Rosehaven Homes

Builders
Oakville ON L6J 0A7
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Rosehaven Homes
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37%

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Reviews for Rosehaven Homes

Average customer rating:
3.6 10 (30 reviews)

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Private User
Private User
Private User reviews Brampton, ON
10/10

Superior builder

In 2014, I bought a home in Mount Pleasant, Brampton from Rosehaven. The closing was on time in 2016 as per the agreement; I had not issues. The wonderful thing is during the pre-delivery inspection the Rosehaven guy who came to show us the house was more critical about some of the workmanship and he pointed out to us most of the issues. They corrected all the defects to the full satisfaction to us. I have completed one year in the house now. I had no issues with them, I would be very happy to recommend them.
At the end of the one year, due to settling of the house there were a few small issues which was reported to them. Now they are correcting them. I have no reason to criticize them.
Thanks, A.K

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Private User
Private User
Private User reviews Simcoe County, ON
1/10

Lotus Pointe Caledon

Very unhappy with this builder. Floor joists are cracked all the way through and the 2nd set of main doors are warped already. They installed the fireplace but forgot to install a switch. Come on...really???

The finish was rushed and they were still putting up drywall with 2 weeks to go till closing. Got the house filthy and was not cleaned.

Called the rep multiple times and left messages but they haven't gotten back to me yet. Very poor customer service.

Approximate cost of services:
$700,000.00
1 of 1 people found this review helpful.
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Kuljit in Toronto
Kuljit in Toronto
1 review Hamilton, ON
0/10

New house

Worst builder to deal with:unprofessional, rude employees, poor workmanship, unorganized and difficult to deal with. There were feces, urine and toilet papers in the basement ,when showed the manager, his answer was you are not the first person to complain. The kitchen was not according to the plan, cracks in the basement not fixed trying to cover with insulation. horrible builder To deal with unreasonable and unreliable I suggest never to buy a house from Rosehaven.

Approximate cost of services:
$600,000.00
2 of 2 people found this review helpful.
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Private User
Private User
Private User reviews Grimsby, ON
0/10

Rosehaven homes - don't recommend

We are very unhappy with our experience with Rosehaven.
I wouldn't recommend to anyone to buy the house from them.
Found at least 20 beer bottles inside the house during the construction. Not surprise they build wrong elevation.
Wrong tiles. Popcorn ceiling etc... Never again.

Approximate cost of services:
$700,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Hello, we are very sorry to hear that your experience with Rosehaven Homes has not lived up to your expectation. I want to thank you for bringing these issues forward. We would like to look into your concerns as it is very important to us that every homeowner is happy with their Rosehaven Home, and we would like to do our very best to improve your experience with us. I would ask if you could email us directly at builder@RosehavenHomes.com with your lot number and the community you purchased in.

Owner and disappointed  from Oakville
Owner and disappointed from Oakville
1 review Oakville, ON
1/10

House purchase

I purchased a Rosehaven expecting a different level of service and experience as they say and market for on their website and everywhere else. However I was disappointed over the course of time constantly.
The decor centre does not portray what you really get. More importantly I had some of the worst contractors to deal with when it came to repairs. Fireplace doesn't even work at times and though there was a 90% recall on them they refused to change mine.
One of the contractors that they should have probably crucified is the staining and painting company.
Complete garbage and disgusting workmanship.
I would suggest to always purchase a product that is seen rather than from a map.

Approximate cost of services:
$950,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
4 of 4 people found this review helpful.
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Dee from Ancaster
Dee from Ancaster
1 review Hamilton, ON
0/10

Wooden Flooring

Very very poor experience. Definitely never recommending Rosehaven to anyone. Bought $100000 worth of upgrades but had to settle with major repairs. I feel betrayed as the promises of deliverance and exceptional care were not honoured. I not only lost my hard earned money I also lost my faith in buying a new builder home. It's been a year we moved in but have not felt at home even once, the cracks in my floor have been constant reminder of error in judgment - selecting Rosehaven. The repairs made are not close to original and they refuse any settlement.

Approximate cost of services:
$45,000.00
4 of 4 people found this review helpful.
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Tammy from Oakville
Tammy from Oakville
1 review Oakville, ON
1/10

Rosehaven - Oakville

I have owned several new homes from other builders and although the Rosehaven product looks nice from the outside there have been nothing but problems from day one. They neglected to install carpet in the hallway on the second floor stating that they thought we didn't want it installed. It took 2 weeks after move in to get it installed and I had to move all of my furniture by myself because the carpet in the 2 bedrooms attached to the hallway was running the wrong way. I was told that 2 service guys would help me move the furniture but they were a "no show". Several drywall patches needed to be fixed but instead the painter came in and painted over the area without fixing anything. This after the painter got paint all over the new wood floors and on the carpets. The master shower needed to be ripped out and re-tiled twice. Last but not least, it's only been 1 year and all of the grout in my kitchen and master bath is cracking and crumbling away. Rosehaven really needs to take a look at the companies (trades) that they are hiring to do the work because some of the finishs in the home are the worst that I have ever seen especially the tile. I would not buy another rosehaven home.

Approximate cost of services:
$0.00
4 of 4 people found this review helpful.
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Happy Homeowner from Ancaster
Happy Homeowner from Ancaster
1 review Ancaster, ON
10/10

Tiffany Hill

It has been over a year since we moved in to our new home at Tiffany Hill and would like to express our appreciation in making our purchase a positive one.

Approximate cost of services:
$400,000.00
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Danielle Avilla from Whitby
Danielle Avilla from Whitby
1 review Whitby, ON
10/10

Home builder

The people at Rosehaven did an outstanding job supporting us through the stage 2 process, and we felt that they understood our needs and successfully matched the options available accordingly.

Approximate cost of services:
$400,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rosehaven Homes

Rosehaven Homes designs & builds homes of all types for all kinds of people, in all walks of life. Our architecture ranges in style from the traditional to the contemporary, yet every Rosehaven home stands out distinctively in every community.
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