Company Response

Thanks for the great review Jennylynn!

Beverley Douglas from London
Beverley Douglas from London
2 reviews London, ON
10/10

Window replacement

From the beginning to ent this was the best experience I have had with all the renovations I have gotten done in the last several years . It seems there is always something on my wish list to get done. Bill R. the sales consultant was very thorough and professional in stating what would be done and the costs involved and when Jon D. and Greg D. arrived and did the job I was thoroughly satisfied with their approach and detailed work and explanations on how to operate the windows right down to how easy they are to clean. They were neat prompt and professional. These windows were the last to be replaced and this is the best job yet. I give them a 10 out of 10. for professionalism and workmanship. I will definately be tooting their horn to my family and friends !

Approximate cost of services:
$5,200.00
0 of 1 people found this review helpful.
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Company Response

We love hearing this, Beverley! Thanks for choosing Centennial.

Laura and Bob  in London
Laura and Bob in London
1 review London, ON
10/10

Thrilled with patio doors and installation

We were very pleased with Jeff Q and Nick who were both highly professional and personable with the installation of our patio doors. They worked a long day and demonstrated skilled craftsmanship with the door cut out, installation, siding and capping. Truly well finished. Neighbours commented on the excellent work. Jeff Q and Nick went above and beyond to swat out yellow jackets that tried to gain entry while the wall was open! Jeff Q generously shared his expertise with tips for the landing which will now be built. We are happy with the quality of the doors and lifetime warranty. Andrew too was a thorough sales rep and helpful in our decision to choose Centennial.

Approximate cost of services:
$5,400.00
0 of 1 people found this review helpful.
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Company Response

Wow! Thanks for the great review, Laura and Bob.

Window and door replacement in Port Dover
Window and door replacement in Port Dover
1 review Port Dover, ON
8/10

Window and door replacement

The team at Centennial Windows and Doors are a top notch group. Bradley, our sales rep, took the time to ensure that our needs would be met. He answered all our questions and was conscientious. Jon D. and Greg D. did a fantastic job installing our windows and doors. They were professional in their approach and handled the challenges that an older home presents without skipping a beat. Thanks to everyone who made our project a low stress experience!
Mike and Sharon

Approximate cost of services:
$26,000.00
0 of 1 people found this review helpful.
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Company Response

We’ll pass along your message to Jon and Greg. Thanks for choosing Centennial.

Private User
Private User
Private User reviews Saint Thomas, ON
5/10

Patio Screen Door - poor quality

Had front windows, patio door and smaller basement windows replaced. Installers were very accommodating and explained products and mechanisms thoroughly. I am disappointed with quality of screen door for patio as it's very lightweight and keeps lifting off the track. All windows replaced were exceptional quality so we were are very surprised and disappointed to have such a base screen door and not functional.

We had an issued where the correct size trim wasn't included in the 'kit' for the patio door install. We had to wait a month for them to return to complete the job as that was when they were 'back in town' next.

All staff we've interacted with have been very pleasant and sympathetic to issues caused but not overly concerned with my issues (until finally escalated to GM). It seemed to be me always trying to connect with someone there to find out what was going on with order and install. More communication and better customer service AFTER you've committed to the job would be appreciated.

Approximate cost of services:
$12,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you for your feedback.

Christine H in Lakeside
Christine H in Lakeside
1 review Lakeside, ON
10/10

Window Replacement

Installation day was changed to meet my schedule. Installers were friendly and efficient. I was worried about missing the character of old windows but as the sales representative promised I am pleased with the new window. The new window frames my view of the lake and provides good ventilation.

Approximate cost of services:
$5,500.00
0 of 1 people found this review helpful.
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Company Response

Thanks for choosing Centennial Christine!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Centennial Windows & Doors

Centennial Windows & Doors is a family owned and operated business that offers an end-to-end solution for replacement windows and doors. We sell, manufacture, install, and service our own complete line of award winning, energy efficient windows and doors.

Why homeowners choose Centennial Windows & Doors

The Best Warranty
- We provide a 100% warranty on everything we do for as long as you own your home – NO fine print and NO exclusions. And if you sell your home, it's transferable to new homeowners within 10 years of purchasing Centennial windows and doors.

Responsibility and Accountability
- We take full responsibility to manufacture, install, and service your windows and doors. You are dealing with ONE company only and one phone number.

Proven Installation Quality
- We DO NOT hire subcontractors. All work is performed by our full time, uniformed employees, fully covered under Workers’ Compensation. Centennial Installers were the first in Canada to write the Canadian Standards Association (CSA) Fenestration Installation Technician (FIT) certification exam.

Leaders in Energy Efficiency
- Centennial Windows & Doors was the first window company in Canada to be ENERGY STAR® certified. We have been awarded the:
- 2004 – ENERGY STAR Manufacturer of the Year Award
- 2005 – ENERGY STAR Retailer of the Year Award
- 2008 – ENERGY STAR Sustained Excellence Award
- 2014 – ENERGY STAR Manufacturer of the Year Award – Windows and Doors
- Since 2013, our windows have been recognized as ENERGY STAR Most Efficient.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Custom residential windows and doors. Replacement vinyl windows. Premium steel and fibreglass entry door systems. Vinyl sliding patio doors. 25 standard window colours. 29 standard door colours. 4 door stains. 4 interior window coatings.
SERVICES
In-home sales directly to homeowners without the use of subcontractors. Custom window manufacturing. Custom door manufacturing. Replacement window installation. Replacement door installation. Retrofit installation. Full frame tear-out installation. Custom colour matching. In-house, expert Customer Service Technicians.
BRANDS
Centennial Windows & Doors
STYLES
Custom vinyl windows. Casement windows. Fixed windows. Double-hung windows. Side sliding windows. Awning windows. End-vent windows. Bay windows. Bow windows. Shaped windows. Steel doors. Fibreglass doors. Entry door systems. Front doors. Side doors. Back doors. Vinyl sliding patio doors. Garden door systems. Single door systems. Double door systems. Sidelites. Transoms. Venting door lites. Decorative door glass. Between-the-glass grills for windows and doors. Between-the-glass miniblinds for doors.
SPECIALITIES
Custom window manufacturing. Custom door manufacturing. Replacement window installation. Replacement door installation. In-home sales directly to homeowners without the use of subcontractors. In-house, expert Customer Service Technicians.
WEBSITE
http://www.centennialwindows.com/?gad=homestars_profile_homestars
YEAR ESTABLISHED
1981
NUMBER OF EMPLOYEES
150
RETURN POLICY
None
PAYMENT METHOD
Cheque, Visa, Mastercard, Financing available with approved credit
MEMBERSHIPS
CSA, ENERGY STAR, Fenestration Canada, IGMAC, NFRC, SAWDAC, Home Builders’ Association, BBBs
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
No fine print, non prorated, as long as you own your home, transfer up to 10 years from sale date
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.